Ordered 2 tyres but received only 1. Contacted customer service right away, still no reply after several days. What am I supposed to do with 1 tyre? Return with 1 tyre?
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See what reviewers are saying
I ordered four complete winter wheels, but daekonline.dk decided to ship only two of them — without any information about when I can expect the remaining two. Truly terrible service. Do cars in Ge... See more
I made an order for 2 tyres, 10 days later still nothing from them. I wrote several times to them and kept getting the same auto generate respons. Then finally they cancelled my order and now i must... See more
Company replied
Ordered tyres and got these delivered within 10 days, good price and received what i ordered. Very happy with tyres! However, pathetic online shop and worst online order experience as mentioned b... See more
Company replied
Company details
About daekonline.dk
Written by the company
Daekonline.dk er din personlige online specialist i dæk fra alle mærker og størrelser. Find de rette dæk til dit køretøj i et unikt stort udvalg – uanset om det er en lille bil, limousine, motorcykel eller let lastbil, finder du altid de rigtige dæk til en god pris.
Hurtighed er Daekonline.dk’s styrke: direkte fra internettet til vejen. Selv i højsæsonerne forår og efterår sikrer denne online dækleverandør konstant tilgængelighed takket være sit store lager.
Daekonline.dk tilbyder et usædvanligt bredt udvalg af dæk og biltilbehør inden for forskellige produktkategorier, såsom:
- Dæk til personbiler,
- Dæk til motorcykler,
- Dæk til lette lastbiler,
- Dæk til elbiler,
- Alufælge og stålfælge,
- Komplette hjul (præmonterede dæk på fælge)
Delticom AG, virksomheden bag Daekonline.dk, er en af pionererne inden for online dæksalg og driver webshops i mere end 40 lande. Siden årtusindskiftet 1999/2000 har virksomheden tilbudt et bredt udvalg af dæk online.
Gennem et omfattende netværk af monteringspartnere kan kunder få deres nye dæk sendt direkte til et professionelt monteringsværksted ved bestilling.
Contact info
Hedwig-Kohn-Straße 1, 31319, Sehnde, Germany
- (+45) 77345733
- daekonline@delti.com
- dækonline.dk
1.8
Poor
16K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super god behandling og hurtig…
Super god behandling og hurtig forsendeles.
4 May 2020
Unprompted review
Paid for 4 tires, got only 3
Paid for 4 tires, got only 3
Received only 3
One tire got lost, and they make this my problem
Later edit:
Eventually got the 4’th one as well, but still the customer support sucks, they are a mess...Canceled my initial order, I got an ‘automatic’ answer that I am not supposed to pick up the order if it comes. Anyway, I got what I paid for, but the stress while dealing with them was no fun at all!
29 April 2020
Unprompted review
Reply from daekonline.dk
Hej Constantin
Tak for din anmeldelse.
Tak for at du tog dig tid til at fortælle os, hvorfor du ikke er det tilfreds med vores tjenester. Vi er virkelig ked af, at du ikke er tilfreds med den service, der leveres af vores firma.
Vi vil gerne meddele dig, at vi har sporet de varer, og vi indså, at det fjerde dækket har nået leveringsadresse den 30.04.2020. Venligst bekræfte levering.
Vi håber, at den her ulykkelig situation vil ikke forhindre dig i at handle med os igen i fremtiden, og at du på denne måde vil give os muligheden for at forbedre din mening om vores virksomhed.
Dit team www.daekonline.dk
Super sted at handle.
Super sted at handle.
Bestilte, og dækkene kom som lovet. Perfekt.
20 April 2020
Unprompted review
Super service
20 April 2020
Unprompted review
super god behandling og hurtig…
super god behandling og hurtig forsendelse
16 April 2020
Unprompted review
Super service!👍
5 April 2020
Unprompted review
God kvalitet og hurtig levering
5 April 2020
Unprompted review
Super service
4 March 2020
Unprompted review
Super god betjening og service 👍🏽🤗
1 March 2020
Unprompted review
Ordered the tyre in 2020
Ordered the tyre in 2020. would have expected at least 2019 production not 2018!!
27 February 2020
Unprompted review
Super god dæk
9 February 2020
Unprompted review
Fin service.
5 February 2020
Unprompted review
Super service.
26 January 2020
Unprompted review
Top service og godt kvalitet til fair…
Top service og godt kvalitet til fair priser
13 January 2020
Unprompted review
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