Cut My Reviews 

21,613
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 5,795 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of products, noting that items are cut to precise specifications and fit perfectly for their intended use. The ordering process is often highlighted as easy and seamless, supported by excellent and efficient customer service. Many people also appreciate the fast and prompt delivery, with products arriving well-packaged. However, some customers also noted occasional issues with delivery, including delays, changes to delivery dates, or lack of tracking information. A few people also experienced products arriving damaged in transit or with manufacturing defects like incorrect cuts, wrong dimensions, or scratches.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising its quality, precise cutting, and bespoke options.... See more

Quality

Customers consistently note positive experiences with quality, praising the materials supplied as great and... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Order

Consumers find the ordering process to be positive, often describing it as easy to use and straightforward,... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with the hardwood plyboard board supplied. No marks, no warping, no splits. All edges sound. Cut to perfection. Packaging of the first order. Only downside was a delay of one week by the... See more

Company replied

Rated 5 out of 5 stars

What an amazing experience. Yes they cut a sheet of Plexiglass to order. Did it very well. The courier managed to damage it. Megan Roberts answered the phone to me. I had informed them by email prev... See more

Company replied

Rated 5 out of 5 stars

Excellent service, quality, & value. They let us know delivery was slightly delayed due to an issue with our order picked up on the quality check, excellent from our point of view meaning the panels... See more

Company replied

Rated 5 out of 5 stars

Really fast service, good quality products and finish. Has created a beautiful space! Would 100% use again. Only slight downside is that we didn't have any physical instructions in the packaging but... See more



Company details

  1. Do-it-Yourself Shop
  2. Acrylic Store
  3. Home Improvement Store
  4. Plastic Products Supplier
  5. Plywood Supplier
  6. Wood Supplier

About Cut My

Written by the company

Who We Are

Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.

We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.

We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.

What We Make

At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.

Easy Online Ordering

Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.

Where We’re Based

We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.

Contact us

For Trade & Professionals

We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.

Trade

Wall Panelling

Create feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.

Replacement Windows and Glazing

Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.

Shelving

We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.

Table Tops

Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.

Splashbacks

Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22K reviews

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4.6

All reviews

(21,613)

5,590 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My order arrived in good time and was…

My order arrived in good time and was very well packaged .Even considering the postage cost I could not buy this locally for less and is so much easier to order on line

17 June 2026
Cut My logo

Reply from Cut My

Hi Julie,

We're thrilled to read your wonderful feedback about the delivery and packaging of your order! It's fantastic to hear that you found our service both convenient and cost-effective compared to local options. We always aim to provide high-quality products, so knowing you've had a positive experience genuinely encourages us. If you have any further needs or questions in the future, please don't hesitate to reach out.

Kind regards,
Cut My

Rated 5 out of 5 stars

Great service !

Great service with quality product ready for collection when requested.

17 June 2026
Cut My logo

Reply from Cut My

Hi Gary,

We're thrilled to hear that you had a great experience with us. Thank you for recognising our service and quality!

Kind regards,
Cut My

Rated 5 out of 5 stars

Fast and accurate

Fast delivery and accurate sizes. Also, pretty cheap!

5 June 2026
Cut My logo

Reply from Cut My

Hi Fliss,

We're thrilled to hear that you found our delivery fast and the sizes accurate. It’s always wonderful to receive feedback that highlights both our efficiency and value.

Kind regards,
Cut My

Rated 5 out of 5 stars

My first order with this company

My first order with this company, and my first experience has been excellent. I received my MDF on time, beautifully cut to size, and the delivery was incredibly quick. The driver was also very friendly and helpful. Thank you very much!

8 July 2026
Unprompted review
Cut My logo

Reply from Cut My

Hi there,

We're delighted to hear that your first experience with us was so positive! It’s wonderful that your MDF arrived on time and met your expectations for quality. We take pride in our quick delivery service, and it’s great to know our friendly driver added to your satisfaction. Thank you for taking the time to share this feedback; it truly means a lot to us.

Kind regards,
Cut My

Rated 5 out of 5 stars

Great product and value for money.

Great product and value for money.

4 June 2026
Cut My logo

Reply from Cut My

Hi Grace,

What a lovely review to receive! We’re thrilled that you found our product to be of great value and that it met your expectations. Your satisfaction means a lot to us.

Kind regards,
Cut My

Rated 5 out of 5 stars

Quality specialists always deliver

From the initial phone contact, the operator was friendly, helpful and supportive. The order was dispatched and arrived as advised 2days later. This is the third time I have used CutMy, and cannot fault the expertise, quality and service I have experienced. Always recommend to friends, so proud to show the work.

17 June 2026
Cut My logo

Reply from Cut My

Hi Bob,

We're thrilled to hear that your experience with us has been consistently excellent. It’s wonderful to know that our team’s friendly and supportive approach made a positive impression from the very start, and we're pleased that your latest order arrived promptly. Thank you for trusting us with your bespoke needs again — your continued recommendations mean so much to us. We look forward to crafting more quality pieces for you in the future!

Kind regards,
Cut My

Rated 5 out of 5 stars

What a fantastic product does the job…

What a fantastic product does the job si well we ordered more and will order again thank you .

17 June 2026
Cut My logo

Reply from Cut My

Hi Andrew,

What a lovely review to receive! We're thrilled that our product has met your expectations so well that you decided to order more. Your satisfaction means a lot to us, and we look forward to serving you again in the future.

Kind regards,
Cut My

Rated 5 out of 5 stars

Easy to order

Easy to order, good price, as expected and good comms..

17 June 2026
Cut My logo

Reply from Cut My

Hi Lloyd,

We’re thrilled to hear that you found our ordering process easy and affordable! Clear communication is important to us, so it’s wonderful that you appreciated our efforts in that area.

Kind regards,
Cut My

Rated 5 out of 5 stars

All good very nice

All good very nice

5 June 2026
Cut My logo

Reply from Cut My

Hi Chiron,

It's fantastic to hear that you had a positive experience with us! We always strive for quality and satisfaction, so your feedback truly brightens our day.

Kind regards,
Cut My

Rated 5 out of 5 stars

Great service

Great service, fast delivery, thanks.

16 June 2026
Cut My logo

Reply from Cut My

Hi Conrad

We’re thrilled to hear that you experienced great service and fast delivery with us! Thank you for sharing your positive feedback, it truly means a lot to our team.

Kind regards,
Cut My

Rated 5 out of 5 stars

Very good

Very good, quick service
As always !

5 June 2026
Cut My logo

Reply from Cut My

Hi Michael,

What a lovely review to receive! We're thrilled to know that you enjoyed our quick service and that everything met your expectations. Your satisfaction is incredibly important to us, and we appreciate your continued support.

Kind regards,
Cut My

Rated 5 out of 5 stars
Cut My logo

Reply from Cut My

Hi Derek,

We're thrilled to hear that you found our ordering process easy and that your delivery arrived on time. Your satisfaction is our priority, and we appreciate your feedback!

Kind regards,
Cut My

Rated 5 out of 5 stars

Hi really good job from cut my got all…

Hi really good job from cut my got all different sizes of wood for radiator shelves all very good exact sizes and widths very happy with the company will use again when I need any more wood cut

17 June 2026
Cut My logo

Reply from Cut My

Hi James,

Thank you for your wonderful feedback! We're delighted to hear that the wood for your radiator shelves arrived in the exact sizes and widths you needed. It’s fantastic to know that we met your expectations, and we truly appreciate your trust in us for such a bespoke service. We look forward to assisting you again when you're ready for more wood cutting projects.

Kind regards,
Cut My

Rated 5 out of 5 stars

Positive experience

We had scratches on our first order Abigail Rex was amazing sorting a replacement. An asset to the company.
Love my sideboard topper thank you

17 June 2026
Cut My logo

Reply from Cut My

Hi Eileen,

What a lovely review to receive! We’re thrilled to hear that Abigail was able to assist you effectively and arrange a replacement for your sideboard topper. Your satisfaction means the world to us, and we’re glad you love the final product.

Kind regards,
Cut My

Rated 5 out of 5 stars

Amazing service

Amazing service. Cut exactly as requested & delivery was quick. I will definitely use them again.

16 June 2026
Cut My logo

Reply from Cut My

Hi Tessa,

What a lovely review to receive! We're thrilled that you found our service amazing and that everything was tailored just as you requested. Quick delivery is something we strive for, so it's fantastic to hear it made a difference for you. We look forward to serving you again in the future!

Kind regards,
Cut My

Rated 5 out of 5 stars

Good quality.

Item arrived on time. It was exactly as described and good quality.

16 June 2026
Cut My logo

Reply from Cut My

Hi Malcolm,

We're so pleased to hear that your item arrived on time and met your expectations in both quality and description. Your satisfaction is incredibly important to us, and we truly appreciate your positive feedback.

Kind regards,
Cut My

Rated 5 out of 5 stars

Great service and very prompt to


Great service and very prompt to

4 June 2026
Cut My logo

Reply from Cut My

Hi Paul,

Thanks for sharing your experience with us! We're delighted to hear that you found our service prompt and satisfactory. Your feedback really encourages our team to keep delivering the best.

Kind regards,
Cut My

Rated 5 out of 5 stars

My perspex arrived on time

My perspex arrived on time, was well packed and the exact size.

16 June 2026
Cut My logo

Reply from Cut My

Hi John,

We’re thrilled to hear that your perspex arrived on time and was perfectly packaged to your specifications. It’s always our aim to provide accurate and timely service, so your feedback really brightens our day.

Thank you for choosing us!

Kind regards,
Cut My

Rated 5 out of 5 stars

Great experience

Fast delivery
Well packaged
Accurate cuts
Job done!

16 June 2026
Cut My logo

Reply from Cut My

Hi Andrew,

We're delighted to hear that you had a great experience with us, and it's wonderful to know that your order arrived quickly and well packaged. Thank you for recognising the accuracy of our cuts—your satisfaction is our priority!

Kind regards,
Cut My

Rated 5 out of 5 stars

Just what we wanted

Finding what we wanted and ordering was very straightforward. Delivery was fast, and our order was very well wrapped. Sizes were perfect, and
wood exactly what we wanted. Our first order from this company, and everything was perfect. Thank you.

16 June 2026
Cut My logo

Reply from Cut My

Hi Janet,

It's wonderful to hear that your experience with us was so positive! We’re delighted you found it straightforward to place your order and that the delivery was prompt. Knowing that the sizes and quality of the wood matched your expectations makes our day, and we truly appreciate your kind words about our wrapping as well. Thank you for choosing us for your first order; we hope to serve you again in the future!

Kind regards,
Cut My

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