cycologygear.co.uk Reviews 

Terrible customer service
Insulting and degrading
No interest in follow up support if need to return product

Good delivery time and 8 DAYS PERFORMANCE BOXER BRIEFS are colourful and a good fit. However, elastic waistband is poor. After 6 wearings it is losing elasticity and shape, band is curling.

Terrible quality clothing and terrible customer service

Decided to order despite the reviews. Thought I knew better. Stuff hasn't arrived yet but on checking all reviews on the site appear blocked so got to be suspicious. Hope to come back and change this to five stars. Did arrive - seemed ok although shirt not the highest quality - didn't send ability to review on site and given disparity with independent reviews would remain suspicious of those.

Nice product but abysmal customer service. I'd give zero stars if I could. Inadequate address labelling, so item was returned to sender. 2 months later they've stopped replying to my emails and no refund. They had told me to order again which I did and same inadequate address but fortunately the second time I was able to sort and did actually receive my item. BUT I would not recommend the to anyone despite the tempting product range.

Bought 2 items and returned one by recorded delivery. Never received a refund for the returned item.

Shame as I was going to purchase more from them, I don’t deal with shysters so will use other trusted brands.

Wish I’d read other people’s reviews first before giving them my cash!

Shocking customer service that has even blocked me on social media so I can’t name and shame. Their delivery T&C are not legal or correct. I have not received a parcel they say was delivered but it’s their responsibility until that parcel is physically in my possession and also they cannot instruct Royal Mail to leave my parcel without my consent. They however claim all responsibility lies with the customer once sent !! Think they need to read up. No response any more and offered a 20% discount on a replacement !!

First time ordering from Cycology. Used the site size checker which showed me as a Medium and the fit is perfect (I'm a UK 10)
Ordered a couple of days ago, delivered this morning and tested this afternoon.
Lovely comfy top and I'll definitely be ordering more :-)

Products from Cycology are quite nice but beware if you have to return an item. I returned an item just after Christmas using Royal Mail's trackable service and the instructions and address given on the website. The tracking number showed it was delivered but Cycology denied receiving the item and I was given no refund. This took nearly 1.5 months to resolve due to them taking a long time to reply to my emails. I also sent a message on facebook and apparently I should have taken a photo of the package and had it returned to me so I could pay for return postage again! Same FB representative then blocked me from replying to his/her message. They did offer me a credit to use on the site but to be honest the value hardly covers the cost of postage. Shocking customer service - their attitude is rude and puts all blame on the customer. Having read other reviews, it appears I'm not the only customer to have suffered in this way. Luckily the item was not high value but I did pay for the return postage and I am much more upset by the poor attitude and service I received.