Cynosurehair Reviews 

510
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional hair quality, noting that the items are consistently soft, true to length, and look completely natural right out of the package. Consumers also highlight the fast shipping times, alongside responsive customer service representatives who gladly assist with any sizing or order inquiries. Many buyers express satisfaction with the beautiful styles, secure construction, and overall value of their purchases. Some reviewers were not happy with the delivery process and product quality, mentioning occasional issues like delayed shipments, poor construction, unpleasant chemical odors, and unfulfilled orders.

What people talk about most

Product

Users describe positive interactions with product, expressing immense satisfaction with the high quality,... See more

Quality

Customers consistently note positive experiences with quality, expressing deep satisfaction and delight over... See more

Order

People report positive experiences with order, frequently highlighting fast shipping, timely delivery... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting professional, sweet, and... See more

Delivery service

Consumers find delivery service to be extremely fast and reliable, highlighting consistent updates, timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I haven’t installed the wig yet, but my first impression is honestly amazing. The hair came true to length, super soft, and with no shedding when I ran my fingers through it. There was no smell, an... See more

Rated 5 out of 5 stars

I haven’t installed two units purchased, I have ordered 3 altogether. The one I did install more than met my expectations. Good quality hair no smell and no shedding. Fast delivery.

Rated 5 out of 5 stars

I have ordered from this company about 3 times now and I have to say I am always satisfied with my wig. The quality of the wigs exceeds my expectations and couldn’t be more satisfied.

Rated 5 out of 5 stars

Absolutely love the quality of the wig and everything that comes with it. Even the delivery was on point the wig didnt even take a week to arrive, you guys are exceptional!


Company details

  1. Hair Product Store
  2. also in
  3. Hair Extensions Supplier

Written by the company

Cynosurehair Company is a real human hair factory and we sell 100% human hair wigs and products for many years.We usually sell 360 lace wigs,4C edge hair line wigs,colored wigs etc. We sell all hair products to all the world and we have many many customers in the whole world!


Contact info

4.8

Excellent

TrustScore 5 out of 5

510 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(510)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful hair 💯

I love the hair and the fact that the seller communicated well with me. The wig is beautiful and doesn’t smell and everyone love my hair. Just buy it now and you won’t regret it.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

The curls on the wig last very long!

I received the wig on time. The wig is ready to wear right out the package. I can part it how I want and the curls it came with last a very long time! I love this hair and I get compliments every day on it!

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Purchase

Hair is high quality and appears as advertised. The lace is pre-cut and hair responds well to hair products, flat irons, and curling irons.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

My order looks great

My order looks great. I love it and I will order again. The hair is so real that most people states that it looks like my hair. I will order again. I love it. Great quality…

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Quality hair!

Great customer service and the hair is great in quality. This is always a go-to vendor and the products are exactly what they advertise. They never disappoint.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing unit

The hair is everything I have never had a dwep wave wig with defined deep waves like this. Soft, full no smell or tangles. There was no shedding and the cap is airy not hot or sufficienting. They also bleached the knots perfectly . 13x6, 300 density 26 inches

15 October 2025
Unprompted review
Rated 5 out of 5 stars

With Cynosure Wigs, you have options

First and foremost the customer service is excellent. They gave me options to resize my cap size. Very professional and kept me informed of shipping process. Now the beautiful wigs, I purchased two wigs one curly and one wavy exactly what I wanted. No shedding or bad smells. I will definitely be a return customer. I love this Cynosure Hair Company.

23 September 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a wig from here and it never…

I ordered a wig from here and it never came and now that i am asking for a refund they’re telling me to wait until they get the wig that I NEVER received back from the shipping company so that they can issue my refund and they have no idea how long it will take for them to get the wig back. The wig was stuck in the same city for over a week and has now been in transit for two weeks with no change. Horrible experience and very unprofessional.

12 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look