Daisy Maison Reviews 1,681

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the products for their excellent quality, often noting that items look exactly as depicted on the website and are beautifully made. People frequently highlight the quick delivery and efficient service, with orders arriving promptly and well-packaged. Reviewers also appreciate the great communication from the seller and the helpfulness of the company in addressing issues or special requests, making the overall purchasing process smooth and pleasant. However, some customers also noted dissatisfaction with product quality, describing items as flimsy, cheap-looking, or not matching website images. There were also occasional complaints about damaged items upon arrival, poor packaging, and issues with delivery times, sometimes leading to orders being too late for their intended purpose.

What people talk about most

Product

People report positive experiences with product, often praising the beautiful craftsmanship and unique nature... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Order

Customers consistently note positive experiences with order, with many receiving their items quickly and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and... See more

Service

Consumers find service to be positive, with many reviewers praising the amazing and efficient service, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Pebble art as a wedding present on express delivery. The item was delivered eventually by yodel who said it would be delivered the previous day and then nothing. Contacted Daisy Maison who cha... See more

Rated 5 out of 5 stars

What a gorgeous gift! Purchased as a gift for my friends house warming present for her new home. Item is of great quality, looks exactly as it did on the website, and the personalisation is a lov... See more

Rated 5 out of 5 stars

I made an error in my spelling on my order so I panicked, wrote an email but thought they might not get it in time so I rang just after 5 and they answered straight away. It was no problem and I recei... See more

Rated 5 out of 5 stars

Great little company ...responded super quick to any correspondence...and got my order out to me in time for the wedding ( which was possibly going to be a problem at the time ) for which I am really... See more


Company details

  1. Gift Shop

Written by the company

Welcome to Daisy Maison, the home of beautiful, personalised gifts. Every product in our collection is designed, produced and dispatched by us from our studio in Lancashire. We work tirelessly to ensure that our range of beautiful, personalised gifts is forever growing, always made to perfection and guaranteed to have a little bit of wow and whole lot of love.❤️


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

We loved the item

We loved the item - well made and delivered fast. Happy to have supported a family run business. And we will surely order again! And again!

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Present for hubbies anniversary

Received my very personal street sign 3 weeks ago, was a present for my husbands wedding anniversary. We both was so pleased with the purchase that another 1 has been ordered with the number and road name on for the front of the bungalow. Such lovely quality and attention to detail. Very very reasonable prices, will definitely be ordered again. Thank you so much to this company and the staff that work here.

20 February 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

Disappointed with the order this year! Writing is cheap like they run out of ink! Writing on the bracelet heart hardly could be visible and the worse part is that, when I wrote them private they had nothing to say and I got the answer “you can still understand the writing”
Poor service for the amount of money!

19 December 2024
Unprompted review
Rated 3 out of 5 stars

pebble art picture

Ordered a pebble art picture. It's pretty cheap looking and one of the stones fell out of the package at the time I opened it - so I now have to spend time finding suitable glue to make a repair myself as this was going to be a Christmas gift. Wouldn't use this company again - you could probably DIY what they sent me for a fiver.

20 December 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a sign and on the picture was…

Ordered a sign and on the picture was no holes in it when arrived had screw holes when l asked about it was told l would not be able to hang without holes said l was not stupid l know this and did not want to hang it. Then was told the pictures show holes when they do not as would not have ordered from this company if they did. Xmas present too. Customer service absolute joke and the sign cheap looking no further response from them apart from the lie that the pics do show holes when do not!! Would not recommend and give no stars if l could

17 December 2024
Unprompted review
Rated 5 out of 5 stars

This is my 5th order this year and…

This is my 5th order this year and ordered from last year what a delightful company from start to finish its a 10/10 from me you Deserve the very best would highly Recommend and i for sure will go back everytime

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Delighted

Delighted with my lovely family pebble picture. Even better than I’d dared to hope.

Great in this day and age to get such helpful customer service too. I cannot rate them highly enough

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful gifts

I absolutely love theses pebble pictures and have now bought several as gifts. They’re very well made and look beautiful.

17 November 2024
Unprompted review
Rated 5 out of 5 stars

I have bought 3 of your pebble pictures…

I have bought 3 of your pebble pictures now!! The first one was a gift for my friends who are getting married and they absolutely loved it so much that I have bought another friend one for her and her family at Christmas and I’ve bought one for my daughter-in-law and her family at Christmas!!!! I’m looking to buy another one for my daughter and her family for Christmas!!! They are something different, absolutely beautiful , personal, fresh and make great gifts!!!! Thankyou!!

7 November 2024
Unprompted review

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