Positioned and sized all the photos on the template how I wanted them before I sent it. When cushion arrived, the person who the cushion was for was chopped off as was a part of the central main pictu... See more
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After placing and Paying for my order I have had NO response to several of my messages!!! I've asked repeatedly about my order as its a Christmas present. You don't give any information at all ,... See more
Company replied
Excellent service from start to finish. Website easy to use and upload photos to. Delivery time is brilliant. Cushion is perfect. Ordered for a friend's birthday. She's gonna love it. Highly recomme... See more
Company replied
Everything was perfect when the order arrived, always use this company reasonable prices too ,thankyou
Company details
Written by the company
An online retailer specializing in selling personalized photo cushions.
Contact info
United Kingdom
- cushionpop.com
Family cushion
Everything was perfect when the order arrived, always use this company reasonable prices too ,thankyou
20 August 2024
Poor customer service…
Positioned and sized all the photos on the template how I wanted them before I sent it. When cushion arrived, the person who the cushion was for was chopped off as was a part of the central main picture where a birthday cake was chopped off which was an important part of that photo. Contacted customer services by email twice but never had a reply back about my queries. Very disappointed.
2 August 2024
Great service very happy with the…
Great service very happy with the cushion I recieved so ordered another
15 February 2024
It was just a cushion cover
It was just a cushion cover. Was expecting a finished cushion. Had to go and buy a separate cushion to make it usable.
6 February 2024
Order didn’t arrive
I ordered it the first of December and sent emails on the 22nd and 24th and 28th and a few more after to see what was happening with it and no reply until mid January I emailed saying I want a refund and only then I got a reply to get it back.
7 December 2023
Bad quality material
Obviously the pictures were fine but the quality of the cushion was terrible.
4 December 2023
Never received good and was never…
Never received good and was never issued a refund as no body got back to me
3 November 2023
The pictures came out terribly
The pictures came out terribly
Ask for a compensation but no avail
11 September 2023
order never arrived
I ordered a cushion over 3 months ago and my order never arrived. I never got any refunds and I never got any updates. I don’t know what has happened to my package.
5 June 2023
Great present …
We had the cushion cover made with family photos for my mother in law who’s in a nursing home, she loves it and the photos are very clear,
Quick service & delivery.
12 April 2023
Photo was blurred
5 April 2023
Quality was not good
14 December 2022
Good quality
14 December 2022
Really good product and delivery time…
Really good product and delivery time was quick
13 October 2022
Ordered a cushion for Xmas paid extra…
Ordered a cushion for Xmas paid extra £12.99 for guarantee delivery for Saturday 24th of December it never came emailed a number of times with no response poor customer service getting my bank to look into this site as I feel it's a fake site
28 December 2022
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