Ordered 18 days ago and still not been approved, have used them for 10 months with a variety of delays but not this bad. Had to have a video consultation (as per new guidelines, which is fine) and was... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ordered 18 days ago and still not been approved, have used them for 10 months with a variety of delays but not this bad. Had to have a video consultation (as per new guidelines, which is fine) and was... See more
Company replied
This is very bad experience this time First the brand Bella aura sending the products within one year to us, even shorter than last order in January. And Kiki health 4 of them are Broken Be... See more
As a brand recently signing up, our experience of Curate Beauty to date has been very good. We thought about signing up some time ago and had several chats and there was never any hard sell. Once we d... See more
Fantastic Customer Service, however I did find the system quite difficult to navigate. Also, some of the retailers where slow to respond.
Curate Beauty is a community-based wholesale buying platform bringing independent beauty brands and retailers under one digital roof. Our mission is to empower both brands and retailers through increased distribution and community development. Their founding team of beauty and retail experts provide brands with incredible stockists opportunities and unique partnerships, increasing brand awareness and boosting sales.
The Stables Market, NW1 8AH, London, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Curate Beauty are a pleasure to work with, the onboarding process was seamless and the whole team are very professional. The recent virtual 'meet your match' event was slick, informative and very well run. Curate are a key partner who I hope to be working with for many years to come.
Brilliant service and very speedy delivery. I like the split payment option - great for a small business like mine.
Good experience using curate delivery on time and good communication from the sellers
Excellent service, very fast delivery and Supportive
Happy to work with Curate beauty thank you so much
Curate make it easy to purchase a wide selection of independent beauty brands all in one place.
Excellent service, great expertise and support and a key partner in getting my business started. Responsive, helpful, supportive and a joy to work with!
Curate have excellent and reliable communication with our team making the onboarding process quick & easy, they are always available to assist with fulfilment or accepting requests from potential stockists. As well as this they have great marketing creating awareness of the brand on their platform. We were grateful to have had Georganics featured in their July trade letter for Plastic Free July. We couldn't have had a more positive experience.
Excellent selection of brands and super responsive customer service. I love the collections of product - the themes are really intuitive and help you find products with particular USPs, like Female Founded or Vegan.
Good communication with the company team who are always there to help.
They try there best to give visibility to indie brands.
Love this company, fantastic communication, highly recommend.
The Curate team are super helpful and knowledgeable. There have been lots more opportunities for my brand since joining Curate. The platform is easy to use too. Plus the team are really lovely to work with.
I love using Curate for my business, they’re so lovely and easy to work with. And such amazing brands!
Curate beauty are the most brilliant wholesaler. When I opened an account with them, they picked out an amazing selection of samples for me to try for my spa which were perfect! I love their ethos which totally fits my brand as well.
Great selection of brands and the people who I've interacted with are super professional and nice.
As a brand recently signing up, our experience of Curate Beauty to date has been very good. We thought about signing up some time ago and had several chats and there was never any hard sell. Once we decided to take the plunge we were welcomed with full information and support. Looking forward to a long and valuable relationship with the team.
From set-up communication to ease of use of the platform, Curate Beauty has been a great and easy way for us to promote our products to independent retailers. I would highly recommend Curate Beauty to any beauty brand looking to reach retailers in a way that doesn't drain time.
Curate Beauty Team is super professional! Thank you for your support and excellent job.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.