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Cycleplan Reviews 4,172

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 418 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices and value for money, often highlighting how straightforward and efficient the process is to get coverage. Many appreciate the user-friendly website and the ease of setting up policies, with several noting the comprehensive range of cover options available. However, some customers were dissatisfied with the renewal process, finding renewal quotes to be excessively high compared to new policies or even new quotes for themselves. A few people also mentioned high administration fees for policy changes, which they felt were disproportionate to the service provided.

What people talk about most

Price

Consumers generally express satisfaction with the pricing, often describing it as fair, good, or reasonable... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently mention the... See more

Website

Customers had positive experiences with the website. Many reviewers found the website easy to use and... See more

Service

People report positive experiences with service, often highlighting the efficiency and helpfulness of the... See more

Value for money

Clients share positive opinions on value for money. Many reviewers praise the reasonable prices and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy website, and you can pay annual fee in one lump sum so no monthly direct debit required.Lots of options as regards what policy you choose eg. public liability, personal injury, legal expenses as... See more

Company replied

Rated 5 out of 5 stars

The main reason it was a good experience was the operative that took my call. I believe his name was Pete. Pete was very patient, polite and professional. Excellent customer care credit to you... See more

Company replied

Rated 5 out of 5 stars

Cycle Insurance was easy to setup and gives me the peace of mind knowing that both the bike and me are covered if anything happens. The obvious truth is to review when something happens and see ho... See more

Company replied

Rated 5 out of 5 stars

Smooth process and good value The Thatcham approved bike lock is seemingly a little out of date as locks now appear to have a gold, silver, bronze etc standard so as this is a stipulation of insuranc... See more

Company replied


Company details

  1. Cycle Insurance Company
  2. Insurance Agency
  3. Insurance Company

About Cycleplan

Written by the company


We arrange specialist bicycle insurance for cyclists.

Whether riding to work, hitting the trails or cruising through the park with family, our policies are designed to help financially protect cyclists and their bikes from potential risks such as theft and damage, personal accident and more.

We focus purely on cycling insurance which means no additional costs for unnecessary extras, a range of cover options and access to a specialist, UK-based customer service team with expert knowledge.

At Cycleplan, we understand the needs of cyclists, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.

Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Very easy to arrange cycle insurance…

Very easy to arrange cycle insurance for all my bikes and with a competitive price too👍

11 May 2026
Cycleplan logo

Reply from Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

A excellent well explained website

A excellent well explained website

9 May 2026
Cycleplan logo

Reply from Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Quick easy to follow insurance plan

Quick easy to follow insurance plan. Gives everything required at a very good price.

10 May 2026
Cycleplan logo

Reply from Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Easy to arrange and cover options

Easy to arrange and cover options. Great value for money.

4 May 2026
Cycleplan logo

Reply from Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars

Straight forward to use

Straight forward to use but name is wrong on it
Good price as well

8 May 2026
Cycleplan logo

Reply from Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

very simple to navigate website

very simple to navigate website, good price, and easy to add extras. thank you.

5 May 2026
Cycleplan logo

Reply from Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Spot on company 👌

Spot on company 👌

7 May 2026
Cycleplan logo

Reply from Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Great service

Great service
Website easy to use

5 May 2026
Cycleplan logo

Reply from Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Excellent got through with no problems

Excellent got through with no problems

3 May 2026
Cycleplan logo

Reply from Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars

Great, competitively-priced cycle insurance

Easy to set up, convenient options, good pricing.

5 May 2026
Cycleplan logo

Reply from Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

Good company did my e-bike insurance on…

Good company did my e-bike insurance on there website easy to follow and understand I looked up some reviews and decided to go with cycle plan I would recommend getting insurance for your E bike for your piece of mind thank you. Cycle plan.

5 May 2026
Cycleplan logo

Reply from Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Good service and seems like a…

Good service and seems like a comprehensive policy. Hope I never have to use it again!
Got all the over that I required.

2 May 2026
Cycleplan logo

Reply from Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars

The coverage options are good if you don’t mind the price increases each year

The coverage options are good, though as my e-bike ages my plan cost seems to noticeably keep increasing each year.

4 May 2026
Cycleplan logo

Reply from Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

Easy to complete.

29 April 2026
Cycleplan logo

Reply from Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Very straight forward clear easy to set…

Very straight forward clear easy to set up

1 May 2026
Cycleplan logo

Reply from Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

I was given all the information which…

I was given all the information which was straight forward about my policy ,and found person on phone helpful.

1 May 2026
Cycleplan logo

Reply from Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Great site easy to navigate and good…

Great site easy to navigate and good price.

3 December 2025
Cycleplan logo

Reply from Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars
Cycleplan logo

Reply from Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Good experience

Good experience, easy to apply, directions very clear. I haven't had to claim🤞

14 December 2025
Cycleplan logo

Reply from Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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