Custom Crep City UK Reviews 

31
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

The same issue happened to me . I order a custom sneaker with a 5 percent discount in April 21, 2023. This seller also sent me a wrong size . I paid international $97.80 for shipment from US to... See more

Rated 1 out of 5 stars

2 months later you receive trainers that look like they have been painted by a child. See something that’s too good to be true. It probably is. Absolute waste of money. Good communication from the com... See more

Company replied

Rated 5 out of 5 stars

Sent a picture of the trainers I wanted got back the SMARTEST pair of trainers I’ve had so smart I don’t want to wear them lol good customer service and had them in 3 weeks we’ll definitely be using t... See more

Rated 1 out of 5 stars

Avoid like the plague... seem nice enough at first wait 2 month for trainers that are comming away at the seems then get accused of doing it ur self for a refund 😂 i also could have hand painted them... See more

Company replied

Company details

  1. Streetwear Store

Information provided by various external sources

Custom Crep City UK is a custom hand painted trainers company. Each trainer is carefully hand painted and sold online. We offer workshops to youth organisations and corporate offices giving them the opportunity to customise their very own trainers.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

31 reviews

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2.3

All reviews

(31)

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Rated 1 out of 5 stars

Buyer beware of this seller. Creps_Customs_

The same issue happened to me . I order a custom sneaker with a 5 percent discount in April 21, 2023. This seller also sent me a wrong size . I paid international $97.80 for shipment from US to Tilbury UK . The seller never went to pickup my shipment from the local postal service. Neither did he compensate me for shipment payment or refund me my money. Will not buy from him again. He is running a Bad Business.

24 June 2023
Unprompted review
Rated 1 out of 5 stars

I order a sneakers in november 2022

I order a sneakers in november 2022, they send me the wrong size, i pay to ship them back to have te good size and they never send me back my good size sneaker and we are on March now 2023
Just a liar

24 November 2022
Unprompted review
Rated 5 out of 5 stars

Sent a picture of the trainers I wanted

Sent a picture of the trainers I wanted got back the SMARTEST pair of trainers I’ve had so smart I don’t want to wear them lol good customer service and had them in 3 weeks we’ll definitely be using these again.just seen my trainers on the Crep city site thay we’re that SMART DEFINITELY RECOMMEND 👍🏻

31 October 2021
Unprompted review
Rated 5 out of 5 stars

Well everything was smooth from the…

Well everything was smooth from the beginning ,the design team were great with the custom of my Yeezy ,the result spectacular . I will definitely do another pair with them in a heartbeat. Thank you for your help and advice for this project.

27 September 2021
Unprompted review
Rated 5 out of 5 stars

Love my custom trainers - thank you!

Custom Crep City were fantastic from start to finish. They communicated with me until the design was perfect and the shoes arrived looking fantastic. I'm really pleased with the result and would highly recommend them to anyone!

12 July 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Ordered a pair of shoes for my little sister for Christmas, I was actually expecting them arrive towards the end of December the earliest but they were sent super quickly and arrived with plenty of time! The staff were prompt with communication, suggesting different ideas for the design. Would definitely recommend, very professional service :).

14 December 2020
Unprompted review
Rated 5 out of 5 stars

Shoes are amazing

Shoes are amazing. Better than expected, and my expectations were high!

They use real airforce ones and their customer service is one of the best I’ve experienced in retail.

Worth every penny in my opinion.

Cheers guys

26 May 2020
Unprompted review
Rated 5 out of 5 stars

Spider-Man airforce

I ordered on April the 4th and my trainers were here before the end of April. Contacted via Instagram and ordered via website. They listened to everything I wanted and asked me before they did anything to check it was what I wanted. The customer service via Instagram was incredible. They always kept me up to date. The trainers arrived well boxed and in good condition. The quality of the work was fantastic and would highly recommend. Amy

1 May 2020
Unprompted review
Rated 5 out of 5 stars

Amazing!!

Really happy with my trainers. The design came out exactly as I wanted them and when my trainers were sent out by delivery, they arrived the next day which was really good! Highly recommend.

21 April 2020
Unprompted review
Rated 5 out of 5 stars

Amazing custom trainers!

I couldn’t have had better customer service from Customcrepcity. There is a massive range of designs to choose from, and everything on the website was really easy to understand.

On receiving my custom trainers, I was extremely happy with the quality and care of the product. I was even surprised to see I’d received a couple of extra pair of laces - extra care for the customers!
Everyone I have communicated with has been approachable, and very kind.

I will definitely be ordering from customcrepcity again, and cannot recommend them enough if you want a pair of custom trainers made with detail.

21 April 2020
Unprompted review
Rated 5 out of 5 stars

Loved my shoes

Loved my shoes, great communication- shoes came through earlier than I thought considering the global circumstances, 100% recommend :)

21 April 2020
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague..

Avoid like the plague... seem nice enough at first wait 2 month for trainers that are comming away at the seems then get accused of doing it ur self for a refund 😂 i also could have hand painted them my self... get fobbed of left right and centre... thankfully paypal got me my money back 160 quid for fake nikes with messed up design i was absolutely gutted when they arrived and i opened the box never again... to good to be true.. no stars from me.. buy at ur own risk because they also accept no responsibility EDIT ** more lies of custom crem below.. they clearly dont take piks of the shoes before they send them or theyd see the pattern was all wrong and still accusing me of damaging trainers ... laughable no agreement was made kept saying theyd send returns label never did then said they wouldnt take shoes back because i broke them... lies lies lies avoid

3 March 2020
Unprompted review
Custom Crep City UK logo

Reply from Custom Crep City UK

Hi Joanne, we're sorry that you were not satisfied with your experience. All of our trainers are bought directly from Nike so we can guarantee that they are not fakes, we have made you aware of this already. Photos of all of our shoes are taken beforehand and they were not damaged as we explained to you. We did come to an agreement with you and accepted responsibility as the shoes were not how you wanted them but you kept changing your mind so please do not leave false reviews. Thank you for the feedback which we will review to ensure that this does not happen again.

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