Custom Sock Shop Reviews 432

TrustScore 3 out of 5

3.0

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Rated 3 out of 5 stars

Your customer service is AMAZING.....Everyone on the phone helping me with the order was absolutely phenomenal, couldn't be happier. We loved the sock when we received it, it was exactly as described... See more

Rated 5 out of 5 stars

Absolutely fantastic vendor! Our company wanted custom design socks for an upcoming corporate event. The process was simple, I chose my sock and then uploaded my design.Within one business day, Van... See more

Rated 5 out of 5 stars

Ordered Socks and they are beautifully crafted! We had an issue with receiving the socks with the wrong name applied to the design. However, our issue was addressed the same day and a new order was... See more

Rated 1 out of 5 stars

Terrible company! Products arrived several days later than promised (thus missing the holiday for which I planned to give them as gifts). Even worse was the shockingly low quality of the socks--they w... See more

Company replied

Company details

  1. Activewear Store
  2. Clothing Store
  3. Dance Store

Information provided by various external sources

We are your number one source for all things socks.


Contact info

3.0

Average

TrustScore 3 out of 5

432 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We'll Buy from Custom Sock Shop Again

Amazing and helpful folks! They made some custom socks for our school and were prompt with their communication and completion of the job. The quality of the socks is excellent. Support this business.

7 August 2019
Unprompted review
Rated 5 out of 5 stars

Fabulous Company

Custom Sock Shop was responsive and easy to work with. The finished product was even better than I anticipated, and the price was reasonable. I am thoroughly impressed with this company.

6 August 2019
Unprompted review
Rated 5 out of 5 stars

PLEASE READ!

PLEASE READ! I have used Custom Sock Shop for a couple different orders. First order didn’t know anything about them and experience was great. I ordered the second order but I missed the art approval email and when i reached out, they 2nd day air so I could i have on time. When they arrived, the sock didn’t fit the same as first order(different color) so i called to let them know and they said sometimes thread reacts to different dies differently. They said they just wanted me happy and printed and shipped me a whole new order in a different color for free. Please have confidence in this company, they will always work with you! Best customer service ever!

25 July 2019
Unprompted review
Rated 5 out of 5 stars

Fast Delivery and Sweet Socks!

I ordered these socks last-minute, but they were delivered very quickly. The quality was great, and I love how they looked. I washed them after wearing them and had to head out of town immediately so I haven't inspected them since, but they did look pretty much the same after the first wash at first glance. I'm satisfied.

15 July 2019
Unprompted review
Rated 1 out of 5 stars

Please change

I can’t make my own socks easily and it doesn’t give me a selection to see the price for socks
And I can’t choose my type of socks

14 July 2019
Unprompted review
Custom Sock Shop logo

Reply from Custom Sock Shop

Hello Mikey,

Thank you for your feedback. So our designer has limitations, it is not setup for intricate designs. You can always email us your ideas and we can provide you with a virtual mock up. As for pricing and type of sock, that is listed on each and every product page so not sure what exactly you are looking for.

Rated 5 out of 5 stars

Best quality sock with the lowest minimum quantity

I found Custom Sock Shop after many hours of researching manufacturers online for my sock fundraiser. I chose them based on having the best quality thickness for crew socks, lowest cost of $8 per pair after shipping, and lowest minimum quantity of 15. On my first batch I had a lot of questions, they were very easy to communicate by phone and email. I sold out of my first batch of 15 sold at $15, and started getting requests for more. On my second batch I added more designs and sizes. Purchasing a larger quantity dropped my sock costs by $2 each giving me a larger return for my fundraiser. I highly recommend Custom Sock Shop! On a side note, my socks designs are all LGBTQ themed and one included the word “badass”, Custom never gave me any judgment on my designs. They are very friendly and professional.

25 June 2019
Unprompted review

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