Banner for Cybrancee

Cybrancee Reviews 658

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, helpfulness, and quick responses, even at late hours. Many people highlight the exceptional customer service, noting the team's friendliness, patience, and willingness to guide them through solutions. Consumers also appreciate the smooth and easy user experience, with many finding the platform intuitive and the setup process straightforward. The service is frequently described as excellent, reliable, and efficient, with fast response times being a common positive point. However, some customers also noted issues with support, mentioning that responses could be slow, sometimes taking days, and that the ticket system was not always effective. A few other people also felt that there were occasional problems and mistakes from the company.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the support team for being helpful,... See more

Service

Users describe positive interactions with service, highlighting its quickness, ease of use, and reliability.... See more

Customer service

Consumers find customer service to be a positive experience. Many reviewers praise the support team for being... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform easy to use, with... See more

Response time

People report positive experiences with response times. Many customers praise the quick responses, with some... See more

Based on these reviews

Rated 5 out of 5 stars

I wanted to upgrade my already inexpensive hosting plan from a 6-month term to a 3-year one using a promo code. I contacted support through chat, where Juan told me that I needed to contact his collea... See more

Rated 5 out of 5 stars

This hosting company is honestly your best bet when it comes to needing a discord bot host. I’ve been using it for about a year and have zero complaints. Every time I needed help, opening a ticket was... See more

Rated 5 out of 5 stars

I wanted a hosting server to host my discord bot. Found cybrancee from google actually and saw its the cheapest option out there. I tried it and it was a smooth experience. From a newbie point of vie... See more

Rated 5 out of 5 stars

I had a problem with setting up some certain files, but thanks to Lorem, she was incredibly sweet and patient with me. I had such great help figuring everything out. It all runs properly and swell!... See more


Company details

  1. Gaming service Provider
  2. Software Company
  3. Web Hosting Company

Written by the company

Game hosting made easy with high-performance dedicated servers for all your favorite games. Play online with friends without lag or interruption. 90-day refund policy! For any queries you can contact us at https://cybrancee.com/client/contact.php or email support@cybrancee.com


Contact info

4.8

Excellent

TrustScore 5 out of 5

658 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great custom support.

Was looking to purchase a server but wasnt sure about some stuff so i decided to reach out to live support.
My support was Lorem who did an amazing and professional job. Kind,understanding and super fast responds. My issue got resolved within minutes. 10/10 would recommend (:

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Awesome support team as always

Awesome support team as always - they are incredibly helpful and really lovely to get your questions answered from. I don't think I've seen another provider with as good support as them, Cybrancee sure employs really awesome support staff. :)

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Simple & Sweet!

I love it. It’s great, and the prices are very reasonable.
Plenty of regions to choose from, and the processor power is great. Seriously if anyone is reading this and looking to start small, whether it’s an SMP or a private server, I highly recommend their hosting. They support multiple games too, not just Minecraft. I mainly use it for Minecraft, and I can confidently say I’m very satisfied.

16 February 2025
Unprompted review
Rated 5 out of 5 stars

Been a great hosting service

Been a great hosting service, super easy to use and the chat support is super helpful, Juan has helped me on multiple occasions when I had questions and made everything super smooth!

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I'm new to game server hosting and opted out of buying a configured server to do it myself. Its not easy as it looks but the customer support Juan helped a lot giving me suggestions for alternatives as well as on how to fix the issue

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Great support

Great support, easy to use dashboard, simple interface and great up time.
Shoutout to Lorem from support for being so responsive and helping out.

3 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look