Dave & Adam's Europe Reviews 

474
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, including hard-to-find items, and frequently highlight the fast shipping and excellent packaging, ensuring orders arrive quickly and in perfect condition. The staff are often described as friendly, helpful, and knowledgeable, contributing to an overall positive and welcoming service experience. Many express high satisfaction, planning to order again and recommending the company for its reliable service. However, some customers noted issues with delivery, experiencing delays or problems with specific carriers, leading to packages not arriving as expected. A few also felt that items were not always as described or arrived with unexpected damage, such as missing guaranteed components or cards with filth.

What people talk about most

Product

People report positive experiences with product, often praising the quality, variety, and secure packaging.... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, helpfulness, and... See more

Service

Consumers consistently report positive experiences with the service, describing it as excellent, reliable,... See more

Order

Customers had positive experiences with order, frequently praising the ease of ordering and fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited Dave & Adams for the Lorcana Set Championship and was immediately impressed by their wide variety of products. I highly recommend the store, whether you're looking to play games or buy cards... See more

Company replied

Rated 5 out of 5 stars

I've ordered many times, very fast shipping, and excellent packaging. Everything always arrived perfect within a few days, and always with free gifts inside. They've now become my go-to for purchasing... See more

Company replied

Rated 5 out of 5 stars

Best price’s around, especially for my area in the Czech. Fast shipping and just overall a wonderful shopping experience online. Definitely will be ordering again :) I wanted to update this becaus... See more

Company replied

Rated 5 out of 5 stars

Got my second purchase delivered today ( first one over ebay, the second direct from the website/store ). 5 Stars for both transactions! Super fast delivery, well packed packages and really fair shi... See more

Company replied


Company details

  1. Collectibles Store
  2. Hobby Store
  3. Trading Card Store

Written by the company

For over 30 years, Dave & Adam’s has been a leader in the collectibles industry. Our goal is to provide collectors around the world quality products at fair prices while also providing exceptional customer service. Whether you are looking for unopened boxes, cases or packs, our dedicated staff of professionals is here to assist you with your collecting needs! “We are happy to partner with Panini, Topps & Upper Deck with this exciting venture for our company. said Adam Martin, Dave & Adam’s Owner and CEO. Traditionally, trading cards have not been as popular in European countries as they have been in other parts of the world. We feel that this is mainly due to the fact that supply of hobby products in Europe has been very limited. Our plan is to change that.” In the United States, along with its corporate headquarters located near Buffalo, NY, Dave & Adam’s operates several warehouse facilities in Tonawanda, NY, in addition to a one-of-a- kind retail superstore located in Williamsville, NY and a second retail location in Cooperstown, NY in partnership with Topps Trading Cards.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

474 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(474)

284 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really fast delivery and very well…

Really fast delivery and very well packaged. Very happy with my purchase and will definitely be back

16 October 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Beste Connor Glover,

Thank you for the big compliment! Glad to hear that you recieved your package well. We hope to see you back soon!

Rated 5 out of 5 stars

Fast delivery to Finland

Fast delivery to Finland. Safety packed whole purchase

14 October 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Dear ST,

Glad to hear that your package has been packed well and arrived fast. We hope to see you order something soon with us!

Rated 5 out of 5 stars

Quality prices for quality product

Quality prices for quality product, delivery was very quick and efficient can’t complain.

12 October 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Dear Alfie,

Thank you for the big compliment! Glad to hear that the delivery was delivered quick! We hope to see you re-order something soon with us!

Rated 5 out of 5 stars

D&A are quick, efficient and trustworthy

Despite numerous issues and obstacles created by the courier service, D&A have been extremely helpful with customer service, covering costs, quick responses and replacing products.

Will certinaly be using this company again.

7 October 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Dear Charlie,

Thank you for the compliment about the hulp we provided with the courier issue. We hope to see you order anytime soon!

Rated 5 out of 5 stars

Transactions are very fast and shipment…

Transactions are very fast and shipment also. Even by night the process is very precise and without failure. It makes Dave and Adam's a real unique enterprise and Unicorn in this Domain. Thanks for everything. 👌

6 October 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Dear Khalil Kandi,

Thank you for this big compliment! Happy to hear that you recieved your package fast. We hope to see you order anytime soon!

Rated 5 out of 5 stars

Super experience

Super experience. Great service. First visit, will come back for sure.

4 October 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Thank you for your review Farshad!

Rated 5 out of 5 stars

We love having a Dave & Adam’s overseas…

We love having a Dave & Adam’s overseas and the staff was so kind and helpful! Everyone was welcoming when entering the store and had all the answers to our questions! Definitely ensured comfort when getting cards sent to graded!

4 October 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Dear Britney Newman,

Thank you for this heartwarming comliment. Glad to hear you had a good experience in our store, I will pass the compliment to our team. We hope to see you anytime soon!

Rated 5 out of 5 stars

Fair prices

Fair prices, good offers, quick shipping

23 September 2025
Unprompted review
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Reply from Dave & Adam's Europe

Thank you for your review Zion!

Rated 4 out of 5 stars

The only problem was shipping

The only problem was shipping, but i got what i ordered and found a lot of good cards

17 September 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Good to hear Igor! thank you for your feedback!

Rated 1 out of 5 stars

Scam website and Terrible Customer service

Scam website

Missing Guaranteed auto from a “sealed case”

I bought a 2022/23 Uefa Topps Finest Flashbacks case and there was supposed to be an auto in every case.

I figured it was a mistake so I reached out to customer service, and they offered 15% off my order, but i said no, I want a refund. Then they automatically refunded 20% back after I adamantly said no.

They told me to speak to Topps, but topps “rejected” my claim. I told them this and they still ignored me. They lied about the case being “sealed”, probably just a random bunch of boxes from opened cases instead of a sealed case.

Now I’m out £350 and they gave me £70 for a case hit auto. So I have just paid £280 for a case of base cards…

Absolutely horrible customer service

Stay away from their cases!
Absolute liars!

16 September 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

We’re sorry to hear you’re unhappy with your purchase. We’d like to clarify a few important points:

1. The case you received was factory sealed, directly from the manufacturer. We do not open or alter cases.

2. Occasionally, manufacturers miss packing a “case hit.” This is outside of our control, and in those instances we follow a clear and consistent policy of offering a 20% refund as compensation.

3. In your situation, you initially declined, but we still provided the standard 20% refund to resolve the matter promptly and fairly.

We always strive to handle these rare situations transparently and consistently. While we regret that you are dissatisfied, we did apply the same fair policy that all of our customers receive in these cases.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, very professional and good prices

9 September 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Nice. Good to hear Jakub!

Rated 5 out of 5 stars

Good products in Europe and fast

Lots of good products with good price because it's not easy to get these kinds of products in Europe. Easy way to purchase. I recommend 100%.

3 September 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Thank you Marylene! we appreciate this a lot!

Rated 5 out of 5 stars

Very happy - would recommend.

I was after a specific item and I looked a lot for it. Then I stumbled across this site. The price was expensive but very fair and cheaper than alot of others I had seen. I was sceptical about spending so much money on a company that isn’t from the UK like me. But after some confirmation emails with them I went for it. It arrived extremely well packaged from Netherlands to the UK, no damage or problems with the parcel. Very pleased with my purchase and thankful for the free packs. I will have no hesitations re-visiting and purchasing from you in the future. Thank you.

10 September 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Thank you so much for sharing your experience with us. We’re really happy to hear that your order arrived safely and that you’re pleased with your purchase. It means a lot that you put your trust in us, and we’re grateful for your kind words. We look forward to welcoming you back anytime!

Rated 5 out of 5 stars

Knew Dave & Adam's already from the US…

Knew Dave & Adam's already from the US many years ago...very reliable, great assortment, fast professional service! And a little bonus, i'm really happy to have them today here in the EU!

8 September 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Thanks for your feedback Tee!

Rated 5 out of 5 stars

Great products and prices, but...

Tried to buy some SWU. Site was not very clear what was available and not. I filtered for available items, yet some were not available. I got a discount, but before taxes, which is not common in Europe and was confusing.
However, prices were sharp and products were great. Can recommand.

3 September 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

Thank you for this valuable feedback B!

Rated 5 out of 5 stars

The hospitality is excellent

The hospitality is excellent! It's worth a PSA 10 ;)
First I called them because I had some questions, the person I had on the phone was really helpful and friendly.

At the location it's beautiful and also the hospitality there is a 10 out of 10!
I felt really welcome there.

6 September 2025
Unprompted review
Dave & Adam's Europe logo

Reply from Dave & Adam's Europe

WOW. Thanks Salim! this is great to hear!

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