Customizationtrend Reviews 

83
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Ordered in October. It's past Christmas I wanted to get a head start on some gifts. Never got an update about my order. Kept saying that is was pushed a head in the queue. That it will be... See more

Rated 5 out of 5 stars

I had ordered two shirts, and one came in the wrong size and was missing some of the picture. I contacted Customization Trend people and they sent the replacement within three weeks of the error. They... See more

Rated 4 out of 5 stars

I ordered “girls trip” t-shirts for my two friends and I to wear on our annual girls’ trip. The picture on the shirt had three ladies across, each with their name under a suitcase that they were pus... See more

Rated 5 out of 5 stars

It is absolutely perfect! All chioces were done correctly and shipped fast considering all merchandise is made just for you! I was also emailed to let me know when my items were shipped and delivered.... See more

Company replied

Company details

  1. Women's Clothing Store

Written by the company

Thank you for choosing Customizationtrend. Stay connected with our design team at: Nj Customization LLC Address: 3812 Boardwalk, Wildwood, NJ 08260, United States Email: Support@customizationtrend.com


Contact info

3.5

Average

TrustScore 3.5 out of 5

83 reviews

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3.5

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Rated 5 out of 5 stars

Product is exactly as advertised with…

Product is exactly as advertised with beautiful detail.
Delivery was quick and easy.
Excellent Xmas presents - unique!

29 September 2021
Unprompted review
Customizationtrend logo

Reply from Customizationtrend

Dear Amanda,
We're glad to hear that you loved our product. Your feedback is the most meaningful gift for our every working-hard day's effort to provide better products and service to our beloved customers, like you. We do hope that we will have more chances to serve you in the near future.

Thank you again for believing and choosing us.

Rated 5 out of 5 stars

I got the customised coffee mug for a…

I got the customised coffee mug for a friend’s birthday and she loved it!! The customised animation of us two at the front and the slogan on the back of the mug pretty much summed up our relationship perfectly. You guys did such a good job, Thankyou!! Xxx

27 September 2021
Unprompted review
Customizationtrend logo

Reply from Customizationtrend

Dear Jenna,
We're glad to hear that you loved our product. Your feedback is the most meaningful gift for our every working-hard day's effort to provide better products and service to our beloved customers, like you. We do hope that we will have more chances to serve you in the near future.

Thank you again for believing and choosing us.

Rated 3 out of 5 stars

The canvas was very beautiful and the…

The canvas was very beautiful and the picture came out very nice, but they messed up the names and date, hoping I can get a exchange

25 September 2021
Unprompted review
Customizationtrend logo

Reply from Customizationtrend

Dear Susanna,
We can solve any of your problem
Please contact us via support@customizationtrend.com

Rated 5 out of 5 stars

Quality Bulk Order

I am very satisfied with my order and would not hesitate to order additional items. I placed two bulk orders of wine tumblers and have no complaints regarding the quality of the print, the cup itself or the delivery timeframe. Customer service was also easily accessible and responded promptly to questions pertaining to customizing an item submitted over the weekend.

25 September 2021
Unprompted review
Customizationtrend logo

Reply from Customizationtrend

Dear Genea,

We're glad to hear that you loved our product. Your feedback is the most meaningful gift for our every working-hard day's effort to provide better products and service to our beloved customers, like you. We do hope that we will have more chances to serve you in the near future.

Thank you again for believing and choosing us.

Rated 5 out of 5 stars

Order was spot on

Order was spot on, shipped quickly, arrived in great shape

24 September 2021
Unprompted review
Customizationtrend logo

Reply from Customizationtrend

Dear ER,
We're glad to hear that you loved our product. Your feedback is the most meaningful gift for our every working-hard day's effort to provide better products and service to our beloved customers, like you. We do hope that we will have more chances to serve you in the near future.

Thank you again for believing and choosing us.

Rated 5 out of 5 stars

It is absolutely perfect

It is absolutely perfect! All chioces were done correctly and shipped fast considering all merchandise is made just for you! I was also emailed to let me know when my items were shipped and delivered. I will be ordering another cup today!

24 September 2021
Unprompted review
Customizationtrend logo

Reply from Customizationtrend

Dear Beth,

We're glad to hear that you loved our product. Your feedback is the most meaningful gift for our every working-hard day's effort to provide better products and service to our beloved customers, like you. We do hope that we will have more chances to serve you in the near future.

Thank you again for believing and choosing us.

Rated 5 out of 5 stars

Girls Weekend

Very easy website to order from with fast delivery.

23 September 2021
Customizationtrend logo

Reply from Customizationtrend

Dear Mindy,

We're glad to hear that you loved our product. Your feedback is the most meaningful gift for our every working-hard day's effort to provide better products and service to our beloved customers, like you. We do hope that we will have more chances to serve you in the near future.

Thank you again for believing and choosing us.

Rated 1 out of 5 stars

I am disappointed with my order as I…

I am disappointed with my order as I did not get what I ordered
The saying on the back is not what I paid for
I sent a message over a week ago and have not heard back

16 September 2021
Unprompted review
Customizationtrend logo

Reply from Customizationtrend

Hello Kristina,

We're very sorry to hear about this issue.
But we sent you a message over a week but you didn't answer.
Please check your email kristina*****@gmail.com or contact with us via support@customizationtrend.com
In order for us to have a closer look at the matter, please provide a picture of the shipping labels and some pictures of the item you received. Clear and detailed pictures would be greatly appreciated.

Rated 2 out of 5 stars

I was disappointed with the appearance…

I was disappointed with the appearance of the product! It was not what I had ordered! I had previously received this personalized product as a gift and loved it so much that I ordered the same for a friend. On delivery the images & print were about 2/3’s the size & were situated on the upper 3rd of the tumbler & out of proportion! Had this not been a gift for a special day I would have returned it, Instead I had a friend apply additional stickers & lettering to make it look proportional as I would have been embarrassed to give it as a gift without this addition. I will not be purchasing any further products from Customizationtrend

15 September 2021
Unprompted review
Customizationtrend logo

Reply from Customizationtrend

Hi Angie,
Can you to send us an email for replacement, We can solve any of your problem
Please contact us via support@customizationtrend.com

Rated 2 out of 5 stars

Not as advertised

Not as advertised. The picture is smaller and pixelated. I was expecting better for the price$$$. The cup itself doesn’t look the best quality either.

2 September 2021
Unprompted review
Customizationtrend logo

Reply from Customizationtrend

Hi Jess,
Can you to send us an email for replacement, We can solve any of your problem
Please contact us via support@customizationtrend.com

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