Dairyland® insurance Reviews 

10,234
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 854 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and professional staff, often describing them as knowledgeable, patient, and kind. Many appreciate the affordable pricing and competitive quotes, finding rates reasonable and offering significant savings. The service is frequently highlighted for its speed and ease, with consumers noting quick processes and a pleasant experience. However, some customers noted concerns regarding pricing, finding costs unexpectedly high or overpriced. A small portion experienced issues receiving policy documents or discrepancies between promises and provisions. Additionally, some reviewers reported difficulties reaching support or obtaining policy information, causing frustration.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Price

Reviewers highlight positive aspects of price, with many finding the rates reasonable and affordable, often... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, understanding,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the quick and efficient... See more

User experience

Users describe positive interactions with user experience, highlighting the user-friendly nature of the app... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an issue with my account, That I found was 100% my mistake. Yet the associate was patient, professional and kind. He assured me "we will figure it out, don't worry". Once I realized my mistake... See more

Rated 5 out of 5 stars

It was quick.. easy and I had my policy in like 5 minutes. The gentleman who helped me was very knowledgeable on what I needed (SR22 policy) he was extremely helpful and explained everything thoroughl... See more

Rated 5 out of 5 stars

Great service and so affordable. Nation wide coverage. Needed to file DMV requirements for another state while living in another, easy fix and same day price quote

Rated 5 out of 5 stars

I have been with Dairyland insurance for some years and have never needed to claim so cannot comment on the claims process, however my experience in every other way has been excellent. One gets throug... See more


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Motorcycle Insurance Agency

About Dairyland® insurance

Written by the company

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Dairyland® insurance: Auto and motorcycle insurance from a trusted brand

Our reviews reflect our decades of experience helping customers meet their auto and motorcycle coverage needs. Our money-saving discounts and friendly, knowledgeable staff only add to the positive experience.

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Dairyland®: How can we help?

From motorcycle riders to everyday drivers, we've got you covered. See how our competitive rates, flexible coverage options, and excellent customer service can help fit your needs.

Visit Dairyland® Insurance

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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.4

All reviews

(10,234)

808 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Ive sent emails and blocked you guys…

Ive sent emails and blocked you guys off my email. Ive kindly asked for u to stop sending me emails and I still keep getting them. If I receive another email from dairyland insurance I will cancel my insurance with you guys and find one that doesn't bother me so much with 20 nonsense emails a day.

30 July 2026
Rated 5 out of 5 stars

Great service and so affordable

Great service and so affordable. Nation wide coverage. Needed to file DMV requirements for another state while living in another, easy fix and same day price quote

20 July 2026
Rated 1 out of 5 stars

Since the general is with them now they…

Since the general is with them now they have doubled in prices. Absolutely no way will pay double the amount. That I was previously paying I canceled my insurance because my car was in the shop for 3 months and now the general has taken over going for $42 a month to almost $90 a month absolutely insane

27 July 2026
Unprompted review
Rated 1 out of 5 stars

They charged me twice a charge from…

They charged me twice a charge from dairyland and then a charge from Best Buy electronics? If that’s not explained to you properly that looks like FRAUD. Because Best Buy electronics is not car insurance ..

16 July 2026
Dairyland® insurance logo

Reply from Dairyland® insurance

Hi Roshunda,

We're sorry to hear about the experience you had with us. We have asked our customer service team to reach out to you directly to discuss this. We can also be reached at anytime at 800-334-0090 or via email at help@dairylandinsurance.com.

Thank you,
Dalton - Dairyland Customer Experience

Rated 1 out of 5 stars

This company is a joke

This company is a joke. got into an accident that was not my fault but I am not going to be covered because my friend was driving to the gas staton for me? so now that split moment of another person in another vehicle CRASHING INTO my vehicle means I am out of a car and everything that comes with. This all comes after not even being able to get a hold of my adjuster Eric for two weeks. That same adjuster that told me it would be covered at the start? I thought insurance companies were supposed to help their insured, but they really just look for every loop whole possible to make sure you are screwed.

22 July 2026
Unprompted review
Dairyland® insurance logo

Reply from Dairyland® insurance

Hi Michelle,

We're sorry to hear about the claim experience you had with us. We'd like to send this feedback to our claims management group to review the situation. We have asked Trustpilot to request additional information from you so that we can locate your policy or claim. We can also be reached anytime at 800-334-0090 or via email at help@dairylandinsurance.com if you'd like to reach out to us directly.

Thank you,
Dalton - Dairyland Customer Experience

Rated 1 out of 5 stars

Very disappointed with Dairyland…

Very disappointed with Sentry/Dairyland Insurance. My son was rear ended on the Hwy at a decent amount of speed, by a vehicle Insured through Sentry. We found this out, because the Driver fled the scene of the accident. My son was able to follow for a short distance to capture photos of the license plate. Almost causing more accidents the Driver weaved through traffic to flee the scene. A classic hit and run. State patrol issued an accident case. My Insurance was able to research the Lisence plate to the owner of the vehicle & Sentry Insurance.
It has been 30+ days and my son still does not have a vehicle to drive to school or work. After many voicemails left with Sentry I am now being told the claim is under investigation due to the Owners Policy and now I have to wait additional time to see if DairyLand is going to cover our claim and damages to my son’s car. It very well could be denied and we are S.O.L.
This is truly frustrating as to the complete run around and extreme lack of transparency regarding my son getting rear ended and the Driver fleeing the scene. The feeling of an Insurance company not coming to bat to an individual involved in a car accident, from one of their policy holders is outrageous and very poor customer service. This has been a joke from the beginning.
I do not recommend Sentry/Dairyland to anyone, regardless of them being a high risk driver insurance company. You should be ashamed of supporting a policy holder that would flee the scene of an accident they caused and not even think about wanting to check on the individuals that were hit and make sure they were ok. Ridiculous

22 July 2026
Unprompted review
Dairyland® insurance logo

Reply from Dairyland® insurance

Hi Frank,

We're sorry to hear about the claim experience you had with us. We'd like to send this feedback to our claims management group to review the situation. We have asked Trustpilot to request additional information from you so that we can locate your policy or claim. We can also be reached anytime at 800-334-0090 or via email at help@dairylandinsurance.com if you'd like to reach out to us directly.

Thank you,
Dalton - Dairyland Customer Experience

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