curatedframes.com.au Reviews 

2
TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

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(2)

1 review in the last 12 months

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Rated 1 out of 5 stars

Terrible Quality and Zero Communication!

Very poor quality prints! I ordered a large pano photo which came out extremely dark, almost like a contrast filter or the like has been added at time of print; nothing like the original file sent. The faces are barely visible, and the background is almost black for most elements (when it shouldn't be). The file is direct from a professional photographer so quality of image sent is not the issue. For the price, the outcome was extremely disappointing.
I sent three emails over a four week period and no response received, even though the website notes a 24hr response timeframe. I also posted a poor review on their page which requires to be received by “admin”. Don’t trust the reviews on their website, either false or they don’t publish poor ones.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

"Quality Guaranteed" is meaningless

"Quality Guaranteed" is meaningless. A guarantee is worthless if you can’t contact the company. Curated Frames has no phone number and does not respond to emails.
I recently ordered six large, expensive prints, and they all arrived so dark that they are unusable. I understand that screen brightness affects printing, but to match my Apple display to the actual prints, I have to reduce the brightness to just 3 out of 17 stops—making the screen too dim for practical use or editing photos. That is far from acceptable.
I attempted to contact Curated four times by email, but they have never responded. I would have preferred to resolve this directly, but since they refuse to engage with their customers, I feel I have no choice but to leave this review. I tried to leave this review several times through their review process but they are using filters to stop negative reviews, hence why there are only positive 5 star reviews. Shame on you!

9 March 2025
Unprompted review

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