I all ways receive the order quickly. My only gripe is the web site search is becoming less usefully, this was always a big plus and why I like using CVP but now if I want to look for v lock battlies... See more
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Review summary
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Reviews shaping this summary
Was looking for a support for a wildlife camera and having identified a suitable model, CVP came up on a comparison site, Cheaper than Amazon. dispatched quickly with tracking info and delivered in a... See more
Good product and communication. One small thing but feel the whole item was overpackaged. I could order an ancient Ming dynasty vase and it would come with less protection. However, this is prob... See more
They had exactly what I wanted at a good price and it was dispatched quickly and arrived safely. That's all one can reasonably ask. It was a wind muff / dead cat for an inexpensive Zoom recorder. Ex... See more
Company details
- Photo Shop
- Camera Repair Shop
- Camera Store
- Cinema Equipment Supplier
- Video Camera Repair Service
- Video Equipment Repair Service
About CVP.com
Written by the company
For more than 30 years, CVP has been one of the leading Broadcast and Professional video solutions providers in the United Kingdom and Europe, with a comprehensive UK and EU sales and support infrastructure.
The company prides itself on maintaining close relationships with key manufacturers such as ARRI, Sony, RED and Canon, and uses its unrivalled experience to listen to customers, understand their needs and deliver the right solution with first class service.
CVP Group offers creative consultation, sales advice, technical service provision and training.
- Secure payments worldwide
- Technical advice with CVP Care
- Award winning product repairs
- Free returns within 30 days
- Free UK delivery on orders over £100
- Free shipping on selected EU orders over €1,000
- Price match on most products
- Duty and VAT Free
You're in safe hands with CVP
Discover our Cameras
Discover our Lenses
Discover our Accessories
Discover our Audio
Discover our Used & Ex-Demo
Contact info
23 Shield Drive, West Cross Industrial Park, TW8 9EX, London, United Kingdom
- +44(0)208 380 7400
- care@cvp.com
- cvp.com
4.8
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
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1st class communications
There was a slight stock issue with my order, but CVP kept me updated every step of the way. In the end, it only delayed things by a day or two. Great communication is so important when buying online, and CVP absolutely nailed it. Ten out of ten.
9 July 2026
Waste of time
Sadly, a waste of time.
The real availability of the stock, doesn’t seem to map well on the displayed stock status.
From two of my separate, last purchases: one was very late, and another… supposedly discontinued and possible for „special order” with several months waiting list (even though it showed availability in under 7 days on their website, and even though I’ve asked a few other vendors, and none had any trouble sourcing the product right away, nor confirmed that it’s getting discontinued - including the manufacturer).
EDIT, REPLY TO THE REPLY:
I was informed by the shop, that the product was discontinued.
If it were the case, I wouldn’t even react understand.
But meanwhile, I’ve contacted the manufacturer directly, and several other vendors, which confirmed that the product wasn’t discontinued, and it was available on hand.
CVP gave me a few-months-long estimate for the delivery of something they’ve advertised as cca 7 days delivery.
Also, it’s not first similar problem with my order.
4 July 2026
Unprompted review
Reply from CVP.com
Dear Consumer,
Many thanks for taking the time to leave us a service review.
We understand how frustrating it is when an expected delivery is delayed or a product becomes unavailable. In this instance, we were only informed by our supplier on 7th July that the products had been discontinued, and we contacted you as soon as we received that confirmation. Unfortunately, until then, we had no indication that the items would no longer be available.
We appreciate that this was disappointing, given that this was advertised as a 7 working day lead time. We are working with our suppliers to ensure our stock and lead time information is as accurate and up to date as possible.
We apologise for the inconvenience caused.
Should you look to place an order with us again, we would be happy to assist with accurate stock level/lead time information directly via orderprocessing@cvp.com.
Thanks again, we appreciate your business and feedback.
Kind regards,
Melissa
Fantastic
Ordered many times from CVP, great experience every time, fast delivery, fantastic products!
9 July 2026
I'm enchanted by this company's…
I'm enchanted by this company's capabilities. Low, competitive prices and ultra-fast shipping—I even have the goods within two days. I've already purchased several lenses. Everything is new, unopened, as described. A serious partner for serious users of serious equipment ;-)
7 July 2026
Quality items and faster than Amazon.
9 July 2026
Good communications
Good communications. This is important when you are looking for something in a hurry.
Delivery is always well notified.
6 July 2026
Good service and goods delivered well…
Good service and goods delivered well packaged and promptly
6 July 2026
CVP auction badly handled.
CVP auction, badly handled. After initially winning an item, they restarted the auction 'due to an error" Only found this out once another bid had been made.
Then again, when I was the highest bidder, and the aution ened i only got an outbid notification at 10:18 am.
Understand it's not totally in their control, but they should've honoured the first auction ending time, as I experienced zero issues and had been bidding fairly at the time of the first auction ending.
7 July 2026
Unprompted review
Reply from CVP.com
Dear Odylan,
Many thanks for taking the time to leave us a service review.
We completely understand why this was frustrating, especially when you thought you'd won the item.
Unfortunately, the third-party auction platform experienced a technical issue that prevented a large number of bidders from placing their final bids. To ensure the outcome was as fair as possible for everyone affected, we made the difficult decision to extend the auction, giving all participants an equal opportunity to complete their bidding once the platform was functioning correctly.
We appreciate that this wasn't the outcome you were hoping for, and we're really sorry for the inconvenience caused.
While the technical issue was outside of our control, we did our best to make the fairest decision for all bidders involved.
Thank you for taking the time to share your experience.
Kind regards,
Melissa
Amazing service
Amazing. Returning customer (ordered a Miller system back in 2010) and completely satisfied
6 July 2026
great service great prices fast…
great service great prices fast delivery cant ask for more thank you
6 July 2026
Excellent service!
6 July 2026
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