Cured Pharmacy Reviews 

697
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Placed an order early July prior to a holiday. On return late July found order not delivered. Contacted company to be advised order could not be processed due to medication I’m on. Stated refund would... See more

Rated 5 out of 5 stars

I've been with Cured Pharmacy since October last year and every order has been great! The health checks are thorough and responsible, the advice and email/WhatsApp contact suit my busy life perfectly... See more

Rated 1 out of 5 stars

Ordered March 2026, took money immediately, then requested further info. I knew I was getting fobbed off, so decided to cancel. I was informed it would cost me £35 admin charge to cancel. I quer... See more

Rated 5 out of 5 stars

So I am confused by the reviews. Last Sat I searched for cheapest Wegovy supplier and CP with its 1st order discount was recommended. I then searched is it legit. AI gave me loads of data that it is.... See more


Contact info

3.2

Average

TrustScore 3 out of 5

697 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(697)

567 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT BUY THIS IS A SCAM

DO NOT BUY FROM THIS FAKE COMPANY ABSOLUTELY DISGUSTING CUSTOMER SERVICE THEY NEVER ANSWER THE PHONE OR REPLY TO ANY EMAILS....I PLACED AN ORDER AND TRIED TO FILL OUT ALL THE NECESSARY INFORMATION ONLINE BUT IT WOULDN'T EXPECT IT,SO THEN I TRIED TO MAKE A VIDEO CALL 3 TIMES ON THE SAME DAY BUT NEVER GOT A REPLY .... BY THIS TIME I WANTED TO CANCEL BUT THEY TOOK MY MONEY AND I NEVER HEARD FROM THEM AGAIN . THIS IS A SCAM.... THIS IS A SCAM ...THIS IS A SCAM ...

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Requested mounjaro.

Requested mounjaro.
Great communication , thorough evidence needed prior to prescribing.
Photographic/ video evidence required.
Asked all the right health questions.
Felt looked after
Good price
Quick delivery once evidence was checked by pharmacist.
Definitely recommend & will use again

23 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a video call with a lovely…

I had a video call with a lovely professional lady called Anam, she talked me through how to deal with my video link. All went well and my prescription is being sent today. Highly recommended company kind regards katrina Anna Cushnahan.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

No problems

Well I made a rookie error and didn't check trust pilot until after I had made my payment on Wednesday! Had to just hope all would be ok. They confirmed my details on Thursday and I received my delivery on Friday so hopefully they've sorted whatever had been happening previously. No issues for me.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

ABSOLUTELY AWFUL COMPANY DO NOT USE

ABSOLUTELY AWFUL COMPANY DO NOT USE

Told them before I even sent all my verification info over that I no longer wanted my order and just to cancel the application - took the money from my account will not reply to emails been trying for over a week

complete scam website avoid at all costs!!!

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Title: Shocking Service – 8 Weeks Later and Still No Order, No Accountability

This is by far the worst pharmacy I have ever dealt with. It has now been 8 weeks and I still have not received my order. Customer service is completely unacceptable — emails go unanswered, and if you do get a reply, it takes an unreasonable amount of time.

Their phone lines are equally useless. They just ring endlessly without ever connecting to anyone. There is clearly no effective system in place to handle customer queries or resolve issues.

I was told I would receive an update by the second week of March, but unsurprisingly, nothing has come through. This lack of communication and failure to deliver basic service is extremely concerning.

Given the standards expected under CQC guidelines and basic customer service regulations, this level of service is simply not acceptable. There appears to be no accountability or urgency in dealing with customer concerns.

Avoid this pharmacy at all costs — an absolutely terrible experience from start to finish.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

SCAM MERCHANT

SCAM MERCHANT
I think it’s one person running this cowboy outfit.
Cancelled my order and demanded a refund minus£10 as per their website, they told me my phone my phone had made a mistake as it was £20.
Six weeks on and still no refund.
Don’t reply to emails
Don’t pick up the phone.
I’ve reported them to the General Pharmaceutical Council who they state they’re registered with.
DO NOT USE!!

17 March 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Never received my order and never received a refund. They don't reply for messages.

3 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look