Culture Indoor Reviews 

J'ai commandé le 28 avril. L'ID de commande est KEFSOCCDB. Rien jusqu'à présent.

Aujourd'hui, le 13 mai, je leur ai envoyé un e-mail. C'est le jour ouvrable numéro 11.

Le 14 mai, je les ai appelés plusieurs fois. Finalement, ils m'ont dit d'attendre la livraison au début de la semaine prochaine.

Le 16 mai, j'ai reçu une notification de Chronopost. Cela fait 12 jours ouvrables complets. Un temps très long, mais pour être juste, comme indiqué sur le site. De plus, pour être honnête avec moi, le site Web que j'ai commandé (ils en ont beaucoup) affiche toujours la "livraison le lendemain" pour les produits que j'ai commandés.

J'espère recevoir le mien bientôt. Bonne chance et bon courage à tous ceux qui attendent toujours le moindre mouvement de leur commande.
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I have ordered on April 28th. Order id is KEFSOCCDB. So far nothing.

Today, May 13th, I sent them an email. It is working day number 11.

May 14th I called them a few times. Eventually they told me to expect the delivery early next week.

May 16th I received a notification from Chronopost. That makes it 12 full working days. A very long time, but to be fair, as indicated on website. Also, to be fair to me, the website I ordered from (they have many) still shows "next day delivery" for products I ordered.

Hope to receive mine soon. Good luck and good nerves to everyone still waiting for any movement of their order.

Have ordered a fan almost one month ago, still haven’t got it. When i called customer service to ask for a refund, they told me i will reice the product next day. There are almost two weeks since then. I don’t recommend at all.

Top Quality Product

Excellent service !

perfect ++++
++++++

No communication in this company. I placed an order 2019-08-14 and i cancelled it again 2019-08-26 after the order being in "progress" the whole time and no explanation given to why so, since all the products ordered should be in stock. Not a place i'm going to use again or recommend to anybody.

IMPECCABLE !

One of the better "Large online hydro shops" as well as having multiple stores in multiple European Countries.
Great products, large selection @ very competitive prices,
Only negative is Chronpost is the carrier they use.
"DPD IN UK"

There was a glitch with the internet ordering process, and I heard nothing from the company for days, but found my bank account had been debited. I emailed the company, but got no reply - so I began to get worried. However, when I eventually phoned them I was put on to the boss, who spoke excellent English. I explained my problem and he was very efficient - and very polite too. He gave me his personal email address to send him the order details, replied immediately, and the order arrived at my home in Denmark from France within a couple of days. Top class service. I will definitely order from this company again.

All good merci. Great service, thank you Inddor Culture.

great shop with fast delivery

Thank you guys! your service and speed of delivery was great! i will definitely recommend it.

Excellent, reçu rapidement, conforme à la photo 👍🏽

Had problems with delivery a 2nd delivery wasn't sent immediately as I expected. Never the less Customer service have been very helpful and a refund has been issued. Actually quite impressed by Customer service and will try again at a future date. Hopefully they change carrier as Chronopost seem to be incompetent. As soon as I have the cash in my account I will update to 4 stars as it seems unfair to punish Culture for choosing Chronopost. Money arrived, updated.

Excellent service