From beginning to end, these guys are a pleasure to work with. Ethan handled out cyber essentials plus this year and was great. Very polite, engaging in a professional way and with great depth and b... See more
Company replied
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Great! Really I couldn’t be more pleased with the support we received. A special thanks to Ethan and Mitchell, who guided us through every step of the process. Excellent support from Cyber Trust in a... See more
Company replied
The process was a lot simpler than I thought that it might be and the staff at Palisade were there to hold our hands throughout. Despite having a few issues with one of our PCs which dragged the proc... See more
The complete understanding and knowledge of what was needed for the work to be completed. Very clear and precise instructions were given at all stages, so friendly, helpful and very patient. Brilliant... See more
Company replied
Company details
Written by the company
Cyber Trust Global's mission is to help you protect your organisation from cyber attack by providing proactive cyber security services and helping you acheive Cyber Essentials Certification.
Contact info
1st Floor, Skyline Plaza, 45 Victoria Avenue, SS2 6DS, Southend-On-Sea, United Kingdom
- 01702 749651
- cyberteam@cyber-trust.co.uk
- cyber-trust.co.uk
4.9
Excellent
155 reviews
Asks customers to review
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How this company uses Trustpilot
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Thank you!
Very efficient helping us gain our cyber essentials and cyber essentials plus certification. The help of everyone was really appreciated and the process was very easy and smooth. thank you.
6 June 2025
Reply from Cyber Trust
Thank you for the great review, Eden. We’re so pleased to hear the Cyber Essentials and Cyber Essentials Plus process felt smooth and straightforward. That’s exactly what we aim for. Should you need anything in the future, we’ll be happy to help.
Thanks again for choosing Cyber Trust!
Reply from Cyber Trust
Thank you for the great review, Matt. We're so pleased to hear you found the service fast, high quality, and easy to deal with. That’s exactly what we aim for. Should you need anything in the future, we’ll be happy to help.
Competitively priced and efficient
Very helpful and process was well organised so we knew what was needed at each stage. Competitively priced and efficient, what more would you want.
7 May 2025
Reply from Cyber Trust
Thank you so much for your kind words, Jeremy. We're really pleased to hear that you found the process well organised and efficient, and that you were happy with our pricing too. It was a pleasure working with you, and we're always here if you need anything in the future.
Great company with patience and…
Great company with patience and understanding for dealing with complex issues. Happy to recommend
14 April 2025
Reply from Cyber Trust
Thank you for the great feedback, Charlie. We're really glad to hear you felt supported - patience and understanding from the team are exactly what we aim for when tackling any issues. We truly appreciate the recommendation and are always here if you need us again.
Excellent Service Again, Very Professional.
Again the professional team at Cyber Trust have produced the goods in assisting us to gain our CE+.
This is the forth year that we have used them and we cannot fault them.
It is very reassuring to know you have a person on the other end of the phone that is able to assist you with any concerns you may have.
Thank you to all the team you truly are very professional.
Thank you from our team in Cyprus.
4 April 2025
Unprompted review
Reply from Cyber Trust
Thank you so much, Robert, for your kind review and continued trust in Cyber Trust over the past four years. We really value our ongoing partnership as you complete your CE+ certification once again.
It’s always a pleasure working with your team in Cyprus, and your feedback on our professionalism and support means a great deal. We’ll be sure to share your comments with the whole team.
We look forward to continuing to support your cyber security needs in the years ahead.
James and his cyber-trust team have…
James and his cyber-trust team have been incredibly helpful in NOWS achieving their cyber essentials re-certification. I’ll 💯 be using James every time. It was so quick and easy this time around, he understood the IT language and questions asked was able to complete this on our behalf, saving us the frustrations and delays.
4 April 2025
Reply from Cyber Trust
Thank you so much for your fantastic review, Natasha!
We’re thrilled to hear that you had such a positive experience with James and the Cyber Trust team. It was a real pleasure to assist NOWS with your Cyber Essentials re-certification, and we’re delighted we could make the process quick and easy for you.
Understanding the IT side of things is all part of the service, and we’re so glad we could take the frustration off your plate.
We really appreciate your trust in us - and we look forward to working with you again next time! 💯
Outstanding Support and Expertise
We recently completed our Cyber Essentials Plus certification with Cyber Trust, and the experience was nothing short of excellent. From start to finish, their team was professional, knowledgeable, and highly supportive.
1 April 2025
Reply from Cyber Trust
Andy - Thank you so much for your kind words. We're thrilled to hear that your experience with Cyber Trust was excellent. It was a pleasure working with you on your Cyber Essentials Plus certification, and we’re glad our team could provide the support and expertise you needed. If you ever need further assistance or have any questions in the future, please don't hesitate to contact us.
Cyber Trust were an absolute pleasure…
Cyber Trust were an absolute pleasure to work with. Explanations clear, very responsive with call backs and very knowledgeable regarding Cyber Essentials certification. Particular thanks go to James, who was so patient and diligent with our submission, which was a first time submission success. I would highly recommend using Cyber Trust to anyone and I look forward to working with them again in the future.
14 March 2025
Reply from Cyber Trust
Thank you, Lorraine, for your kind words! We're delighted to hear that you had such a positive experience with Cyber Trust. Clear communication and responsive support are always our priority, and we’re especially pleased that James could assist you so effectively. He mentioned how great you were to work with. Congratulations on your first-time submission success. We truly appreciate your recommendation and look forward to working with you again in the future.
Good support during our initial certification
During our initial certification assessment & audit, the people at Cyber Trust were very effective and professional at supporting us through the process. While the process itself can be tedious at times, the people at Cyber Trust were communicative, understanding and helpful.
12 March 2025
Reply from Cyber Trust
Thank you, Jan. We're pleased to hear that you found our support effective and professional during your certification process. We always aim to make the journey as smooth and stress-free as possible. It was a pleasure working with you, and we appreciate you taking the time to share your experience.
Helpful and Efficient Service
6 March 2025
Reply from Cyber Trust
Thanks, Christopher. We're glad we could support you through your first Cyber Essentials certification. We appreciate your thoroughness and attention to detail, and your review means a lot to us. Many thanks.
Reply from Cyber Trust
Thank you, Jonathan. We really appreciate your recommendation and are glad you were happy with our service. It was a pleasure working with you.
Would highly recommend
From beginning to end, these guys are a pleasure to work with. Ethan handled out cyber essentials plus this year and was great. Very polite, engaging in a professional way and with great depth and breadth of knowledge. Even when there were unexpected delays or problems, Ethan worked round them with calm approach and got them sorted. thank you Ethan and the whole team
2 January 2025
Unprompted review
Reply from Cyber Trust
Thank you so much, Chris, for your kind words! We're delighted to hear that you had such a positive experience working with us. Your feedback means a great deal to us, and we’ll be sure to share your appreciation with Ethan and the entire team. Wishing you all the very best for 2025! If there’s anything we can assist with in the future, please don’t hesitate to get in touch.
Highly Recommend
They are a pleasure to work with. They are helpful, easy to work with and their portal is so easy to use. They work with you every step of the way making what has in the past been a daunting experience, very easy and seamless. I will continue to use them and highly recommend them. I have absolutely no reason to use anyone else and will continue to use them in the future. Thank you Cyber-Trust.
19 December 2024
Unprompted review
Reply from Cyber Trust
Thank you so much for your kind and detailed feedback, Maz. We're thrilled to hear that our team has made the process seamless and easy for you. It's wonderful to know that our portal and support have been helpful every step of the way. We truly appreciate your continued trust in us and are so grateful for your high recommendation. We're looking forward to working with you again in the future.
Reply from Cyber Trust
Thank you for your feedback, Vladimir. We're glad to hear that you found our service fast, constructive, and proper. We appreciate your support and are always here if you need anything further.
Reply from Cyber Trust
Thank you for your kind words, Steve. We're thrilled to hear that you found our service responsive and knowledgeable. If there's anything else we can assist with, please don't hesitate to reach out.
Cyber Essentials Certification
Efficient, thorough, know what they are doing, very helpful and supportive in the process of Cyber Essentials certification. We use them year, after year.
12 December 2024
Reply from Cyber Trust
Thank you so much for your continued trust in us, Patricia. We're delighted to hear that our team has been efficient, thorough, and supportive throughout the Cyber Essentials certification process. It’s fantastic to know that you rely on us year after year. We look forward to continuing to support you in the future.
Very helpful and informative
Cyber Trust have been very helpful with guiding us through the certification process for Cyber Essentials Plus. Always available to give advice, and have kept us informed at every stage. Would highly recommend.
10 December 2024
Reply from Cyber Trust
Thank you for your wonderful feedback! We're so glad to hear that you found our guidance helpful throughout the Cyber Essentials Plus certification process. It's great to know that we could keep you informed and provide the advice you needed. We truly appreciate your recommendation and are always here if you need any further support.
Very helpful company both with the interface as well as the Assistence.
Very helpful company when it comes to submitting the Cyber Essential applications and the online application is easy to use.
Since I rarely have time to do this all in one go it is very useful to be able to come back to it and continue from where I left off as well as getting helpful advice on how to phrase certain answers to questions as I am dyslexic and much better at technology than i am writing :)
9 December 2024
Reply from Cyber Trust
Thank you so much for your thoughtful review, Sam! We're really pleased to hear that the interface and assistance have been helpful for you, especially with the Cyber Essentials application process. It's great that our system's flexibility allowed you to pick up where you left off, and we're happy to provide the support you need. If you ever need any further help or guidance, don’t hesitate to reach out. We're always here to assist.
Reply from Cyber Trust
Thank you so much for your kind words, Ryan! We're thrilled to hear that you had a great experience with us.
SOS Technical Solutions / Billy and Gemma
Billy and Gemma from SOS have looked after our IT for many years, fantastic service, very attentive, highly knowledgeable and good value. I would highly recommend SOS to anyone looking for IT help.
18 November 2024
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