Curiosgifts Reviews 

249
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 21 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast and prompt delivery, often noting how quickly their orders arrived. Many people were delighted with their purchases, describing the items as brilliant and perfect gifts, highlighting their satisfaction with the products received. Reviewers consistently appreciate the careful and secure packaging, ensuring products arrive in excellent condition. The overall service is frequently highlighted as excellent, making the shopping experience hassle-free for consumers. Consumers often mention being pleased with the ordering process and the smooth, efficient experience provided.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting prompt and super-fast... See more

Product

Customers had positive experiences with products, frequently praising them as great items and beautiful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hassle free shopping, super quick delivery. I mainly buy Michel design works foaming hand wash. Never been disappointed upto press.

Rated 5 out of 5 stars

The items are brilliant presents and the company were very quick in picking and delivering. Thank you very much the recipients will be pleased.

Rated 5 out of 5 stars

Super fast delivery. Great price and beautiful gifts. Would definitely recommend and will shop again!


Company details

  1. Gift Shop
  2. Candle Store
  3. Jewelry Store

Written by the company

Curios Gifts is a charming, family-run little gift shop based in the town of Hartlepool. Our treasure chest of giftware, home fragrance, and jewellery is well worth a visit. From mainstream brands such as Joma Jewellery, Nomination Italy, and Yankee Candle to name a few. As well as locally sourced gifts from lesser known brands such as best kept secrets home fragrance. Replenishing stock seasonally throughout the year, making it easy for our customers to pick up the perfect gift for any occasion. While our insightful staff are always on hand with helpful suggestions and gifting ideas when entering the store. On top of great in-store customer interaction, we also have a website to browse at home and order online straight to your door.


Contact info

4.9

Excellent

TrustScore 5 out of 5

249 reviews

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4.9

All reviews

(249)

34 reviews in the last 12 months

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Rated 2 out of 5 stars

Customer service skills required to be worked on.

Order was late despite paying for tracked delivery as it stated dates for delivery. Contacted customer service, not helpful at all, infact pretty rude. Item arrived on the date that was stated on the website should I have selected free standard delivery. As a small business owner myself and working full time elsewhere. I understand its a busy time of year however, be honest with customers when uploading information regarding delivery times etc. Quick to take the money, not so quick to satisfy the customer.

22 December 2023
Unprompted review
Curiosgifts logo

Reply from Curiosgifts

Our website stated that Monday was the last day to order for that particular tracked delivery option and the order was made on the Sunday. Our next postal drop off was the Monday. When contacted our message was "Hi, according to Royal Mail "We normally expect to deliver to your address by 3:00pm
Your Item was received by Johnstone DO on 22-12-2023 and is now due for delivery today."
I'll keep an eye on it. We stated that tracked 48 the last date to order for delivery for Christmas was Monday due to delays over the Christmas week." Apologies if this came off as rude.

Rated 5 out of 5 stars

Brilliant Service

Brilliant Service!
Have twice now bought yankee candles from this company....good price, easy order, and very quick delivery! They were very well packaged too! Would recommend to anyone and will definitely use again.

17 November 2023
Unprompted review
Rated 1 out of 5 stars

I haven't received my order

I haven't received my order. Ordered as a Christmas gift and it never came. Really disappointed won't be using again

2 November 2023
Curiosgifts logo

Reply from Curiosgifts

This is the first contact from the customer. According to Royal Mail Your item was delivered on 04-11-2023.
Along with a photo of the front door.

Rated 5 out of 5 stars

Fantastic Company for whom customer satisfaction is a priority

Excellent service as always. I love this website and buy items frequently and have always found they are of high quality and the low threshold for free postage means I don’t have to spend a fortune to get free postage which, as I live in Northern Ireland, companies take advantage of and charge extortionate shipping costs. The fact they don’t use excessive packaging and any they do use is recyclable is also a bonus.

3 November 2023
Rated 5 out of 5 stars

Five Star Company

Product as described, good quality and was well packaged both for postage and in gift box, plus arrived on time…that’s 5 stars for me 😃

30 October 2023
Rated 5 out of 5 stars

Superb service

Superb service! Excellent items at a fantastic price, delivered quickly and just as described. Very happy here thank you!

2 October 2023

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