Current. Reviews 

186
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional quality of the merchandise, noting how innovative and visually striking the items are upon arrival. Furthermore, shoppers are deeply impressed by the remarkably prompt delivery service, which ensures packages arrive safely and ahead of schedule. Many individuals mention purchasing these distinctive goods as thoughtful presents for special occasions, bringing immense joy to the recipients. However, some customers also noted occasional issues like delivery hiccups, unanswered support emails, or minor product imperfections upon opening. A few buyers experienced frustration when packages faced shipping delays or arrived with minor defects that required attention.

What people talk about most

Product

Customers had positive experiences with product, expressing immense delight over the gorgeous designs, unique... See more

Quality

Customers consistently note positive experiences with quality, praising the stunning design, beautiful... See more

Delivery service

Clients share satisfaction on delivery service, noting that goods arrive very promptly, often within... See more

Order

Users describe positive interactions with order, highlighting that the process is easy and straightforward.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a clock for my dad for Christmas and got an email well in time for me to cancel and buy something else if I wished to say that the order would be delayed, I knew my dad would be obsessed wit... See more

Company replied

Rated 5 out of 5 stars

Such a lovely connection to nature and just a quick glance on both the lunar and tidal clocks provides so much detailed information. Prompt next day delivery and the company is so responsive to email... See more

Company replied

Rated 5 out of 5 stars

I bought the Errigal glasses as a gift and they are absolutely stunning. I couldn't wait to give them. The box they come in is unique and beautiful. I damaged the button on the box through my own... See more

Company replied

Rated 5 out of 5 stars

Absolutely love their clocks (me and multiple family members have them). I also got a set of their gorgeous glasses for a Christmas gift and their customer service was fantastic after I immediately br... See more

Company replied


Company details

  1. Home Goods Store

Written by the company

The tide at a glance. Derived from a love for the sea and passion for design. Current Clocks began with a simple idea – to make planning swims and trips to the sea that little bit easier. Current Clocks are designed to indicate the level of the local tide at a glance.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

186 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(186)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered as a last minute Christmas…

Ordered as a last minute Christmas present for my husband. Clock arrived very quickly and well packaged. Haven’t set it up yet but already had an email offering help.

19 December 2024
Current. logo

Reply from Current.

Thanks a million Wendy! 🌊

Rated 5 out of 5 stars

A fantastic experience

A fantastic experience. Order was placed and delivery was made the next day. I was very impressed with the efficienty of the order despatched & delivered. Highly recommend to everybody. Well done to all involved.

18 December 2024
Current. logo

Reply from Current.

Thanks a million for the kind words Martina 💙

Rated 5 out of 5 stars

Nice products

Nice products. Quick and easy to use website and shipped quickly.

25 November 2024
Current. logo

Reply from Current.

Thanks for the review Gavin!! 🌊💙

Rated 5 out of 5 stars

Great gift

Great Quality, arrived in perfect condition, very quickly

19 November 2024
Current. logo

Reply from Current.

Thanks Orla! 🌊💙

Rated 4 out of 5 stars

I recently purchased a clock from…

I recently purchased a clock from Current and have mostly been pleased with the experience. The design and functionality are excellent, and the clock is beautifully crafted with a wooden surround and vibrant colors. Customer service was responsive and the packaging was secure. However, I did experience a delay in delivery beyond the stated 1-2 working days, which was a bit disappointing. Additionally, I couldn't locate the full moon time for Portmarnock on the suggested website. Overall, it's a charming addition to our kitchen and much appreciated by my family. I'll look forward to seeing more swimming spots too. 4 stars for Current!

24 October 2024
Unprompted review
Current. logo

Reply from Current.

Thanks Deepesh 🌊💙

Rated 1 out of 5 stars

No pay, no way

After visiting the Current.ie website, I liked what I saw. I chose my item and went to check-out. No PayPal option. I emailed them three times with my phone number and email, requesting a possible payment over the phone. No reply, no acknowledgement. No Sale. Went to the amazing Sligo site tideclockshop.com and had my purchase in two minutes. Shame on Current, total lack of customer service = loss of sales.

15 November 2024
Unprompted review
Current. logo

Reply from Current.

Hi Maureen,

Thanks for your feedback. We aim to respond to all customer inquiries within 24 hours, Monday to Friday. We see your emails sent on Friday and Monday morning, and we responded the Monday.

As mentioned in our email to you our website supports all cards (visa, mastercard etc.), Apple Pay & Google Pay. Payment over the phone is not a secure payment method, therefore we will never ask someone to pay over the phone.

If you have any further feedback or questions, feel free to reach out.

Current Team 🌊

Rated 2 out of 5 stars

Delivery

This clock was a gift for my sister. I had given clear instructions to ring her number for delivery. She was waiting for the delivery all afternoon after I got the email. No sign of it. I wasn’t given a delivery confirmed email, so I presumed it had not been delivered. It had been delivered, to a hair dressers downstairs from her address. I wasn’t sent an email saying this. It could have easily not made it to my sister. She went looking around downstairs to see if it has been delivered to the SuperValu, which was also downstairs from her address and the hairdressers. I didn’t feel this was good enough when I had paid a good amount for delivery.

21 October 2024
Current. logo

Reply from Current.

Thank you for sharing your experience with us, and we sincerely apologise for any frustration caused during your sister's delivery. I understand that you specifically requested a direct call for delivery, and it’s disappointing to hear that these instructions were not followed as expected.

We will be addressing this issue with our courier partner to ensure that communication is improved 🌊💙

Rated 4 out of 5 stars

Love this tide clock

Love this tide clock. I live very close to Devils Point and swim there almost daily. I just wish there was a bit more detail on the clock face, maybe the red and white of the lighthouse, to break up the colour, apart from that, it’s perfect for me

14 October 2024
Current. logo

Reply from Current.

Thanks for the kind words Suzan, we'll take the feedback on board! 🌊💙

Rated 5 out of 5 stars

Speed of response and product as…

Speed of response and product as expected and very well packaged.
Couldn’t find full moon time though for Portmarnock on suggested web site!!??

20 August 2024
Current. logo

Reply from Current.

Thanks for the review Tilda! 💙 The moon phase is globally consistent so nights there is a full moon are best!

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