Curology Reviews 1,306

Curology has been such a wonderful company to me for many years. I am happy to have put my trust in them with my skin for so long. Their customer service has always been top notch in whatever you need.

I'm a subscriber. Your main product is amazing my only cobcern is your suncream . Your sunblock is horrible hard to absorb leave white layer also clumby when trying hard to rub dont recommend this product at all hope you guys improve this product. (my review based on one month try)
.its a must product for me

Been using curology for a few months and although I have seen some improvement in my skin, I do not like how the products does not last until your next shipment, its as if they want you to run out so you can order more sooner. Their *large*is not large and their packaging is horrible. I don't know how many times I've had problems getting product out of their pumps.

Jamie was more than helpful and understanding, resolved my issue with no problems and promptly, response was immediate.

DO NOT go with the free trial! They will hit your card for $100 on the 30th day with no refund. It's basically a scam.

I wanted to cancel my 14 yr old daughter's account. At first, when I saw there was no phone number I was alarmed and very skeptical. HOWEVER, Ese and Krista gave me unbelievable good service via text and email. Yes, they actually answered (even on Memorial Day weekend Saturday) AND cancelled for automatic subscription for me! 100% satisfied!

There was some miscommunication regarding my subscription and what I was being charged for. However they made it right and heard out all my concerns. And the product has been working well!

They were super helpful and did it in an efficient manner

Company service experience was great I was about to quit this time but they know how to keep their customers happy and stick with them . Thank you so much they help me out so much better .

Vrinda was awesome an helped me through everything I need and was very nice!

I have been a life-long cyctic acne sufferer. I’ve tried everything from the proactiv line, to benzoyl peroxide washes, to spironolactone. I didn’t think Curology was going to work but I had to get off spironolactone to get pregnant and knew I wanted something topical that was sustainable. The site is very user-friendly, they customize a formula for you and have a couple types of face washes. Their moisturizer is super simple and non-greasy. It took a few months to see results but after 4 months there was a noticeable change - no more big breakouts. After about 9 months, my skin was totally clear and has stayed that way, even through a second pregnancy and postpartum. All of the products are non-drying, not harsh and just effective. Plus they ship you your products like clockwork and it’s very reasonably priced. If you’ve tried it all, I highly recommend!

The agent listened and cared.

Customer service perfect also the products that I ordered were perfect even though there was a change in my product the customer service helped me through all of the process

I've used Curology for 7-8 years now, progressively increasing the tretinoin on my prescription to acclimate my skin. The providers have been helpful and quick to respond.
The subscription model has some serious flaws, however. It's difficult to pause your subscription; rather you have to manually change the shipment date when you remember.
When I became pregnant and asked to pause my shipment for a year since tret is contraindicated, I contact customer service multiple times over 3 months, and received no response. As a result, I received multiple extra charges and bottles that I will not be able to use. I was forced to cancel my subscription along with the $25 fee. I had planned to resume my subscription after my pregnancy but the lack of flexibility makes me reconsider.

Jamie helped me verify my email and was able to switch them, for some reason it wasn’t working; she also messaged me back in a well timed manner!! Thanks so much Jamie!!

Krista was super prompt in her responses, and took care to answer all of my questions in a kind manner. And she fixed a shipping issue for me.

Great customer service worker, they were able to provide me the help i needed and i left a happy customer.

Mariana’s Customer Services were excellent helpful and quick! Truly appreciate it!

Service was fast and the person I spoke to was nice.