Human company contact from the start. The office did much of the airline stuff for us. The booking, flights, transfers and hotel was absolutely top class. The hotel was immaculately kept, daily roo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We booked again with Cyprus Paradise this year because the agent ( I’m sure the whole team are very competent too) , Kathleen Esenil has been extremely helpful as usual , attentive , listens to what... See more
Company replied
The contact (Kathleen) at Cyprus Paradise got us through a minefield of problems with an airline's booking system. The telephone is answered by a human (!) and I was delighted and relieved by the know... See more
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Securing our holiday to North Cyprus with Cyprus Paradise has made my partner & i very happy. We'd got the place we wanted at the right price. Dealing with Diane was the best thing we've done in year... See more
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Company details
About Cyprus Paradise
Written by the company
Discover the Mediterranean’s best kept secret with award-winning Cyprus Paradise - expertly packaging incredible holidays for 33 years giving you peace of mind!
With its 200 miles of unspoiled, enchanted coastline, over 300 days of sunshine & 9,000 years of history, Cyprus is a dream destination for relaxing on golden sands & winding down to a blissful island pace...
Cyprus Paradise offering a wide range of hotels in North & South Cyprus, all inclusive holidays & flights to Ercan & Larnaca with great prices & deals!
Contact info
1st Floor Office, 34 Great Queen Street , WC2B 5AA, London, United Kingdom
- 0208 150 6088
- customerservices@cyprusparadise.com
- cyprusparadise.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Brilliant experience
Why didn’t I know about Cyprus paradise before???? What a fabulous travel company. Kathleen was my contact .. all I say is .. fantastic … Kathleen helped me with best flights, transfers and hotel with best selection of rooms for our party… fantastic price too! Will be using again … thank you Kathleen.
11 February 2026
Unprompted review
Reply from Cyprus Paradise
Hi Christine, thank you so much for such an amazing review — it truly means a lot to all of us at Cyprus Paradise. We’re absolutely delighted to hear you had a brilliant experience and that Kathleen made everything smooth and enjoyable while helping you find the best flights, transfers, hotel, and room options at a fantastic price. I’ll be sure to pass your very kind words on to Kathleen — she’ll be thrilled!
We really appreciate your support and look forward to helping you plan your next holiday again soon ☀️✈️
Cyprus paradise
Cyprus paradise.
Friendly and very helpful throughout the whole process, Plus the prices for holidays are really good value.
10 February 2026
Unprompted review
Reply from Cyprus Paradise
Hi Rayif, thank you so much for your lovely feedback. We’re really pleased to hear you found the team friendly and helpful throughout the whole process, and that you felt our holidays offer great value too. We truly appreciate your kind words and hope to help you plan another fantastic trip again soon ☀️✈️
Reply from Cyprus Paradise
Hi Alan, thank you for your kind words. We’re so pleased to hear you found our team helpful and pleasant, and that your enquiry was answered quickly. We really appreciate your feedback and hope to assist you again soon 😊.
Cyprus Paradise Holidays
Incredibly helpful staff to explain my options.
A great deal of assistance and useful information to allow me to finalise our booking with the airline for our holiday when the airline had changed the flight details to fix a long layover to only 1.5hours.
31 January 2026
Reply from Cyprus Paradise
Hi David, thank you so much for your lovely feedback. We’re really pleased to hear that our team was able to support you, explain your options clearly, and help you finalise everything after the airline’s flight changes. We know adjustments like that can be stressful, so it’s great to know the assistance and information provided made the process easier for you.
We truly appreciate you choosing Cyprus Paradise Holidays and hope you have a wonderful, smooth-running holiday. ✈️🌴
Absolutely amazing value for money
Human company contact from the start. The office did much of the airline stuff for us. The booking, flights, transfers and hotel was absolutely top class. The hotel was immaculately kept, daily room cleaning/towel changes, good range of food, cooked and presented superbly, friendly and helpful concierge and waiters. Very quiet this time of the year which was what we wanted and we saw some winter sunshine. I would highly recommend a winter break to the Ship Inn at Girnia/Kyrenia and would go back without hesitation. Thank you Cyprus Paradise for a terrific and amazingly inexpensive seven nights' stay in northern Cyprus.
6 February 2026
Unprompted review
Reply from Cyprus Paradise
Dear Mr Plowman, thank you so much for your wonderful and detailed review — we’re absolutely delighted to hear how much you enjoyed your winter break! It’s fantastic to know that the personal service from our team, along with the flights, transfers and your stay at the Ship Inn, all helped make your holiday such a great experience and amazing value for money. Your kind words about the hotel, staff and peaceful winter sunshine are truly appreciated. Thank you for your recommendation, and we’d be thrilled to help you plan your next visit to Northern Cyprus whenever you’re ready! 😊
Clear easy to book
Clear easy to book.
Prices clear.
Will let you know how the holiday goes .
1 February 2026
Reply from Cyprus Paradise
Hi Kerrie, thank you for your lovely feedback! We’re so pleased to hear you found the booking process clear and easy to follow. We really appreciate your support and hope you have a fantastic holiday — we’ll look forward to hearing all about it when you return! 😊✈️
I tried booking this holiday online but online it was a nightmare
I tried booking this holiday online but found it extremely frustrating and gave up. It was only when I spoke with a human that the booking was successful.
6 February 2026
Reply from Cyprus Paradise
Hi Stephen, thank you so much for your honest feedback — we completely understand how frustrating online booking can sometimes feel, and we’re really glad you reached out to speak with one of our team. We truly believe the human touch makes all the difference, and it’s wonderful to hear that we were able to turn things around and get your holiday booked smoothly. We really appreciate you taking the time to share your experience and wish you a fantastic trip! ✈️
Once decided everything was so simple
5 February 2026
Reply from Cyprus Paradise
Hi Steven, thank you so much for your lovely feedback! We’re really pleased to hear that once everything was decided, the process felt simple and smooth for you. We truly appreciate your kind words and hope you have a wonderful holiday. 😊
Diane who helped us was superb
Diane who helped us was superb. Just a great asset to you.
5 February 2026
Reply from Cyprus Paradise
Hi Carol, thank you so much for your lovely feedback. We’re thrilled to hear that Diane provided superb service and made such a positive impression — she really is a valued member of our team. We’ll be sure to pass on your kind words, and we hope to assist you again very soon! 🌟✈️
Excellent Customer Service
Kathleen tries her best to please her customers and takes pride in her work and projects positively for her company.
29 January 2026
Reply from Cyprus Paradise
Hi Ray, thank you so much for your kind words. We’re delighted to hear that you received excellent customer service and that Kathleen’s dedication and positive approach made such a great impression. She truly takes pride in supporting our customers, and your feedback will mean a lot to her. We really appreciate you taking the time to share your experience and hope to assist you again very soon! ✨
Kathleen was really friendly helping to…
Kathleen was really friendly helping to add hold luggage and book seats for our holiday
4 February 2026
Unprompted review
Reply from Cyprus Paradise
Dear Annabel, thank you so much for your lovely feedback. We’re delighted to hear that Kathleen was able to help you with your hold luggage and seat bookings and that you found her friendly and supportive throughout. We’ll be sure to pass on your kind words — they will mean a lot. Wishing you a fantastic holiday, and we look forward to assisting you again soon! ✈️🌴
Always very helpful and efficient.
Always very helpful and efficient.
3 February 2026
Unprompted review
Booked with Kathleen
Booked with Kathleen, she was very professional and made sure everything was double confirmed!! All our log in details were sent very quickly included direct access to the airline (so we could pre book our seats on the plane) Roll on July!! And a huge thank you to Kathleen!!!
2 February 2026
Unprompted review
Reply from Cyprus Paradise
Hi Sandra, thank you so much for your lovely feedback — we’re delighted to hear you had such a positive booking experience. It’s wonderful to know Kathleen’s professionalism and attention to detail gave you confidence and that everything was confirmed smoothly and sent through promptly. We truly appreciate your kind words and your trust in us. Wishing you lots of excitement as you count down to July — we’re sure you’ll have a fantastic holiday! ✈️🌞
Great for that really personal touch
I travelled with Cyprus Paradise last year and was impressed by how they kept in touch during the holiday. I was travelling solo so this was very reassuring for me. They were super nice and helpful. So this year my friend and I have decided to travel with them again. I was helped by a lovely lady called Diane who made the whole process really simple. Thank you so much! We are very much looking forward to our trip to Cyprus. Super excited.
30 January 2026
Unprompted review
Reply from Cyprus Paradise
Hi Karen, thank you so much for your wonderful review. We’re delighted to hear how much you appreciated the personal touch and the reassurance of staying in touch during your holiday, especially when travelling solo. It’s lovely to know that this made such a positive difference for you and that you chose to book with us again this year. Diane will be thrilled to read your kind words – she always aims to make the booking process as smooth and stress-free as possible. Thank you for trusting Cyprus Paradise once again, and we hope you and your friend have an amazing trip to Cyprus. We’re just as excited for you! 😊
First time booking with Cyprus Paradise…
First time booking with Cyprus Paradise and so far I am really happy with service I have received.
31 January 2026
Reply from Cyprus Paradise
HI Claire, thank you for your lovely feedback. We’re so pleased to hear you’re happy with the service so far and hope this is the first of many holidays with Cyprus Paradise. We hope you have a wonderful holiday.
Outstanding
We have been using Cyprus Paradise now for 5 years, absolutely brilliant they will try to get the best deal for you, everything is covered; from flights, transfers & All inclusive hotel booking.
Belgin has been so helpful every year, we have just booked with her for this year again. Thank You Cyprus Paradise 🙂
31 January 2026
Unprompted review
Reply from Cyprus Paradise
Hi Isabel, thank you so much for your continued loyalty over the past five years – it truly means a lot to us. We’re delighted to hear that you’ve found our service consistently brilliant and that everything from flights and transfers to your all-inclusive hotel has been well taken care of. Belgin will be especially pleased to read your kind words; she always goes the extra mile to secure the best possible arrangements for our customers. Thank you again for choosing Cyprus Paradise, and we look forward to helping with another fantastic holiday this year 🙂
Holiday North Cyprus
We booked our holiday through Cypress Paradise with the help of a DIANE STOTT she was most helpful, very experienced and professional throughout.
DIANE had a fantastic personality and people skills we enjoyed our experience as we were guided through the booking.
Congratulations, DIANE you were brilliant and we will come back and speak to you later on in the year about another vacation.
Thank you
Philip and Alicia.
31 January 2026
Unprompted review
Reply from Cyprus Paradise
Thank you, Philip and Alicia, for taking the time to leave such a lovely review. We’re delighted to hear that Diane provided such helpful, professional guidance and made the booking experience enjoyable from start to finish. Your kind words about her personality and people skills will mean a great deal to her. Thank you for choosing Cyprus Paradise .
Diane from Cyprus Paradise thank you…
Diane from Cyprus Paradise thank you again for your tremendous support and help getting our best deal.great prices and great times to fly as we prefer a early flight.she really looked after us again nothing was to much trouble for Diane. Cyprus Paradise again we thank you and of course Diane for a very stress free booking.speak in june for next booking .thank you very much from Colin and andrea your the best
8 January 2026
Unprompted review
Reply from Cyprus Paradise
Hi Colin & Andrea, thank you so much, Colin and Andrea, for such a wonderful review. We’re absolutely delighted to hear that Diane was able to secure the best deal for you and arrange the early flights you prefer. Knowing that she made the booking process stress-free and looked after everything for you truly means a lot to us. We’ll be sure to pass on your kind words to Diane, who will be thrilled. Thank you once again for your continued loyalty — we look forward to speaking with you again in June and helping with your next booking.
easy Booking
The holiday was easy to book. A good agent dealt with it quickly.
30 January 2026
Unprompted review
Reply from Cyprus Paradise
Hi Geoff, thank you again for your feedback and for leaving a further review. We’re glad to hear you found the booking process easy and that our agent was able to deal with it quickly.
Great travel agency to use for Cyprus…
Great travel agency to use for Cyprus travels, friendly and very helpful staff. Would definitely use again in the future
30 January 2026
Unprompted review
Reply from Cyprus Paradise
Hi Nalan, thank you for your kind words. We’re delighted you found our team friendly and helpful, and we look forward to assisting with your future travels to North Cyprus.
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