cuppatee.co.ukReviews 

38
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

DO NOT ORDER FROM HERE - It should be zero stars as I placed an order 25th Nov and still not received. After numerous e-mails and not recognised phone numbers I am left with no option to contact my ba... See more

Rated 2 out of 5 stars

So the positives are it's a good quality t shirt. The negatives I was sent the wrong colour shirt (white instead of maroon) and the print is so dull that it looks like an amateur has made it on a... See more

Rated 1 out of 5 stars

PLEASE BE AWARE THIS COMPANY IS THE SAME COMPANY CALLED MONTHLY TEE CLUB , THEY'RE SCAMMERS!!!! AVOID!!!! THEY TAKE YOUR MONEY, NEVER SEND TEES, WONT CANCEL SUBSCRIPTIONS, DONT REPLY TO COUNTLESS EM... See more

Rated 3 out of 5 stars

Cuppa Tee promised a refund as the goods ordered were not forthcoming. No refund as yet either, in spite of several emails back and forth Have now contacted my bank as I paid by debit card. The bank... See more

1.6

Bad

TrustScore 1.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(38)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could give a zero star I would

If I could give a zero star I would, wish I'd read the reviews before buying, ordered early August, was told staffing problems, then it would be sent out shortly, only to receive an email today asking how my items are and to leave a review, Needless to say sent an email straight bk. Would have to have items first, told them I want a refund, let's see what happens.....

29 August 2022
Unprompted review
Rated 1 out of 5 stars

Agree with other reviews. Avoid at all cost.

Agree with other reviews.. although I have communication no t shirt has arrived yet even though being promised of its near dispatch or "it's going out today" . Do not use this site/company.. either a scam or not being run properly

28 August 2022
Unprompted review
Rated 1 out of 5 stars

Scammers

Ghastly service. Paid express delivery and still
No items. Unprofessional response to email also. PayPal refunded immediately sp obviously not their first rodeo. Avoid at all costs.

16 August 2022
Unprompted review
Rated 1 out of 5 stars

Order t shirts 6th August still waiting…

Order t shirts 6th August still waiting been told short staff by kirsty and that they were being sent Monday well that's been and gone so completely no good I have reported them to my bank and asked for investigation into my payment today 23rd August.

6 August 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, looked to good to be true, turns my gut feeling was right. Ordered with Express Delivery, 10days later, still waiting for a dispatch email. Issued a report refund through PayPal.

23 August 2022
Unprompted review
Rated 1 out of 5 stars

No tshirts arrived

No tshirts arrived. Ordered them 2 weeks ago. Contacted the customer services via email. They apologised and advised me to wait 2 to 4 days. It's been over a week and they are still not here.

9 August 2022
Unprompted review
Rated 1 out of 5 stars

Scam website avoid at all costs

Purchased t-shirts on the begining of August, still hadn't received them after 14 days. Contacted seller and had a response 2 days later saying there was a problem with staffing and I should receive them by the end of the week. Well the end of the week came and nothing, refund has gone through with paypal and I shall now be reporting the website to Google, police and trading standards in the hope of shutting them down before someone else gets scammed.

20 August 2022
Unprompted review
Rated 3 out of 5 stars

T-Shirts have turned up - yay!

Cuppa Tee promised a refund as the goods ordered were not forthcoming. No refund as yet either, in spite of several emails back and forth Have now contacted my bank as I paid by debit card. The bank has asked me to fill out a form so they can investigate this company further. Will update this review in due course.

UPDATE: Today our t-shirts arrived - yay! Finally, 20 days after the order was placed. Still, credit where it's due - the products do seem to be of good quality. If only the Cuppa Tee service team had kept us informed of progress ....Anyway, I have revised my original review from 1 to 3 stars accordingly and will instruct my bank not to pursue the refund.

19 August 2022
Unprompted review
Rated 1 out of 5 stars

Ordered from a facebook advert

Ordered from a facebook advert.
Scam company I guess? Nothing received. No response to my emails. Notified Paypal, refunded the cost excluding deliver so I’ve paid £3 for nothing.
Don’t waste your hard earned cash.

9 August 2022
Unprompted review
Rated 1 out of 5 stars

Terrible company, AVOID!!!

These guys are scammers, tried contacting them multiple ways about my two orders with no reply whatsoever. Please don't waste you time or money on this site. Makes my blood boil to think how much money they've probably made out of genuine people. Reported to Facebook, PayPal and going to contact my bank as second order paid via debit card. Disgrace....

Update: company replied to me today and both my orders have been dispatched, watch this space ;)

Update 2: one order arrived and the second is still in the wind 🤦🏻

Update 3: second t-shirt arrive yesterday, THREE WEEK LATER after paying express shipping. Worst company ever and every excuse given..... HORRENDOUS!!!!

6 August 2022
Unprompted review
Rated 1 out of 5 stars

Scammers

Came across this dodgy lot on Facebook, they were advertising a limited Stranger things T shirt.
I liked the shirt and after a few queries I ordered. During the initial queries a person allegedly called Kirsty couldn't do enough, enough that is until they had my money, and then nothing at all.
They do not send me a t shirt and refused to answer any emails. Luckily I paid via PayPal and they refunded me immediately, this tells me.that it is a known scam. Save your money. I have reported to the relevant authorities.

6 August 2022
Unprompted review
Rated 1 out of 5 stars

ive given 1* as i can't leave 0"

ive given 1* as i can't leave 0"
paid for a product 3 weeks ago. no delivery and no contact to emails. shocking services
i have contacted my bank to report you. disgusting behaviour

4 August 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look