cyberfolks.ro Reviews 

239
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's quick response times and efficient problem-solving, often noting issues are resolved within minutes. People frequently highlight the staff and customer service for being professional, helpful, and kind, often going above and beyond expectations. The overall service is described as reliable, stress-free, and easy to manage, contributing to a smooth user experience. Customers consistently find the service to be trustworthy, with many appreciating the company's long-standing commitment to quality and consistency. Reviewers also highlight the technical support team's expertise and willingness to go the extra mile, ensuring problems are solved effectively.

What people talk about most

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of the response times.... See more

Service

People report positive experiences with service, often highlighting the fast, professional, and reliable... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's... See more

User experience

Clients share positive opinions on user experience, with many reporting an absolutely wonderful experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Title: Fast, Professional, Reliable Review: Cyber Folks delivers exactly what you need: quick responses, real solutions, and zero fuss. Every support request I've made was handled professionally a... See more

Company replied

Rated 5 out of 5 stars

Heartfelt thanks to the cyber_Folks team! I’ve been using your services for many, many years — ever since you were known as MXHOST — and I can say with full confidence that your professionali... See more

Company replied

Rated 5 out of 5 stars

Very good experience, I have been working with CyberFolks since they had the old name and I am very happy with them. Their technical and commercial customer support is what made me work with them for... See more

Company replied

Rated 5 out of 5 stars

Even though I had many emails and quite a few questions, Rafila remained kind, patient, and extremely helpful throughout the entire process. I truly appreciate her support. Thank you!

Company replied


Company details

  1. Web Hosting Company

Written by the company

Echipa cyber_Folks crede că internetul e locul unde ideile cresc. De aceea, oferim găzduire web, domenii, soluții de VPS, servere dedicate, servicii de data center, disaster recovery și business continuity care fac viața mai simplă pentru antreprenori, creatori și companii de toate dimensiunile. Suntem mai mult decât un provider de hosting – suntem partenerul tău digital. cyber_Folks este alături de peste 50.000 de afaceri din România cu suport real (nu roboți), viteză și stabilitate la nivel premium. Ne definește performanța – servere rapide, sigure și optimizate. Suntem dedicați asistenței umane – oameni reali, disponibili 24/7, implicați. Ne place transparența – fără promisiuni goale, doar rezultate clare. Lucrăm pentru comunitate – construim alături de clienții noștri, nu peste ei. Fie că îți lansezi primul site, un magazin online sau un proiect ambițios, cu noi ai parte de tehnologie solidă, suport uman autentic și o experiență fără complicații. cyber_Folks – Hosting cu suflet, viteză și oameni care chiar îți răspund.


Contact info

4.9

Excellent

TrustScore 5 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(239)

238 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fast support

great services

1 August 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thanks so much for the trust and feedback, Cătălin! Whenever you need us, we're here for you!

Rated 1 out of 5 stars

poor support

6 July 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Vă mulțumim pentru feedback. Am încercat să vă identificăm în baza noastră de date, însă nu am găsit niciun cont cyber_Folks asociat cu numele dumneavoastră. Dacă doriți, ne puteți contacta direct la adresa de mail suport@cyberfolks.ro sau telefonic, pentru a verifica situația și pentru a vă putea oferi suportul necesar.

Show reviews in all languages. (239 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look