Everything's coming out perfectly fine ! You get all the information and CuroSleep responds to your answers almost immediately. Customers Service is rapidly distinguishing these days - not so with tho... See more
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The cushion, arrived after 2 weeks, packed in a very small package, impossible to get in in there again, if you want to send it back. The material is cheap, the cushion does not fit and it is not made... See more
The pillow was as described and works great. I am using it since one week and my symptoms have already improved (less tingling at night and pain in the morning)
My neck pain has improved significantly sine I started sleeping on the CuroSleep pillow. The only thing I would criticize is the long delivery time as you have to order very far in advance.
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Company details
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CuroSleep entwickelt Schlaflösungen für Menschen, die morgens ohne Nacken- oder Schulterschmerzen aufwachen möchten. Unsere Produkte wurden gemeinsam mit Experten entwickelt und lassen sich risikofrei testen. Wir stehen für klare Kommunikation, echte Unterstützung und Qualität, die man spürt.
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3.3
Average
1K reviews
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Replied to 91% of negative reviews
Typically replies within 1 week
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Reply from CuroSleep
Hallo Andrea, vielen Dank für die Fünf-Sterne-Bewertung! Wir sind dankbar für Ihre Unterstützung und freuen uns sehr, dass Sie mit uns zufrieden sind. Wir freuen uns darauf, Sie bald wieder bedienen zu dürfen!
Great Pillow but not the pillowcase
I ordered two CuroSleep pillows with matching pillowcases. The delivery took about 14 days to reach Germany.
After two weeks of using the CuroSleep pillow, I’m thoroughly satisfied. It offers significantly more spinal support than my previous pillow, and I can feel my posture improving simply by sleeping with it. The foam is neither too hard nor too soft, which is crucial for providing proper support. I once tried sleeping on my rather hard couch, and I have to say that people with hard mattresses might not like it because the spine feels too restrained. On a medium or soft mattress, it feels fantastic.
However, I’m not entirely satisfied with the pillowcase. It’s made of polyester, which I understand is better at maintaining its shape and fitting the pillow’s design. But it feels harder on my skin and makes the pillowcase feel flimsy when putting it on the pillow. Additionally, it’s only machine washable at up to 30°C and not tumble dryer safe, which makes it difficult to incorporate into my regular laundry routine.
It’s also unfortunate that the mesh-like structure of the pillowcase and my beard are causing pilling. I even woke up in the middle of the night feeling a string of the pillowcase that had been pulled by my beard.
Despite these minor drawbacks, I highly recommend the CuroSleep pillow. I’ll continue sleeping with it, but I’ll keep the pillowcase as a cover for the pillow itself and use a regular cotton one that feels much more comfortable against my sensitive skin.
15 December 2025
Unprompted review
Reply from CuroSleep
Hi Gio,
Thank you for the four-star rating! We’re glad you had a positive experience and appreciate your support. We’ll keep working hard to earn that fifth star!
This pillow is amazing no neck pain in…
This pillow is amazing no neck pain in the morning. But the delivery took a bit longer than promised. But at the end I can recommend the pillow. No pain anymore.
10 December 2025
Unprompted review
Reply from CuroSleep
Hallo Lydia,
vielen Dank für die Vier-Sterne-Bewertung! Es freut uns, dass Sie eine positive Erfahrung gemacht haben, und wir schätzen Ihre Unterstützung sehr. Wir werden weiterhin hart daran arbeiten, uns den fünften Stern zu verdienen!
Amazing pillow!
14 November 2025
Unprompted review
Reply from CuroSleep
Hallo Joep, vielen Dank für die Fünf-Sterne-Bewertung! Wir sind dankbar für Ihre Unterstützung und freuen uns sehr, dass Sie mit uns zufrieden sind. Wir freuen uns darauf, Sie bald wieder bedienen zu dürfen!
Too high in position and cheap manufacturing, very bad service
Be aware there is no return policy for this company in Austria, Germany. It's a big scam company and I have not experienced a fight like this to reclaim normal standards, or a normal return; all in one very bitter experience and unhappy, disappointed with product.
I received the wrong colour and a stain on this knot on the bottom side of the pillow, when I wanted to return, chinese bots (very unsatisfying and incompetent AI bots which is not a customer service!) responded in German names the same over all answer and did NOT provide a return address for more than two months. The second pillow I ordered, never arrived and I still had to pay 15% for the second product and I was forced to keep the other one.
Throw your hard earned money elsewhere.
18 June 2025
Unprompted review
Reply from CuroSleep
Hallo,
es tut uns sehr leid zu hören, dass Sie mit Ihrer Erfahrung unzufrieden sind – so sollte das natürlich nicht ablaufen.
Rückgaben sind selbstverständlich möglich und unser Kundensupport besteht aus echten Mitarbeitenden, die Ihnen persönlich weiterhelfen – keine Bots. Dass Sie eine falsche Farbe und ein fehlerhaftes Produkt erhalten haben, entspricht nicht unserem Qualitätsanspruch, und auch der Versand eines zweiten Kissens hätte reibungslos erfolgen müssen.
Bitte senden Sie uns eine kurze Nachricht mit Ihrer Bestellnummer an [support-e-mail], damit wir Ihren Fall priorisiert prüfen und gemeinsam eine Lösung finden können. Wir möchten, dass Sie zufrieden sind.
Mit freundlichen Grüßen
Ihr CuroSleep Team
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