Cupshe logo
Visit website

Cupshe Reviews 24,668

•
TrustScore 4.5 out of 5

4.3

Clothing Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 3,399 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the swimwear, noting that items are well-made with good materials and often exceed expectations for the price. Many appreciate the consistent and true-to-size fit of the garments, which makes online ordering reliable, and the styles are frequently described as fashionable and flattering. Reviewers also highlight the fast delivery service, with orders often arriving sooner than expected, and commend the easy ordering process. However, some people mentioned issues with sizing, finding items to be smaller than expected or not fitting well, and a few experienced difficulties with the return process, including unrecognised order numbers or delays in receiving return labels. There were also occasional complaints about missing items in orders or a perceived decline in the quality of some clothing items compared to swimwear.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the quality, style, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the top-notch materials and... See more

Delivery service

People report positive experiences with delivery service, often noting that parcels arrived much sooner than... See more

Order

Customers consistently note ambiguous experiences with order, with many finding the ordering process easy and... See more

Return policy

Users describe ambiguous interactions with the return policy, with many reviewers finding the return process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought things from Cupshe for the last 3 years. I have never had a bad experience, even when I need to return something that didn't fit right. I always opt for the credit and purchase anoth... See more

Rated 5 out of 5 stars

Excellent service and great items from Cupshee. Bought 4 dresses and look forward to wearing them on holiday. All are made out of a nice light weight fabric and they don’t crease so super for packing.... See more

Rated 5 out of 5 stars

I have always loved everything from Cupshe .. bought something this time that I was unsure of (it was beautiful but didn't feel confident in it) and their return policy is awesome. Super fast help. Al... See more

Company details

  1. Clothing Store
  2. Beach Clothing Store
  3. Dress Store
  4. Swimwear Store
  5. Underwear Store
  6. Women's Clothing Store

About Cupshe

Written by the company

Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception, we've built an incredible community of women who move forward in confidence, comfort, and style. From swimsuits to cover-ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from the beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.

Shop Now & Pick Your Exclusive Offer! Cupshe Bikinis Cupshe One Pieces Cupshe Best Sellers

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Better than expected

When I first saw CUPSHE I was skeptical about their products, but decided to give them a try.
Let me tell you, the clothing they sell is fabulous! Very cute, true to size and great quality - especially the swimwear. I’ve bought several swimsuits, a couple of dresses and a coverup, and every single one has been great quality and style. Their customer service is fantastic - I needed to exchange one item for a different size and it could not have been any easier. If you’re considering buying from CUPSHE don’t hesitate any longer - go for it!

5 May 2026
Unprompted review
Rated 3 out of 5 stars

Only received half my order

Only received half my order, i did get a refund but when i went to repurchase the items one was no longer available and the other two had gone up in price

4 April 2026
Unprompted review
Cupshe logo

Reply from Cupshe

Hello,

Thank you for sharing your experience. We are very sorry to hear that you only received part of your order.

While we are glad that a refund was issued for the missing items, we completely understand your disappointment when attempting to reorder and finding that one item was no longer available and the remaining items had increased in price. We recognize how frustrating this situation must have been, especially when you originally selected those specific products.

Please accept our sincere apologies for the inconvenience caused. Your feedback is important to us, and we will share it with the relevant teams as we continue working to improve both our inventory management and overall customer experience.

We truly appreciate your understanding and hope to have the opportunity to serve you better in the future.

Kind regards,
Customer Service Team

Rated 5 out of 5 stars

All the clothes fit like a dream

All the clothes fit like a dream and the quality is top-notch. It feels really well-made, so I can tell it's going to last. I'm super impressed with how it looks and feels.

4 June 2026
Unprompted review
Rated 3 out of 5 stars

Suites were cut weird return fiasco

Suites were cut weird. Returns fiasco, I printed the label and by error I was credited …they got 50 emails that they mistakenly credited me. Lord, it was a rush because of them. Shipping was really long. Most items excepts for suites looked like sheen

20 May 2026
Unprompted review
Cupshe logo

Reply from Cupshe

Hello,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.

We regret that you found the swimsuits to be cut awkwardly and that some of the other items did not meet the quality you were expecting. We are also sorry for the long shipping time and understand how frustrating delays can be.

In addition, we sincerely apologize for the confusion surrounding your return and refund process. We understand how receiving multiple emails regarding a credit issued in error could be both stressful and inconvenient, and we regret any frustration this may have caused.

We would like the opportunity to review your case and assist you further. Could you please provide your order number or the email address associated with your purchase? Once we receive your order information, our customer service team will investigate the situation and work with you to find an appropriate solution.

Thank you for bringing these concerns to our attention, and we hope to have the chance to make things right.

Kind regards,
Customer Service Team

Rated 1 out of 5 stars

Ridiculous

I tried and tried to return the swimsuit I bought and it was ridiculous. The label wasn’t listed. I called 3 times. Twice I finally got to “chat” via typing with someone. They said they’d email the return label…. And twice i never received it. I give up. I will never buy anything from this company again

6 May 2026
Unprompted review
Cupshe logo

Reply from Cupshe

Hello,

Thank you for taking the time to share your feedback. We are very sorry to hear about your frustrating experience with the return process.

After reviewing your case, we would like to clarify that the refund was processed before the return package was received in our warehouse. This was an internal error, and we sincerely apologize for the confusion and inconvenience this may have caused.

Regarding the return label, we can confirm that our team did send the return label to you by email on multiple occasions as requested during your chats with our customer service agents. It is possible that the emails were not successfully delivered or were not received, and we are truly sorry for this inconvenience.

We completely understand how disappointing this experience has been, especially after multiple attempts to resolve the issue. Your feedback has been noted, and we will continue working to improve our communication and return process.

If you are still willing, please feel free to contact us again with your order details so we can review your case further and ensure everything has been properly resolved for you.

We sincerely apologize again for the inconvenience caused.

Kind regards,
Customer Service Team

Rated 5 out of 5 stars

Good site to buy swimwear

The prices are pretty good and the return process is very smooth and easy! I am never afraid to order and try something because I know I can return it if it’s not a good fit.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Love Cupshe clothing

Love Cupshe clothing. Always great quality, and the product delivered looks the same as the pictures. One of my favorite clothes vendors.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

What I need

My experience was great what I like about what you do is you’re providing bathing suit bottoms that come up to the waist and lower ones for the younger girls, every one has different body types and you seem to match everyone needs including full piece bathing suits too. The quality of the suits are great. In ordering online was very easy to do.

28 May 2026
Rated 5 out of 5 stars

LOVE

I love all of my most recent purchases. Everything fits well and looks good on me. For the first time in the 20 years we’ve been together, my husband actually commented on my bathing suit and told me it looked great on me and he loves it!! He said the color looks good on me, the suit fits me well and compliments my body, and it just looks really good on me ☺️

1 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look