Ghosted me
Had a very odd experience with this company. After getting a PIV unit installed in 2024, I reached out for the annual service. All fine, replied quickly to emails, got a date booked in. No one shows. A month later, no one has responded to any of my emails. I find a phone number and call. Someone answers, very annoyed, saying that I should call when he is working, as he's now in Disneyland Paris... Says he will look into it and get back to me when he returns. A week later, still nothing. Really frustrated as I don't even have paperwork on what type of unit I have!
That's not even to mention the really dodgy installation that includes a cheap metal hook screwed in, with a literal piece of string holding the unit up...

