CurrencyFair Reviews 11,767

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,547 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the payment process as smooth, quick, and efficient, often highlighting same-day transfers and excellent exchange rates. Many people appreciate the user-friendly experience, finding the service reliable and straightforward for international money transfers, with some noting significant savings compared to traditional banking. However, some customers experienced issues with transfer times taking longer than expected or incurring higher costs than anticipated. A few other people also felt that the website's functionality had declined, mentioning difficulties with holding money for better rates or confusion regarding recipient details and fees.

What people talk about most

Payment

Customers consistently express satisfaction with the payment process, highlighting its ease and efficiency.... See more

Service

People report positive experiences with service. Customers consistently praise the fast, efficient, and... See more

User experience

Customers generally report positive experiences with the user experience. Many find the platform easy to use,... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the excellent and competitive... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently praise the very competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went smoothly, from opening the account to completing the transaction itself. The GBP-to-EUR transfer to a SEPA bank account arrived the same day within just a few hours. The exchange rate... See more

Company replied

Rated 5 out of 5 stars

I phoned to sort out an issue that turned out to be technology-based and didn't have a clue how to put into practice the solution the CF person suggested. She took the time to explain to me just what... See more

Company replied

Rated 5 out of 5 stars

Reasonably quick exhange and transfer (couple days), which is an inprovement from the last time what I have used CurrencyFair (which has taken over a week. Note the other similar services such as W... See more

Company replied

Rated 5 out of 5 stars

It’s just so straight forward. The only thing I would suggest is that your personal reference number should automatically be included in each transaction after you have logged in. I find I have to kee... See more

Company replied


Company details

  1. Currency Exchange Service
  2. Money Transfer Service

About CurrencyFair

Written by the company

Fast, secure international money transfers

Send money overseas at better exchange rates, with no hidden fees.

Check our rates

Transfer money overseas
Avoid steep FX markups and hefty international banking fees when transferring your savings abroad.

Access same-day transfers on major currencies to over 150 countries from any device, at any time. As we have local bank accounts across the globe, most international transfers on our platform are treated as domestic transfers, saving you time and money.

Low cost, secure transfers
On average, CurrencyFair only adds 0.53% to the mid-market currency exchange rate, whereas traditional banks can add markups of between 3% and 6%.

Our competitive exchange rates and low flat-fee of just €3 (or currency equivalent) means more money in your pocket when sending and receiving money transfers. In fact, we’re up to eight times cheaper than the banks.

Other ways to save with CurrencyFair:

  • Receive overseas pension - Avoid hidden currency exchange fees when transferring a pension overseas.
  • Buy overseas property - Avoid hefty markups on exchange rates when buying and selling overseas real estate.
  • Receive proceeds from selling shares - Exchange money from the sale of overseas shares at lower-margin FX rates.
  • Pay overseas tax - Save money when paying foreign tax in another currency, wherever you are in the world.

Get started

CurrencyFair - low cost, secure transfers

Written by the company

Save money when you send money with our low-margin FX rates.
Send and receive international money transfers quickly and easily. Exchange to over 20 currencies from one multi-currency account.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I didn’t receive my item takes long time

I didn’t receive my item takes long time

10 May 2026
CurrencyFair logo

Reply from CurrencyFair

Thank you for contacting Currencyfair.

I will ask for a senior member of our support staff to contact you, to discuss your feedback with you.

I am terribly sorry for any inconvenience caused.

All the best,
The CurrencyFair Team

Rated 5 out of 5 stars

Fantastic seamless experience

Fantastic seamless experience

8 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

Very easy to use and quick to transfer…

Very easy to use and quick to transfer money

10 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 1 out of 5 stars

Very poor service

Very poor service. Slow and very difficult to get help. Fax rate changed due to their cancellation. No explanation given. Won't use again. Happens every time.

8 May 2026
CurrencyFair logo

Reply from CurrencyFair

Thank you for contacting Currencyfair.

I will ask for a senior member of our support staff to contact you, to discuss your feedback with you.

I am terribly sorry for any inconvenience caused.

All the best,
The CurrencyFair Team

Rated 5 out of 5 stars

Fast and easy

8 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

Good and reliable service

Good and reliable service

8 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

Easy,quick,transfers

Have used CURRENCYFAIR for years with excellent service and very quick transactions completed.would recommend this company always.

7 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

Excelente service

It is way better and faster than 2-3 year’s ago, wonderful improvement!
Great job

9 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

It was a hassle free experience

It was a hassle free experience. My transfer reached the recipient when expected, so I had no need to worry.

3 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

Seamless, fast and reliable.

As usual, the transaction was simple, fast and reliable, and the fee was among the lowest available.

7 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 2 out of 5 stars

Wise provide more competitive rates.

Wise provide more competitive rates.

The website is confusing to use and every transfer in appears to be automatically converted with no option to prevent the conversion if the rate has changed and is less competitive.

7 May 2026
CurrencyFair logo

Reply from CurrencyFair

Thank you for contacting Currencyfair.

I will ask for a senior member of our support staff to contact you, to discuss your feedback with you.

I am terribly sorry for any inconvenience caused.

All the best,
The CurrencyFair Team

Rated 5 out of 5 stars
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

It was seamless and quickly expedited…

It was seamless and quickly expedited even with additional info requested.

8 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

Great assistance over the phone

Great assistance over the phone

8 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

Ease of overseas purchase

Ease of overseas purchase

8 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

East and quick

East and quick

8 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

Quick

Quick, simple and fast. Everything I need!

8 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

Reasonably quick exhange and transfer…

Reasonably quick exhange and transfer (couple days), which is an inprovement from the last time what I have used CurrencyFair (which has taken over a week.
Note the other similar services such as WISE, compete similar exchange and tranfer transactions winthin minutes (not days).
Decent exhange rate

8 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 5 out of 5 stars

Very easy to use all stages are well…

Very easy to use all stages are well presented even a computer novice can work it out.

Will always recommend to friends and colleagues

8 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

Rated 4 out of 5 stars

I have used CF a number of times before…

I have used CF a number of times before & find process straight forward & hassle free.

6 May 2026
CurrencyFair logo

Reply from CurrencyFair

We truly appreciate your support and are delighted to hear you had a great experience with us. If there’s ever anything more we can help with, please don’t hesitate to reach out.

The Currencyfair team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look