Title: Fast, Professional, Reliable Review: Cyber Folks delivers exactly what you need: quick responses, real solutions, and zero fuss. Every support request I've made was handled professionally a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Heartfelt thanks to the cyber_Folks team! I’ve been using your services for many, many years — ever since you were known as MXHOST — and I can say with full confidence that your professionali... See more
Company replied
Very good experience, I have been working with CyberFolks since they had the old name and I am very happy with them. Their technical and commercial customer support is what made me work with them for... See more
Company replied
Even though I had many emails and quite a few questions, Rafila remained kind, patient, and extremely helpful throughout the entire process. I truly appreciate her support. Thank you!
Company replied
Company details
Written by the company
Echipa cyber_Folks crede că internetul e locul unde ideile cresc. De aceea, oferim găzduire web, domenii, soluții de VPS, servere dedicate, servicii de data center, disaster recovery și business continuity care fac viața mai simplă pentru antreprenori, creatori și companii de toate dimensiunile. Suntem mai mult decât un provider de hosting – suntem partenerul tău digital. cyber_Folks este alături de peste 50.000 de afaceri din România cu suport real (nu roboți), viteză și stabilitate la nivel premium. Ne definește performanța – servere rapide, sigure și optimizate. Suntem dedicați asistenței umane – oameni reali, disponibili 24/7, implicați. Ne place transparența – fără promisiuni goale, doar rezultate clare. Lucrăm pentru comunitate – construim alături de clienții noștri, nu peste ei. Fie că îți lansezi primul site, un magazin online sau un proiect ambițios, cu noi ai parte de tehnologie solidă, suport uman autentic și o experiență fără complicații. cyber_Folks – Hosting cu suflet, viteză și oameni care chiar îți răspund.
Contact info
Calea Floreasca 169, Sector 1, 014459, București, Romania
- 0363401310
- comercial@cyberfolks.ro
- cyberfolks.ro
4.9
Excellent
239 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cyberfolks team has again shown spot-on…
Cyberfolks team has again shown spot-on answer and a quick fix of my issue related to a payment.
Well done, Team!
21 March 2026
Unprompted review
Reply from cyberfolks.ro
We're really glad to hear you had a spot-on experience with the cyber_Folks team, George! Thanks so much for sharing your feedback with us. Whenever you need support, we're here to help!
Reply from cyberfolks.ro
Thank you so much for the trust and for taking the time to share your experience with us, Radu! Whenver you need support, we're here to help!
promptness and seriousness
16 March 2026
Unprompted review
Reply from cyberfolks.ro
Thank you so much for the positive review, Lucian! We're glad you had a great experience with our team. Whenever you need quick support, we're here to help you!
My first expereince with domains and…
My first expereince with domains and hosting. Cyber Folks are very professional, offer prompt resolutions and quick responses! Super happy with their services! Thank you
16 March 2026
Unprompted review
Reply from cyberfolks.ro
Thank you for sharing your feedback with us, Bianca and for trusting us with your first hosting experience! We’re happy to know our team could provide quick responses and helpful support. If you need any guidance along the way, don’t hesitate to reach out.
Echipă cu răspunsuri prompte
Echipă cu răspunsuri prompte, și cunoștințe despre ce fac. Recomand.
11 March 2026
Unprompted review
Reply from cyberfolks.ro
Mulțumim mult pentru încredere, Andrei! Apreciem că ți-ai luat timp să ne oferi feedbackul tău. Oricând ai nevoie de suport, suntem aici să te ajutăm!
Prompt reply and quick solving
Prompt reply and quick solving. Polite language
9 March 2026
Unprompted review
Reply from cyberfolks.ro
Really appreciate your review and collaboration, Alina! Thank you so much for taking the time to share your experience with us. Whenever you need support, we're here to help! :)
The experience was ok
The experience was ok, the communication was correct, but unfortunately I couldn't solve the problem because I couldn't provide the requested data. I would recommend that there are other methods to recover a lost account, change account email, etc.
5 March 2026
Unprompted review
Reply from cyberfolks.ro
Thank you for your feedback, Adi! We’re glad to hear that the communication met your expectations, although we’re sorry that we weren’t able to resolve the issue in your case.
For security reasons, certain account actions, such as recovering access or changing the account email, require specific information to verify account ownership. We understand that this can sometimes be difficult if the requested details are no longer available. We appreciate you taking the time to share your experience and your recommendation and please remember that we’re here whenever you need assistance in the future! :)
Prompt and reliable
I have always had great experience with the technical department and anytime I needed clarifications about the invoices, they were very helpful.
23 February 2026
Unprompted review
Reply from cyberfolks.ro
Really appreciate your review and collaboration, Lavinia! Thank you so much for the positive feedback. Whenever you need support, we're here to help! :)
Reply from cyberfolks.ro
Thanks so much for the positive feedback, Daniel! We're really glad to know you had a prompt and helpful experience with our team. Whenever you need support, we're here to help!
Very good service and afordable
Very good service and afordable, I like them. They alsosolve any problem that could appeared to a domain.
23 February 2026
Unprompted review
Reply from cyberfolks.ro
Thank you so much for the positive review, Denisia! We're glad that you had a good experience with our services and that our team could always provide you the best solutions. We're here whenever you need support, so don't hesitate to contact us!
They are going the extra mile when…
They are going the extra mile when offering support.
22 February 2026
Unprompted review
Reply from cyberfolks.ro
We really appreciate you saying that, Daniel! It’s great to hear that you experienced our commitment firsthand. We’re always glad to support you and make things as easy as possible.
Excellent support and reliable service
Everything worked smoothly from the start. The support team is genuinely friendly and professional — they were very careful in understanding my issues and resolved them quickly and efficiently. No back-and-forth needed. Highly recommend CyberFolks.ro for anyone looking for dependable hosting with top-notch customer service!
20 February 2026
Unprompted review
Reply from cyberfolks.ro
Thank you for the lovely feedback, Cristian! We're glad that everything worked smoothly from the start and that our support team was able to resolve your issues quickly and efficiently. Your recommendation means a lot to us. We’re always here whenever you need us!
Reply from cyberfolks.ro
Thank you for sharing your feedback with us, Cristian! We're glad that we could always provide you with fast responses and solutions. Whenever you need us, don't hesitate to reach out! :)
Even though I had many emails and quite…
Even though I had many emails and quite a few questions, Rafila remained kind, patient, and extremely helpful throughout the entire process. I truly appreciate her support. Thank you!
19 February 2026
Unprompted review
Reply from cyberfolks.ro
We're glad that our colleague could provide you with the right solutions across the entire process. Thank you for sharing the feedback with us, Marius! We're always here to help!
Fast and professional
17 February 2026
Unprompted review
Reply from cyberfolks.ro
Thank you for the positive feedback, it means a lot! We're glad that your experience with cyber_Folks has been a good & professional one. Whenever you need us, we're here to help!
Suport rapid si eficient
Am migrat de la alt hosting, totul a decurs super ok
13 February 2026
Unprompted review
Reply from cyberfolks.ro
Mulțumim tare mult pentru feedbackul pozitiv. Ne bucurăm că procesul de migrare a decurs fără probleme și că ai avut parte de o soluționare rapidă din partea echipei. Oricând mai ai întrebări sau nevoie de suport pe parcurs, suntem aici să te ajutăm!
Reply from cyberfolks.ro
Thank you for your nice feedback! We’re glad your experience with cyber_Folks has been fast, clear and easy to follow. Whenever you have questions or need support, we’re here to help.
Reply from cyberfolks.ro
Thank you so much for the positive feedback, Ovidiu! We're glad to know you had a top notch experience with our team and services. Whenever you need support, we're here to help!
Reply from cyberfolks.ro
Thanks a lot for your positive feedback, Vlad, it means a lot! We're glad that your experience with cyber_Folks has been a good & fast one. We're here to help, whenever you need us!
Exceptional support and clear communication
I had a very positive experience with this company during a situation where I needed to urgently regain access to my control panel and account.
The process required additional verification and guidance, and the support team handled everything with professionalism and efficiency. They provided clear instructions, responded promptly to my messages, and stayed engaged until the issue was fully resolved.
What I appreciated most was their structured approach and their willingness to assist step by step. Even though the situation was sensitive and required careful handling, the team ensured that the recovery process was secure, transparent, and smooth.
This company is doing very well in terms of customer support, communication clarity, and reliability. Their team combines technical competence with a strong customer-oriented attitude.
I genuinely appreciate their support and would confidently recommend their services to others looking for a dependable hosting provider.
11 February 2026
Unprompted review
Reply from cyberfolks.ro
We genuinely appreciate your detailed review, Camelia! It means a lot to us and it makes us really glad that we could provide the quick, secure and smooth solution you needed. We're here to offer you support whenever you need it, so don't hesitate to reach out! Thank you :)
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