Cuttingclay Reviews 37

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their precision and effectiveness in various crafting tasks. The delivery service is frequently highlighted for its promptness and efficiency, with many appreciating the careful packaging and quick arrival of items. Reviewers also commend the exceptional customer service, describing it as responsive, helpful, and overall fantastic. Many people appreciate the thoughtful extras, such as bonus cutters and well-designed storage solutions that aid in organization and ease of use.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the excellent quality of cutters,... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent quality of the cutters... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting prompt dispatch and... See more

Service

People report positive experiences with service, often describing it as great, brilliant, and absolutely... See more

Customer service

Clients share positive opinions on customer service, with many describing it as fantastic, exceptional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ring mandrel kit is a game changer, with its different positioning options allowing easy access all around the band. I have a selection of different shapes & sizes of cutters from cutting clay. Fr... See more

Company replied

Rated 5 out of 5 stars

First time I have ordered from this company and it certainly won’t be the last! Ordered 2 of the dynamic duo cutters which are fab! Also ordered the dynamic spacers as fed up using playing cards an... See more

Company replied

Rated 5 out of 5 stars

I absolutely love these cutters! They smoothly and easily cut through the clay leaving nice clean borders. The duo cutters are so fun, you have two pieces to design with in one roll out of the clay.... See more

Company replied

Rated 5 out of 5 stars

Working with Cutting Clay has been a delight. They are extremely responsive and helpful. The teeny tiny cutters are well made and so fun for adding little details to my metal clay work. I definitel... See more

Company replied


Company details

  1. Hobby Store
  2. Jewelry Equipment Supplier

Written by the company

Cutting Clay specialises in precision‑made tools for jewellery makers who work with silver clay, polymer clay and other creative mediums. Every cutter we produce is designed with exceptional attention to detail, from the crisp, clean cutting edges to the carefully engineered wall profiles that help makers achieve consistent, professional results. Our cutters aren’t just functional—they’re thoughtfully crafted tools that support accuracy, creativity, and repeatability in every project. To protect each cutter and ensure it arrives in perfect condition, we supply them in compact, durable cases that keep the tools safe during storage and transport. These cases have become a signature part of our offering, giving customers confidence that their tools will last and stay organised. Alongside our cutters, we offer a growing range of specialist tools designed to make the jewellery‑making process smoother, more enjoyable, and more precise. Whether you’re shaping, texturing, measuring, or refining your work, our tools are built to support makers at every stage. Customer service is at the heart of Cutting Clay. I take pride in fast, reliable fulfilment, with most orders packed and dispatched within 24 hours via first‑class mail. My goal is simple: to provide high‑quality tools, thoughtful packaging, and a dependable service that makers can trust every time they order.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

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Rated 5 out of 5 stars

Brilliant ring mandrel & lovely cutters

The ring mandrel kit is a game changer, with its different positioning options allowing easy access all around the band. I have a selection of different shapes & sizes of cutters from cutting clay. From teeny tiny ones (great for embellishments) to the longy longs, the cutters cut cleanly & accurately, and come in a variety of designs. (Tip: pop a bit of cling film over the clay to give pleasingly soft edges to embellishments). Very prompt & efficient delivery.

22 January 2026
Unprompted review
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Reply from Cuttingclay

Thank you - the Ring Mandrel has been amazingly popular and it's so good to get such positive feedback. Great tip too - thanks for sharing this.

Rated 5 out of 5 stars

Delighted!

First time I have ordered from this company and it certainly won’t be the last!
Ordered 2 of the dynamic duo cutters which are fab! Also ordered the dynamic spacers as fed up using playing cards and losing track of how many I have counted out!
Items arrived super quick and all really well packaged. Lovely surprise to get a few teeny tiny cutters as a bonus to try out. Thank you!
Delighted with my purchases and with the customer service. Highly recommend!

21 January 2026
Unprompted review
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Reply from Cuttingclay

What a great review! Thank you so much FH for the recommendation.

Rated 5 out of 5 stars

These cutters have a fantastic sharp…

These cutters have a fantastic sharp edge which reduces distortion and wastage, giving a near perfect clean edge. The customer service is fantastic and I think they are great value.

12 November 2025
Unprompted review
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Reply from Cuttingclay

Thank you so much Nicole. As you know, it's the finer details that really count. Good to know you're happy with the customer service too.

Rated 5 out of 5 stars

It's the little things

It's the little things, like a packet of Haribo and a 3d printed Xmas tree, that makes the customer experience great! Thank you.

21 January 2026
Cuttingclay logo

Reply from Cuttingclay

Thank you Leigh - great to hear it's appreciated.

Rated 5 out of 5 stars

I asked Peter for a specific cutter and…

I asked Peter for a specific cutter and in a matter of days it was designed made and shipped. Excellent service excellent product overall excellent service could not praise highly enough

8 January 2026
Cuttingclay logo

Reply from Cuttingclay

Thank you so much Ria - I'm so pleased I was able to help you with this.

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