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Review summary

Created with AI, based on recent reviews

Evaluating 289 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often describing it as brilliant and a miracle worker for joint pain relief. Many users report significant improvements in pain reduction and mobility, even in early stages of use, and appreciate the helpful tips provided for optimal application. The service is generally good, with efficient delivery and good tracking information, making the ordering process easy. However, some customers also noted that delivery can sometimes be slow, and a few were disappointed by the small size of the tubes, feeling they don't last as long as advertised. A small portion of people felt that the product did not work for them, or that they received products with labeling issues, leading to concerns about quality control.

What people talk about most

Product

Customers consistently note positive experiences with product, with many finding it to be a "game changer"... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Delivery service

People report positive experiences with delivery service, often praising quick and efficient delivery, with... See more

Order

Users describe positive interactions with order, often finding the ordering process simple and dispatch very... See more

User experience

Clients share positive opinions on user experience, with many reporting immediate or quick improvements after... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This knee cream from Curemedici is quite good I think. I havent been using it that long only a week today ,so it will take time to gain the benefits completely. So far it feels good, with no pain... See more

Rated 4 out of 5 stars

The sevice is good but sometimes delivery is slow. I only have the joint repair cream. However, the cream is helping my arthritic knees and I no longer depend on regular doses of paracetemol. I appr... See more

Rated 4 out of 5 stars

Pain has been controlled and actually reduced,weather has not permitted outside walking even with a walker. Looks like need to wait until later in the week when ice and snow have gone.

Rated 5 out of 5 stars

It is a great product. I have tried loads of things ointments and different knee straps this has been like having two new knees. I just wear straps if I am climbing ladders or steps on outdoor jobs..... See more


4.3

Excellent

TrustScore 4.5 out of 5

356 reviews

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1-star

No history of asking for reviews

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4.3

All reviews

(356)

259 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Improvement in first 3 days

Had bad legs because of DVT. Swollen and skin crusty often weeping. After 3 days crusty skin improving and no weeping. Desperately hoping in a few weeks I can give SIX stars.

16 October 2025
Unprompted review
Rated 1 out of 5 stars

Don't believe the "satisfaction guaranteed" line

The Joint Relief Cream is a scam. They say "satisfaction guaranteed", and also that it takes 8-12 weeks to work. However, you only have 14 days from their delivery to return. And you must return unopened, so the only thing that is guaranteed is that it is delivered.

16 October 2025
Unprompted review
Rated 3 out of 5 stars

Too Expensive

Well when my order arrived I felt royally ripped off! The tubes are so small, 34€ for 2 x 20 gram tubes is an absolute rip off!
However, it does work!
I will not be buying again purely because of the cost.

9 October 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful cream and dreadful company

Dreadful cream and dreadful company. The joint relief cream is overpriced and can be found elsewhere. Beware of their refund policy. I had two opened tubed and the refused to refund. You should avoid this company at all costs.

16 October 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

This is a SCAM! I ordered products a month ago and still haven’t received them. I can’t speak for product itself but only for the experience I have had with lack of customer service/support. I was giving customer service time to respond accordingly but they don’t seem to care (must be chatbot). The products are shipped from China (not disclosed on website) and all over social media, others are saying they have been scammed (I should have read first but went on a friends recommendation). I had high hopes it would be a useful product and can only hope that this review will be useful in helping others to avoid and not have to have the same experience I/others have had to endure (save your time and money for a more reputable company).

13 September 2025
Unprompted review
Rated 3 out of 5 stars

It took forever to arrive

It took forever to arrive ! Disappointed the tubes were so small !
But I have used it daily for a week. And it has relieved my knee pain when applied but not for very long. Maybe 3/4 hours and needed to reapply .

7 October 2025
Unprompted review
Rated 4 out of 5 stars

Ointment seems to work but has an…

Ointment seems to work but has an overwhelming smell that lingers. Smells like a cross between germolene and wintergreen but I guess that’s the reason it seems to be easing the pains in the joints!

7 October 2025
Unprompted review
Rated 1 out of 5 stars

unsatisfied customernt…

I ordered the three pack of joint cream.. after trying the cream a few times, I received an email telling me how to apply the cream correctly. They said to heat the joint area so I would take a hot shower or bath first. The cream would burn for about an hour. The knee was cool to touch. I contacted the company and asked if it should burn like that and they said no it should just be a warm tingly sensation. They advised me to quit using the cream and rinse my knees with cool water. I enquired about a refund and you can only get a refund if the package is in original unopened condition. How are you to know if the cream will work for you?

5 October 2025
Unprompted review

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