Quick, precise service, meetings expectations as usual. They had no stock of the 100-count items, however, so I had to order multiple smaller lots. No big deal, but a chance to improve.
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Well wrapped, good price, perfect products. The transporting company even mailed me a photo of the goods before sending it. I am very satisfied
Fair prices, smooth delivery, so what's not to like.
Customer service is good but plates could not withstand with wet food.
Company details
Written by the company
CTI Party / 123Party – Din Festspecialist siden 2009 Hos CTI Party finder du et af markedets største udvalg af festartikler – over 12.000 produkter til enhver anledning. Uanset om du planlægger bryllup, konfirmation, barnedåb, fødselsdag, studenterfest, jubilæum eller firmafest, har vi alt hvad du behøver til borddækning, pynt, dekoration og engangsservice. Vi har noget til enhver smag og ethvert budget – fra enkle og klassiske løsninger til unikke og kreative detaljer, der gør din fest uforglemmelig. Vores Historie Vi startede i 2009 under navnet Ballonteam.dk og har siden vokset os til en af de førende webshops inden for festartikler i Skandinavien. Rejsen har ikke altid været nem – vi har oplevet modgang, lært af vores fejl og bygget en stærkere virksomhed på den baggrund. I dag driver vi et moderne lager på 2.400 m² i Polen med avanceret lagerstyringssystem, der sikrer hurtig, præcis levering til Danmark, Sverige og øvrige Europa – ofte inden for få dage. I 2023 ekspanderede vi til Sverige med lanceringen af 123party.se, som har fået en fantastisk modtagelse. Kvalitet og Sikkerhed Kvalitet og sikkerhed er ikke til forhandling hos os. Alle vores produkter overholder EU-krav til CE-mærkning, sikkerhed og kemikalielovgivning. Selvom mange produkter fremstilles uden for EU, sikrer vi at alle varer lever op til de strengeste europæiske standarder. Vi betaler dansk og svensk moms samt relevante miljø- og emballageafgifter – du handler derfor altid lovligt, transparent og trygt hos os. Vi er stolte medlemmer af E-mærket – den danske garanti for sikker e-handel – og vi er godkendt til at handle med både private og erhvervskunder i hele EU. Stort Udvalg til Alle Anledninger Med over 12.000 produkter på lager dækker vi alle dine behov. Til bryllup finder du alt fra elegante bordløbere og servietter til dekorative lysestager og balloner. Til konfirmation har vi et stort udvalg af klassiske og moderne dekorationer, bordpynt og festartikler i alle farver. Til barnedåb tilbyder vi søde og stilfulde dekorationer i lyseblå, lyserød og hvid. Til fødselsdage har vi alt fra farverige balloner og festkæder til tallerkener, krus og bestik i engangsservice. Vi fører også et stort sortiment til temafester, halloween, jul, påske og meget mere. Bæredygtighed og Miljøansvar Bæredygtighed er en vigtig del af vores DNA. Vi tilbyder et bredt og voksende sortiment af miljøvenlige alternativer – herunder produkter i papir, bambus og andre bæredygtige materialer. Vores lager drives med grøn strøm og jordvarme, og vi arbejder løbende på at reducere vores miljøaftryk. Vi genbruger aktivt emballage fra vores leverandører og designer vores egne papkasser for at minimere spild. Vi bruger de korrekte betegnelser – genbrugelig betyder kan bruges igen, genanvendelig betyder kan forarbejdes til nyt materiale – så du altid ved præcis hvad du vælger. Til Private og Erhvervskunder Vi leverer ikke kun til private fester. Vi er også en stærk partner for virksomheder, restauranter, caféer, food trucks, institutioner, skoler, børnehaver og eventbureauer, der har brug for festartikler eller professionelt engangsservice i større mængder. Vi tilbyder skræddersyede løsninger og personlig service til erhvervskunder. Grundige Produktbeskrivelser Vi lægger stor vægt på at give dig alle relevante detaljer – præcise mål, materialer, brændetid, indhold og meget mere – så du altid ved præcis hvad du køber. Ingen overraskelser. Vi tror på, at god information giver tryghed og gør din indkøbsoplevelse nemmere og mere tilfredsstillende. Hurtig og Sikker Levering Fra vores moderne lager på 2.400 m² pakker vi omhyggeligt og afsender hurtigt. Vi dokumenterer vores pakning og arbejder konstant på at forbedre vores emballage, så dine varer ankommer i perfekt stand. Vi samarbejder med pålidelige fragtpartnere for at sikre hurtig levering til hele Danmark og Sverige. Kundeservice der Gør en Forskel Vores kundeservice er klar til at hjælpe dig med alt fra produktvalg til festplanlægning. Vi tager os tid til at finde den rigtige løsning for dig. Skulle der opstå en fejl, tager vi ansvar og retter op på det hurtigst muligt. Vi tror på ærlighed, hårdt arbejde og en fair dialog med vores kunder. CTI Party er en del af 123Party Sp. z o.o. – en moderne, ansvarlig og passioneret virksomhed, dedikeret til at gøre din næste fest uforglemmelig. Vi glæder os til at være din festspecialist!
Contact info
ul. Stefana Grota-Roweckiego 10, 30-3048, Kraków, Poland
- +4592454546
- adm@ctiparty.dk
- ctiparty.dk
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I have not received my parcell
I have not received my parcell. I did contact them on email, but I got no reply.
I didn’t even received a confirmation mail, but they did get the payment.

Reply from CTI Party - 123Party Sp. z o.o.
i have called your number more that 20…
i have called your number more that 20 times noone answers why?? where is my parcel?? gls can not give me any detail. My party is tomorrow. it s more than 10 days ago i ordered my parcel

Reply from CTI Party - 123Party Sp. z o.o.
Do not buy from this company!
Forget trying to reach their customer service by phone. And when you get a reply from their email service, expect them to be unhelpful and rude. I wanted to completely cancel my order (as it hasn't been shipped yet) and they won't do it, and now i have to pay to return all of the items back to poland..

Reply from CTI Party - 123Party Sp. z o.o.
It's a scam - don't do it!
I put in an order 3 working days before I needed it. Typically not a problem to most internet companies inside EU. In order to make sure the parcel is received in time, I had to ask 3 times to receive a shipment number. In the first response from customer suppport I am informed the order has been packed and shipped. They also inform that CTI Party's shipment policy states 6-7 working days for delivery.
After too many attempts/days I finally receive the shipment tracking number for a parcel that has still not been handed over to the courier. Again CTI Party informs of their shipment policy.
As I need the order by a certain date, this order is no longer of use to me. It could have been stopped in time by CTI Party (or shipped with express which I would gladly pay for), but instead CTI Party sticks to their ordering policies which clearly (somewhere in the text that nobody reads) states delivery to Denmark takes 6-7 working days.
Also, the CTI Party customer support is open for phone calls daily between 9-11. Even when you call CTI Party between 9-11 this is the information you receive by the automatic answering machine.
CTI Party might be cheap, but are they worth the struggle? Not to me, never again!
Update: my parcel was picked up by the courier today, more than 2 days after the first response from CTI Party when they stated the order was already on its way. My definition of "on the way" is different.
Response to CTI Party: I understand the shipment policy, and I was politely asking for a tracking number and delivery at a certain date hoping for more. If this is not possible to you and if you want to be stuck in policies, you could have informed me AND stopped the order not leaving us in this situation. There is no need to give rude responses and not answering a simple question about the tracking details.
I have been internet shopping long before CTI Party was created, and never in my life have I experienced a similar unwillingness from a supplier.

Reply from CTI Party - 123Party Sp. z o.o.
Very-very fast delivery to Copenhagen
Very-very fast delivery to Copenhagen, just 1 day!!! Thank you
Det var et god opleves
super god service-hurtig levering
Accurate, fast, quality, and value
Accurate, fast, quality, and value. What more could you ask for?
Fast delivery!
Skønt sted at handle
Skønt sted at handle. Super hurtig håndtering og levering
Service i top.
Superfine varer til en god pris
Superfine varer til en god pris. Hurtig levering :)
Super god service og hurtig levering!
God service hurtig levering
Super nemt og behagelig måd at handle…
Super nemt og behagelig måd at handle på.
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