Daisy London Reviews 

690
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning, high quality jewelry designs and the exceptionally helpful support team members who handle any issues swiftly and kindly. People also love the prompt delivery and the lovely, detailed packaging that always makes receiving an order a real delight. Some reviewers were not happy with the durability of certain items over extended periods. Consumers noted that the gold plating on rings and necklaces started showing clear signs of fading or tarnishing after just a few months of regular wear. Despite this drawback, buyers still appreciate the polite service and quick assistance provided when seeking replacements.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often mentioning beautiful designs and items that... See more

Quality

People report positive experiences with quality, highlighting beautiful designs and well-made pieces that... See more

Customer service

Clients share positive opinions on customer service, highlighting exemplary and honest support from the team.... See more

Service

Customers consistently note positive experiences with service, highlighting efficient, friendly, and... See more

Staff

Users describe positive interactions with staff, highlighting exceptional support and professionalism from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been buying from Daisy London for years and have been wearing their pieces for just as long without tarnish. Each piece has such a lovely design and I always receive so many compliments when I’... See more

Rated 5 out of 5 stars

Best customer service I’ve received! After loving and wearing my necklace everyday for 2 years the gold plate started to fade. Contacted them to see if they offered repairs or re coating in 18ct gold... See more

Company replied

Rated 5 out of 5 stars

I ordered a ring from Daisy and unfortunately received the wrong item. Contacted their customer service team - received a message the same day saying that they will send the correct ring next day deli... See more

Company replied

Rated 5 out of 5 stars

When my order arrived one of the items I received wasn’t what I’d ordered. These things happen and I contacted the Customer Services team - George was absolutely brilliant. The correct item was dispat... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Effortless, everyday jewellery with meaning.


Contact info

4.8

Excellent

TrustScore 5 out of 5

690 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(690)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Probably my favourite jewellery company…

Probably my favourite jewellery company ever :) my mum buys me something from here for my birthday ever year, and despite how picky I usually am with stuff I wear, I can give her free reign on the Daisy website as I know I’ll love it and it’ll be good quality. Their jewellery has lasted me years and has kept in good nick throughout, despite the sun cream/hand cream/skincare I put it through! Slowly but surely filling up my jewellery box with Daisy and will continue to do so until it won’t all fit (at which point, I’ll just buy a bigger box!).

31 August 2024
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow!

I absolutely adore my shell necklace! Arrived super quick and came in the cutest packaging.

Necklace is made very well and made with quality material. 10/10 will use again!

27 December 2023
Unprompted review
Rated 5 out of 5 stars

I absolutely love Daisy Jewelry


I absolutely love Daisy Jewelry! Their pieces are so unique and fun, especially the earrings. Each pair has its own personality, and they really add a special touch to any outfit. Whether I'm dressing up for a night out or just want to brighten my day, Daisy's earrings always do the trick. The creativity and charm in their designs make them stand out, and I can't get enough of them! Definitely my go-to for jewelry!

21 August 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery

Beautiful jewellery, have 4 pieces that are good quality and have not tarnished, still looking great after regular wear. Beautifully packaged and quick delivery. I will definitely continue to keep ordering!

18 August 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Great Customer Service, I had an issue with one of my purchases & the team at Daisy resolved straightaway & replaced it for me. Can't recommend Daisy of London enough

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service, easy returns and quick delivery. Good quality but even if I’ve had issues (like a broken clasp) quickly resolved.

14 September 2023
Unprompted review
Rated 5 out of 5 stars

Love Daisy

I've only shopped on Daisy twice and both times were for a birthday gift.
I was really pleased with the products, they were beautifully packaged and it was a speedy delivery. Most importantly the recipients of the gifts were over the moon.
I will definitely be shopping with Daisy again

16 June 2024
Unprompted review
Rated 4 out of 5 stars

I've got 5 pieces from Daisy now and on…

I've got 5 pieces from Daisy now and on the whole the experience has been a really positive one. I've only had problems with their huggie earrings on occasion and when I wrote a review on them (which was 3 stars) it mysteriously didn't appear on their website so I started to question whether they include any bad reviews. The earrings in question were the Iota earrings, one no longer latched in properly at the back a few months after I got them but I did replace them with a single one and it hasn't had any problems so probably a manufacturing default. Another pair don't leave enough room for the actual lobe when clasped so are very uncomfortable if worn for more than a few hours.

13 August 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery

Beautiful jewellery, great quality, wrapped carefully and with love and quick delivery! What more could a girl ask for. Thank you Daisy London for making a perfect Hen and Birthday gifts x

17 July 2024
Unprompted review
Rated 5 out of 5 stars

I have quite a few daisy pieces that my…

I have quite a few daisy pieces that my husband has bought me. I’m always pleased with them but particularly love the necklaces given to me for my birthday. The chain on the emerald pendant is particularly beautiful.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Love daisy!

I have been purchasing jewellery from Daisy for about 10 years. I have loved this brand ever since I was gifted one of their chakra bracelets. I absolutely love their pieces, they are high quality and gorgeous. Their customer service is also brilliant. I recently ordered a necklace and was sent a free charm as a gift, which I think is such a wonderful personal touch from a company as big as Daisy. I only wear silver and can vouch for the durability of their silver pieces!

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely love, love, Daisy!

I am new to Daisy but have recently bought a few stunning pieces and have been so impressed with the quality. The whole purchasing process has been efficient and seamless; the customer service delivered by George has been exceptional - can’t believe how quickly they respond to emails and telephone calls! A lovely company with a wonderful brand filled with exquisite jewellery - you will not be disappointed. Thank you, Daisy!

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful Jewellery

This was my second time ordering from Daisy , I bought some rings in the sale the first time & liked them so much that I bought some stacker bracelets too, there is so much choice & beautiful designs, The jewellery feels very good quality & made from recycled silver, very efficient delivery in sustainable packaging, will definitely be buying from Daisy again

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Love love love

Love Daisy jewellery and this was my second purchase. It won’t be the last either!

Got so many compliments on the shell baroque earrings.

30 July 2024
Unprompted review

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