Cygnett Reviews 

161
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently state that the exceptional quality, outstanding durability, and overall reliability of the power banks, protective cases, and audio adaptors purchased online. Many people enthusiastically note that these compact devices are extremely convenient for daily use, wonderful for gifts, and completely effortless when traveling. Some people also felt that the dedicated customer care team is exceptionally responsive, professional, and genuinely supportive when addressing individual inquiries. Reviewers frequently mention that finding great deals directly on the brand website and sorting out occasional product hiccups is remarkably smooth and stress-free.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, reliability,... See more

Quality

Clients share positive opinions on quality, frequently praising the high-end build, durability, and reliable... See more

Customer service

Customers had positive experiences with customer service, consistently praising the professional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cygnett 10,000 mAh power bank I love this little beauty, with the USB C and 2 USB A outputs and the battery capacity indicator, oh as well as a cool little slot to attach a lanyard as well as a wa... See more

Rated 5 out of 5 stars

I always buy Cygnet products. I like the fact that you don’t have to go to a specialised technology shop. I usually buy from my local Big W. Cygnet brand offer a 5year guarantee on their usb cables. I... See more

Rated 5 out of 5 stars

Cygnet is a company that I trust and has quality products that I trust. I recently purchased an audio adaptor after having had a couple of low cost other brands of a similar product which became frust... See more

Rated 5 out of 5 stars

Have been using Cygnett Products for a few years now and have not been let down once. Recently purchased a Broncos branded 5,000 mAh Magnetic power bank as a birthday present for my mum and it looks a... See more


Company details

  1. Cell Phone Accessory Store

Written by the company

Cygnett products are sold in over 200,000 retail outlets through 42 countries. The range includes over 100 digital accessory products, cables, chargers, cases and a full range of Power Banks. Based in Melbourne the business has a team of passionate design and quality driven experts who strive to ensure every Cygnett product is beautifully crafted, packaged and delivered to customers


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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No recent history of asking for reviews

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4.9

All reviews

(161)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a power bank that had a swollen…

I had a power bank that had a swollen battery. It was a bit older too. I contacted the cygnet customer service through the site. Literally one minute after logging the job, someone from their care team reached out and offered a replacement. An hour later it was in the mail to me.

It is great to see that in this day and age of people seeming to care less and processes being more and more automated and impersonal, that you guys actually care about your customers and resolve things super swiftly and with a great outcome. This is very much appreciated and lights up my day. Good on you guys and keep up the good work!

31 October 2025
Unprompted review
Rated 5 out of 5 stars

This power bank is excellent

This power bank works well and is obviously a very handy charger for on the go or when I can't find my wall charger!

Cygnets.com continues to provide excellent Customer Service, very competitive pricing and amazing sales.

Long time customer here and will continue to purchase from this business.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
There was a small problem with my order I reported this to Cygnett they had a resolution for me within hours. I'm very impressed by the service provided. Also the iPad case is really good quality.

(The problem I had was a shipping issue not product fault)

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Products, Great Online Shopping Experience

Online shopping experience was wonderful - quick efficient and had all the information I needed on the product I was after. I bought the Wireless Elite Audio Adapter. Awesome little adapter - I use these with my AirPods Pro2. These connect without any problems as long as you follow the instructions and turn off Bluetooth on your phone first. This combo works great on long flights and the ability to connect a second pair is also pretty cool. These are so much better than the competitors' products out there and I have owned them too.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Cygnett Screen Protector

I bought a screen protector and case for my iPhone. Case is great, but the screen protector is what really stood out. I’ve found them so difficult to put on in the past, but this one made it impossible to get it wrong. So easy to use!!

17 August 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service

Dealt with the customer service guys and they were fantastic. They resolved my issue quickly and went over and above in my opinion. Great communication and just made the interaction a pleasure. Thanks

13 August 2025
Unprompted review
Rated 5 out of 5 stars

This case is great, love their customer service

I bought the iphone 14 pro clear phone case last month! This is the second time i've bought this case. This case is great, and Cygnett's customer service is top notch. Bought this case a year ago, and haven't looked back since. Do note however that it does yellow gradually throughout the year.

16 July 2025
Rated 4 out of 5 stars

Brand come with quality and good service

The products are great. Like and Trust this brand. In my past few years, needed to contact customer service twice. They listen and provide fast with response and solve my issue. Thank you.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely impressed with the quality…

Absolutely impressed with the quality of this iPad Pro 11-inch case from Cygnett! It feels premium, fits perfectly, and offers great protection without adding bulk. The design is sleek and functional, making it easy to carry around and use every day.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Awesome power bank



I have a few cygnet products one being a pore bank but when they brought out this I had to have it and just like their other products it’s bang on the money, not only an amazing power bank but it looks awesome and the compliments are even better. I absolutely love it!!

25 June 2025
Unprompted review

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