Curien LLC. Reviews 

76
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

What made my purchase memorable? It is the fact that the customer service I received even though I had a slight issue with my order was excellent. I will definitely recommend Curien and their variou... See more

Rated 4 out of 5 stars

I saw Curien. N2 Neuron on several YouTube channels of respected technicians. Got tele# from website, talked personally with Joshua Carton. Great rep, responded to questions I had in a PROMPT manner!... See more

Company replied

Rated 4 out of 5 stars

Just Received Product! Reviews From Diagnostic Network Are Excellent. If Tool Does Everything It Says It Does Will Be Money Well Spent. Only Thing I Didn't Expect Was Them Sending It Through UPS Whic... See more

Company replied

Rated 5 out of 5 stars

I found the meter worked well and easy to read. when testing remote areas and when drive testing to get reading that you can't get from a computer connected. That intermittent problem can be seen... See more

Company details

  1. Tool Manufacturer

Written by the company

The Industry's 1st Smart-meters, Smart-scope providing actionable intelligence rather than just numbers. guiding you through basic circuit testing to advanced sensor tests, diagnostic processes and procedures. Coupled with the industry's best training and continued education.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

76 reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(76)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Been using the N2 for a while now and…

Been using the N2 for a while now and can say with absolute certainty that it is the best meter I have ever used. I especially like the ability to change the sample rate as on the Hondas I work on the security light can cause issues with parasitic draw tests if the sample rate is at a weird interval to the light causing random spikes. Being a 2 channel makes it nice to monitor voltage and amperage while doing these tests. Support is also the best I have experienced in a long time. Fairly quick responses to messages and being able to talk to the guys that work with these all the time and not just a call center with a troubleshooting chart is awesome. This company is great.

13 April 2023
Unprompted review
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Reply from Curien LLC.

Jacob, Thank you so much for the feedback! Please let us know if you need anything!

Rated 5 out of 5 stars

Quality product

20 March 2023
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Reply from Curien LLC.

Jeff, Thank you so much for the feedback! Please let us know if you need anything!

Rated 5 out of 5 stars

Great company high quality tools!

Great company to work with! Excellent products, support and easy to communicate with. Great value for such superior quality tools.

1 March 2023
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Reply from Curien LLC.

David, Thank you so much for the feedback! Please let us know if you need anything!

Rated 5 out of 5 stars

Service was quick and actually

Service was quick and actually, even better than I expected!

16 February 2023
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Reply from Curien LLC.

Ken, Thank you so much for the feedback! Please let us know if you need anything!

Rated 5 out of 5 stars

Fantastic products

Fantastic products. A fresh idea that actually works and my customers are happy with. So many benefits. Customer service and support is actually useful.

19 February 2023
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Reply from Curien LLC.

Jeremy! Thank you for your feedback! Please let me know if you need anything!

Rated 5 out of 5 stars

Definitely buying from Curien again

Easy site to navigate, received product in a very timely manner. Had tracking number provided. The most stand out item was the personalized message included with contact information. You rarely get that type of service these days.

3 February 2023
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Reply from Curien LLC.

Jordan, Thank you so much for the feedback! Please let us know if you need anything!

Rated 5 out of 5 stars

customer service

customer service. I did a bunch of research and every seller couldn't answer questions I had. I called Curien directly and ordered the next day because they were helpful, polite, and even gave me a discount code.

19 January 2023
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Reply from Curien LLC.

Thank you so much for the feedback! Please let us know if you need anything!

Rated 5 out of 5 stars

Very happy with the N2

Very happy with the N2. I had some issues with the software. Support was awesome, got my issue resolved quickly.

25 January 2023
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Reply from Curien LLC.

Mike, Thank you so much for the feedback! Please let us know if you need anything!

Rated 4 out of 5 stars

Great service. On time delivery!

I saw Curien. N2 Neuron on several YouTube channels of respected technicians. Got tele# from website, talked personally with Joshua Carton. Great rep, responded to questions I had in a PROMPT manner! Struck a deal. I now have in possession a N2 Neuron kit. Looking forward to it's benefits. Thank you.

3 January 2023
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Reply from Curien LLC.

Jerry, Thank you so much for the feedback! Please let us know if you need anything!

Rated 5 out of 5 stars

Awesome

Excellent service, extra items (handy dandy pocket pry bar and pen) good product.

8 December 2022
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Reply from Curien LLC.

Hunter, Thank you so much for the feedback! Please let us know if you need anything!

Rated 5 out of 5 stars

Money well spent

Curien is a company that stands by their products. I didn't think much about the review I left here, but Curien LLC went out of their way to find out what my problem was.

Since then I've grown to love the brand 1000% more.

Curien understands that using multimeters can be difficult and not everyone is comfortable with using a multimeter.

I love the fact that Curien responds to customer feedback and actually wants to talk to the end user. Too many companies today are quick to say "I don't have time for, talk to this guy".

9 December 2022
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Reply from Curien LLC.

Joseph, as per the Facebook post reply this is definitely bad news and we take responsibility for it. The tablet is a Samsung on the inside but is not intended to be that old, it is possible that you received one that is a little older, but we are more than happy to replace it or refund you the tablet. The purpose of this particular tablet (all specs are as listed) is so that the Neuron can operate on the most stable os for it and be available for those that do not have or want to use their own device. Your feedback is greatly appreciated and honest. Please call or text Joshua Carton for help with this. 5622173974 also please note absolutely no where did we state a new “Galaxy tablet” as per our Messages I do hope you understand there is zero intent to scam or harm you or anyone else. If you or anyone else feels the tablet is not what they need or want we will 100% accept returns of the product and provide a return label.

Rated 5 out of 5 stars

Always goes above and beyond!

Every time I have ordered from Curien, they have always exceeded my expectations! Sometimes it's throwing something additional in my package and other times it's with a handwritten note. Actually, there has always been a handwritten note! Honestly, they are an incredible company with outstanding customer service.

2 December 2022
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Reply from Curien LLC.

We are so grateful to hear from you Scott! Thank you for your kind words and continued support! We are always here to help and bring the best tools and support to you and our industry! Have a great weekend!

Rated 5 out of 5 stars

I own two N2 meters and love them

I own two N2 meters and love them. They offer the best customer support and are doing their best to improve the automotive industry through training. The only reason you do not know how to use their tool is because you refuse to learn it!

1 December 2022
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Reply from Curien LLC.

Chad! Thank you so much for your support and feedback! We are grateful for customers like you and are always looking for ways to make our products and experiences better for you and our industry! let us know if you need anything!

Rated 5 out of 5 stars

Everything about this company is awesome

Everything about this company is awesome. I have been an automotive electrical technician for 35 years and this is exactly what I’ve been missing all these years.

21 September 2022
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Reply from Curien LLC.

Scott, Thank you so much for your kind words! we are grateful for you and your support! Please let us know if you need anything!

Rated 5 out of 5 stars

you were great

you were great
ups left box under my truck in the rain

13 September 2022
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Reply from Curien LLC.

Gabor, thanks for the feedback! Please do not hesitate to let us know if you need anything!

Rated 5 out of 5 stars

Exciting stuff

Excited for where things are going with this tool, I hope it keeps growing and improving there is tremendous potential in this tool. Wish it was around when I first started wrenching.

7 September 2022
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Reply from Curien LLC.

Ed, thank you so much for the kind words! We are always looking to improve the experience and functionality of the tool and software! Please let us know if you find anything you think would be helpful for you and other technicians!

Rated 5 out of 5 stars

Absolutely fantastic and versatile…

Absolutely fantastic and versatile meter.
Not many tools get better over time with updates, without having to upgrade to the latest model.
Quality materials and very user friendly.

Certainly will be purchasing a second and looking forward to getting my hands on the F1 as I’m currently studying EV

5 September 2022
Unprompted review
Curien LLC. logo

Reply from Curien LLC.

Andrew! Thank you so much for the feedback! We are always looking to improve based on customer experience and feedback, hence why the F1 is being designed the way it is. We look forward to letting you know when it is available!

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