Very disappointing experience and lack of professionalism
I had a very disappointing experience with this estate agent. They consistently displayed a lack of professionalism and respect for my time. Appointments were frequently rescheduled or canceled at the last minute without proper notice, and communication was poor throughout the entire process. My concerns were not taken seriously, making the experience frustrating and unproductive. I would not recommend their services to anyone seeking a reliable and efficient estate agent.
Reply from Curtis Sloane
Dear Mr. Afeef,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointing experience. We strive to provide excellent service, and it’s clear that we fell short in your case. Please accept our sincerest apologies for the rescheduling and communication issues you encountered.
We take your concerns very seriously, and we'd like to understand more about what went wrong. If you’re open to it, we would appreciate the opportunity to discuss this further and address the situation to your satisfaction.
Please feel free to reach out to us directly at maria@curtis-sloane.com. We value your feedback, and we’re committed to improving the quality of our service.
Thank you again for your feedback, and we hope we can make things right.