Any time I call Angie she is always professional and courteous Angie keeps me updated with everything that is happening. Tim Bloodgood is a top notch mechanic and a wealth of knowledge, You can call... See more
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The Lynchburg VA group are great to work with, Angie is very friendly, helpful and efficient. Tim Bloodgood is an excellent field service technician that has always been able to get our equipment back... See more
Company replied
We have purchased several trucks from Custom Truck One Source and their sales and service teams have always been very helpful and responsive. We would highly recommend them for your next truck purcha... See more
Company replied
The truck is great and the buying experience was easy. My certificate of origin was lost and I had to use my original 30 day tags even though they were five months expired before I finally received my... See more
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Company details
Written by the company
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Contact info
12660 E LYNCHBURG SALEM TURNPIKE, 24551, FOREST, VA, United States
- 877-516-1195
4.6
Excellent
24 reviews
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Great service
Any time I call Angie she is always professional and courteous Angie keeps me updated with everything that is happening. Tim Bloodgood is a top notch mechanic and a wealth of knowledge, You can call Tim and explain what you have going on and he will talk you through the issue and if you can not figure it out he will be my than happy to come out and solve the issue. Tim is a very good communicator and a very nice guy.
14 July 2025
Unprompted review
Reply from Custom Truck One Source - LYNCHBURG
We appreciate you taking the time to share your positive experience. We're so glad that you found our team to be professional, courteous, and knowledgeable. It's great to hear that their communication and expertise were helpful to you.
Your guys are great easy to get and…
Your guys are great easy to get and fast response, 1st class
5 March 2025
Reply from Custom Truck One Source - LYNCHBURG
We're happy to hear that you had a great experience with our fast response times. Thank you for your positive feedback!
Working with Wayne Kenny and Gary Weiss…
Working with Wayne Kenny and Gary Weiss has been an incredible experience! They have been very responsive and helpful. We will be buying again.
4 March 2025
Reply from Custom Truck One Source - LYNCHBURG
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the responsiveness and helpfulness you received, and we look forward to assisting you again.
The Lynchburg VA group are great to…
The Lynchburg VA group are great to work with, Angie is very friendly, helpful and efficient. Tim Bloodgood is an excellent field service technician that has always been able to get our equipment back up and running quickly.
10 February 2025
Unprompted review
Reply from Custom Truck One Source - LYNCHBURG
Lane, thanks for the feedback! I'm thrilled you had a positive experience working with us and look forward to continuing our partnership. Reach out if you need anything.
JC
Bob Dray & his Team - Far Exceeds Expectations!
Bob Dray and his team are organized and always go "the extra mile" for Xylem/Kendall.
18 November 2024
Reply from Custom Truck One Source - LYNCHBURG
Hi John, Thank you so much for the 5-star rating! We're thrilled to hear that you had a positive experience with Custom Truck. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support!
Very good help to get what we need also…
Very good help to get what we need also very good customer service & support
15 November 2024
Reply from Custom Truck One Source - LYNCHBURG
Hi Jorge, thank you for taking the time to review us! We're thrilled to hear about your awesome experience with Custom Truck. Please don't hesitate to reach out if we can help you with anything else!
John Dean was great to work with
John Dean was great to work with! We had quite a few customizations we wanted done to the truck and he took the time to help us through all of that. Very smooth process.
13 September 2024
Reply from Custom Truck One Source - LYNCHBURG
Hi Ryan, thank you for the awesome review! We're so glad you experienced first-hand the level of customer service that we pride ourselves on. Take care and safe travels!
Great Buying Experience
Neil is very good to deal with and help to make the truck meet our needs. One of the best in the business.
Tom assisted at the Lynchburg store and was great to deal with.
23 August 2024
Reply from Custom Truck One Source - LYNCHBURG
Hi Kenny, thanks for taking the time to review us! We're thrilled you experienced the top-notch customer service we strive for daily. Take care and safe travels! We hope to serve you again soon.
Reply from Custom Truck One Source - LYNCHBURG
Ed, thank you for the glowing review! Please let us know if we can assist you with anything else down the road!
Great experience buying a new forestry…
Great experience buying a new forestry bucket truck. Good service and pricing was very good.
8 March 2024
Reply from Custom Truck One Source - LYNCHBURG
Charles, thank you for your feedback! I'm glad it was an easy, convenient sales experience for you. That's what we strive for!
John Dean did an excellent job…
John Dean did an excellent job representing your company. I will gladly recommend him to others.
13 March 2024
Reply from Custom Truck One Source - LYNCHBURG
David, thank you for the great feedback! We're thrilled that you had such a good experience with John. Please do let us know if we can assist you with anything else!
Great service and goes the extra mile
12 January 2024
Reply from Custom Truck One Source - LYNCHBURG
Thank you so much for your kind words, Randy! We are thrilled to hear that you had a great experience with CTOS. Going the extra mile is what we strive for! We appreciate your support and hope to assist you again in the future.
tom did great
4 December 2023
Reply from Custom Truck One Source - LYNCHBURG
I'm so glad you were able to receive help from Tom at the Forest location. Don't hesitate to reach out if you need anything.
-JC
John Dean is the best
John Dean is the best, no salesman BS, just straight talk, and Custom builds great trucks. There's a big reason that this is the fourth truck we have bought from them!
28 November 2023
Reply from Custom Truck One Source - LYNCHBURG
Cuinn, thank you for the recommendation! It means the world to us. If you ever need anything, let us know!
Fair
The truck is great and the buying experience was easy. My certificate of origin was lost and I had to use my original 30 day tags even though they were five months expired before I finally received my new certificate of origin.
29 April 2022
Reply from Custom Truck One Source - LYNCHBURG
Jeff, thank you for the feedback! I'm so sorry there were issues with the certificate. I'd like to learn more about what happened so we can look into it and address it. Please email info@customtruck.com with additional details.
Thanks,
JC
I have bought many trucks from custom truck one source .Every truck was an exceptional valued investment.
I have bought many trucks from
13 June 2022
Reply from Custom Truck One Source - LYNCHBURG
Daniel, thanks for the 5 stars! Thank you for being a loyal customer! Don't hesitate to reach out if you need anything.
-JC
My experience was great salesman was…
My experience was great salesman was very Knowledgeable and helpful.
5 May 2022
Reply from Custom Truck One Source - LYNCHBURG
Luke, thank you so much for the kind words! We appreciate you taking the time to give us your feedback. If you ever need anything, let us know!
-JC
Great to work with very responsive.
6 January 2022
Reply from Custom Truck One Source - LYNCHBURG
Jason, thank you so much for the kind words! We appreciate you taking the time to give us your feedback and, of course, your business.
-JC
We have purchased several trucks from…
We have purchased several trucks from Custom Truck One Source and their sales and service teams have always been very helpful and responsive. We would highly recommend them for your next truck purchase.
19 November 2021
Reply from Custom Truck One Source - LYNCHBURG
Stephen, thank you so much for the recommendation! We appreciate the kind words and 5 stars!
-JC
Since I am in Virginia and the truck…
Since I am in Virginia and the truck was in New Jersey, it would have been beneficial to Custom Truck One Source staff to have arranged for the truck to be brought to Virginia. However, unless I paid for the transportation, it wasn't going to happen. I really liked the truck but it was going to be to much hassle for me to go get it. I've bought trucks from Alabama, Georgia and North Carolina in the past. Each time the truck was brought to Virginia.
28 September 2021
Reply from Custom Truck One Source - LYNCHBURG
Hi, Bill. I'd like to learn more about your experience. Please email info@customtruck.com with more details so we can look into the situation and address it. Thanks for taking the time to give us your feedback.
-JC
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