I love Cudoni! Both the seller and customer experience have been wonderful. Love their personal touch of reaching out to see if you have new things to sell and also being able to send over to friends... See more
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See what reviewers are saying
Ordered from Canada, very impressed! The overall shopping experience was great and the delivery process was very detailed. 4 stars because the listing did not have detailed photographs showing the "si... See more
My first time using this company and will definitely use again! Purchased a Mulberry bag for much less than what sellers were asking for on eBay, fully read the description which stated item was good... See more
Great first shopping experience with Cudoni. Items arrived in better condition than described on website. Doubt my new handbag was used more than twice as arrived in pristine condition. I contacted... See more
Company details
Written by the company
Cudoni is the easiest way for busy people to buy and sell pre-loved luxury goods. We cover both women's and men's lifestyle and fashion brands including Chanel, Hermès, Dior, Prada, Gucci, Céline, Louis Vuitton, Rolex, and Van Cleef & Arpels. Our trusted service has been featured in major international publications such as The Times, Vogue, Tatler, The Daily Mail, The Evening Standard, Forbes and The Telegraph.
Contact info
86-90 Paul Street, EC2A 4NE, London, United Kingdom
- 0203 823 6093
- hello@cudoni.com
- cudoni.com
Excellent!
Easy to navigate website and order, item arrived quickly, was kept informed and exactly as described. Very well packaged. My first purchase and I would definitely recommend.
11 April 2023
Expensive postage, items not as described
Expensive postage
Items not as described, inaccurate colour reflected on pictures of one bag and second bag much more marked and damaged than disclosed
Now I also have to pay another £7 to return, bringing postage to £16 for inaccurate described items I won’t keep!
11 April 2023
Grea shopping experience
Grea shopping experience! GREAT Customer Service! Very happy customer!
11 April 2023
Prompt reply to questions
Prompt reply to questions
Good description of items and excellent pick-up service
5 April 2023
I buy from Cudoni regularly and I've…
I buy from Cudoni regularly and I've never had any problems. Products are as described and prompt delivery
10 April 2023
The items is good quality as they said.
5 April 2023
Wrong sizes mentioned
Wrong sizes mentioned. Because of importtax to expensive to return.
4 April 2023
Reply from CUDONI
Hi Pascale,
Thank your for taking the time to review CUDONI.
I have looked into your order for you and the return fee is being waived on your order due to a mistake in the listing around the sizing. You can also request a refund on the import duties through your government you have paid as you are returning the item.
Please don't hesitate to reach out to us at orders@cudoni.com if we can be of further assistance.
Kind regards,
Ashleigh
Still havn't received my items i…
Still havn't received my items i ordered last month
I am optimistic that this company will finally deliver a box containing more than fresh air eventually...............................!
2 April 2023
Reply from CUDONI
Hi Graham,
Thank you for taking the time to leave CUDONI a review.
I have looked into your order and it seems the courier attempted to deliver your parcel, however no one was home to receive it. It has since been sent back to us and is due to be re-shipped out to you today. You should receive this within the next 2 working days.
We have also sent you an email with the updated tracking information so you can track the parcel on its way to you.
Please don't hesitate to reach out to us if we can further assist.
Kind regards,
Ashleigh
Distinctive Handbags Both bags were both described…
Both bags were both described accurately and very happy with my purchases. Thank you.
3 April 2023
Great communication
2 April 2023
Wonderful website brimming with fantastic treasures
Perfect experience after stumbling across this magical websites, which offers all sorts of incredible goodies to suit every taste and budget.
Highly impressed by Jessica, customer service, and the entire experience. They really make customers feel highly valued.
Have bookmarked this. Pointed friends, only those who have good taste, to visit this wondrous website that really is full of incredible treasures.
10 April 2023
Unprompted review
Wattless Company ..
So I sold my bag with Cudoni last year. Everything was fine it went smooth till it came to payments. It’s been over a year and I still haven’t received payment for a Gucci super mini marmont.
I called them relentlessly to be finally told that I will not be paid till their next payment cycle. This is ridiculous. AVOID !
12 April 2023
Unprompted review
Reply from CUDONI
Hi Tiahna,
Thank you taking the time to leave a review about CUDONI. I have looked into this for you and can see that the email address you provided your bank details from and the one you used to create an account with CUDONI were different, so unfortunately our system didn't register that we had received your bank details, which is why payment wasn't made to you when the item had sold.
As soon as this was recitifed the payment was made immediately. I apologise for the frustration and confusion this may have caused. We have very strict procedures in place to ensure our clients safety and security when selling their high value items.
If there is anything else we can assist you with, please don't hesitate to reach out to us.
Kind regards,
Ashleigh
RETURNS
RETURNS: Useful to be able to easily 'return' unsuitable items. Shopping online makes ' trying on ' impossible!
5 April 2023
I am delighted great service super…
I am delighted great service super shipping I recommend very much and of course great shoes😍😍😍
4 April 2023
Easy payment process & quick delivery
Easy payment process & quick delivery. Packaged beautifully. Bag exactly as described.
4 April 2023
Customer service is perfect
4 April 2023
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