Curate Health Reviews 

17,502
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 3,888 reviews, reviewers had a great experience with this company. Customers frequently praise the straightforward ordering process, noting that answering initial questions, completing medical checks, and managing prescription renewals is exceptionally simple and efficient. Many consumers also point out the extremely helpful support team, professional medical guidance, and consistently fast delivery of well-packaged products. Some reviewers were not happy with dispatch delays, mentioning extended waiting times and a complete lack of timely updates regarding their pending orders. A few other people also felt that having to actively chase customer service for tracking information and missing scheduled delivery dates caused significant frustration.

What people talk about most

Service

People report positive experiences with service, highlighting fast ordering, efficient medical checks, and... See more

Order

Customers had ambiguous experiences with order processing, reflecting a high level of disagreement. Many... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders generally arrive quickly, on... See more

Customer service

Users describe ambiguous interactions with customer service, reflecting a division in consumer experiences.... See more

Response time

Clients share ambiguous opinions on response time, reflecting a high level of disagreement. Many consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using Curate for a while for my weight loss journey. Having done lots of research, they are the best company I’ve ever used for this type of medication. I love how there are always discount... See more

Company replied

Rated 5 out of 5 stars

Very easy process been with curate health now for around 18 months . Process of ordering is really easy just answer some questions and upload 2 photographs . Then wait for approval dispatched by... See more

Company replied

Rated 5 out of 5 stars

Quick turnround, arrived in timely way. Only negative is trying to take a picture with an iPhone on the link, would have liked to have put the camera timer on to position myself but the app does not... See more

Company replied

Rated 5 out of 5 stars

Curate health is one of the best places to get your weight loss medication from. They not only sells there products for profits and forget about you in the process. They are right there for you in y... See more

Company replied


Company details

  1. Health Consultant
  2. Fertility Physician
  3. Women's Health Clinic

Written by the company

Curate Health offers prescription medication through their registered internet pharmacy for the treatment of weight loss. The service is fully regulated and genuine medication is dispensed from London based pharmacy.


Contact info

3.9

Great

TrustScore 4 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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3.9

All reviews

(17,502)

2,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Curate Health logo

Reply from Curate Health

Hi,

We are pleased to hear that you found our service to be reliable and speedy! We truly appreciate you taking the time to share your positive experience.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Very easy process been with curate…

Very easy process been with curate health now for around 18 months .
Process of ordering is really easy just answer some questions and upload 2 photographs .
Then wait for approval dispatched by DPD
cant fault them highly recommend

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're so happy to hear that your experience with us over the past 18 months has been consistently positive and that you find our ordering process easy and efficient. Your recommendation means a lot to us!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service

17 July 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 1 out of 5 stars

Nothing is ever their fault

Nothing is ever their fault, there’s much better companies around that give a toss about their customers…. My advice shop with them and avoid Curate, massively gone down hill in 2 years, happily take your money, but not happy to help resolve issues, takes days with emails back and forth… they’d rather lose loyal customers, I moved companies and I’m a-lot happier with a more transparent and straightforward process with better customer service and support

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

Thank you for your feedback. We're sorry to hear that you feel this way and that your experience did not meet your expectations.
Having reviewed your correspondence with our team, we can see that your initial email was received outside of our working hours and was responded to promptly the following business day. Thereafter, each of your replies received a response from our team within approximately one hour.

We appreciate that you were disappointed with the outcome of your query. However, we can confirm that a full investigation was carried out, and our team provided a detailed explanation of the decision based on the information available.

While we're sorry we weren't able to achieve the outcome you were hoping for, we do appreciate your previous custom and thank you for taking the time to share your feedback. We wish you all the best with your ongoing treatment.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Great service

17 July 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 4 out of 5 stars

Complete Confidence

I am happy to stick with Curate as it gives me the reassurance and confidence,that they have been on my journey every step of the way. Anytime I have had to contact them, I have always had a quick response.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,,

We're glad to hear that we've been able to provide you with reassurance and confidence throughout your journey. It's wonderful to know our quick responses have been helpful. Thank you for your kind words.

Best,

The Curate Health Team

Rated 5 out of 5 stars

I haveHighly recommended been ordering Mounjaro from…

I have been ordering Mounjaro from Curate Health and my experience has always been excellent. The ordering process is simple, delivery is fast and reliable, and everything is well packaged. The service is professional, and I would definitely recommend Curate Health to anyone looking for a trustworthy provider.
Lub krótsza wersja:

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We are pleased to hear about your excellent experience with us! It's wonderful to know that our ordering process, delivery, packaging, and professional service met your expectations. We truly appreciate your recommendation and your trust in us.

Best,

The Curate Health Team

Rated 5 out of 5 stars
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear your order was delivered promptly and efficiently! We appreciate you taking the time to leave us this positive feedback.

Best,

The Curate Health Team

Rated 4 out of 5 stars

Good service

Good service, delivery.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 4 out of 5 stars

Used to love curate

Love curate, used it for 2 years , but i hate having to send pics every 6 months when other providers dont require u too and the camera tool is awkward to use when on ur own , no timer option any more.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We truly appreciate your two years with us and value your feedback. We understand your concerns about the photo submission frequency and the camera tool's usability, especially the lack of a timer. We are always looking for ways to improve our processes and tools for our users.

Best,

The Curate Health Team

Rated 4 out of 5 stars

To buy the injection is very good

To buy the injection is very good and quick but last few times a bank at least one needle was damaged

21 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We appreciate your feedback regarding the quick purchase process. We are sorry to hear about the damaged needles in your recent orders and are looking into this.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Great product

Great product that works very well

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We are happy to hear that our product works very well for you! We appreciate your positive feedback.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Helpful and efficient

Helpful and efficient

17 July 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

great company to deal with .

any problems are dealt with quickly and efficiently just send an email been using for year and a half now and will carry on as its smooth .

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that our quick and efficient support has made your experience smooth over the past year and a half. We truly appreciate your continued loyalty!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Easy assessments and to order and…

Easy assessments and to order and delivery on time

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're delighted to hear that our assessments were easy and that your order and delivery were on time. We appreciate your positive feedback!

Best,

The Curate Health Team

Rated 4 out of 5 stars

New pen arrives promptly

Once new pen is ordered it arrives within a couple of days. Only problem is providing photos, always have to do it via the link and not whilst doing the order.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We appreciate your feedback regarding the photo submission process. We understand that having to use a separate link can be inconvenient, and we are always looking for ways to improve our ordering experience for our valued customers.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service . Quick consultation and approval process.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that you experienced excellent customer service and found our consultation and approval process quick. We truly appreciate your positive feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Always a fabulous experience with…

Always a fabulous experience with curate. Recently changed medication and had a thorough consultation with the team to make sure it was suitable for me, was dispatched the next day after agreeing I was going to be ok 👌🏼

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're pleased to hear you had a fabulous experience with us! It's wonderful to know that our team provided a thorough consultation to ensure your new medication was suitable and that everything was dispatched promptly.

Best,

The Curate Health Team

Rated 4 out of 5 stars

Not long to wait for delivery

Not long to wait for delivery

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We are pleased to hear that your delivery experience was efficient. We always aim for timely service.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Always fantastic

Always fantastic

17 July 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

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