Fabulous tiles at brilliant reduced price!!
Company replied
Location
Switch location408 Vale Road, Postern Industrial Estate, TN9 1SW Tonbridge, GB
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Just got off the phone to Jason and was blown away with his approach and knowledge on suitable Ardex adhesive products for a high value bespoke stone cladding project that we will be building locally,... See more
Company replied
I went to the Tonbridge store and saw the lovely manager Jason who is always very polite and efficient however I was staggered to find that he is having to work the whole of the jubilee bank holiday T... See more
Company replied
There was a delay on the delivery and when I complained, CTD Tile did their best to resolve matters.
Company replied
Company details
Information provided by various external sources
Contact info
408 Vale Road, Postern Industrial Estate, TN9 1SW, Tonbridge, United Kingdom
- 01732 351 600
4.5
Excellent
13 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from CTD Tiles - Tonbridge
We are really glad we could help. Thanks- CTD tiles
Comprehensive product knowledge from Jason at CTS
Just got off the phone to Jason and was blown away with his approach and knowledge on suitable Ardex adhesive products for a high value bespoke stone cladding project that we will be building locally, it's so refreshing to talk to smeone that knows their product lines and is happy to further research with the manurfacturer for the perfect solution to meet our needs.
6 January 2023
Unprompted review
Reply from CTD Tiles - Tonbridge
Good Morning Jeremy, thank you for your 5 star review🌟! Jason at the Tonbridge branch really does make customer service a five star experience! I will pass your comments onto Jason and the rest of the team who will be pleased to hear this, and we hope to see you again soon. Thanks Jodie 😀.
I went to the Tonbridge store and saw…Jason
I went to the Tonbridge store and saw the lovely manager Jason who is always very polite and efficient however I was staggered to find that he is having to work the whole of the jubilee bank holiday Thursday Friday and Saturday. This additional bank holiday is something we will probably never experience in our life time again …..shameful CTD
1 June 2022
Unprompted review
Reply from CTD Tiles - Tonbridge
Hi Sonya, thank you for your 5 star review! 🌟 Jason really is an asset to the Tonbridge team and always ensure to provide the best friendly customer service! 😊 I will make sure your comments are passed on, and we hope to see you again soon! Thanks Keeley.
Fantastic service…
Fantastic service from Jason on every visit to the Tonbridge showroom. The store is well laid out and felt spacious. The staff were all very helpful and knowledgeable, nothing was too much trouble. Samples and Tiles arrived within 24 hours of order. I would not hesitate to recommend the store to everyone.
11 November 2021
Unprompted review
Reply from CTD Tiles - Tonbridge
Hi Natalie, Thank you for the fantastic five star review and the recommendation! ⭐ We want you to have the best customer experience possible, which means a top notch service is an absolute must! I will pass your comments onto the Tonbridge branch. We would love to see your finished results in our customer gallery. https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thank you Gaynor 😀
Superb service
Superb service, great selection of tiles at good prices. Friendly, knowledgable, helpful staff. Couldn’t have been more helpful. Great delivery service. Highly recommended.
9 October 2021
Unprompted review
Reply from CTD Tiles - Tonbridge
HI David, thank you for your 5 star review, and your recommendation! 🌟We are very pleased to hear the Tonbridge branch provided an excellent customer service during your visit! I will pass your comments onto the team, who will be pleased to hear this. Thanks Keeley. 😊
WHAT A SERVICE FANTASTIC
WHAT A SERVICE ORDERED THE WRONG SIZE TILES ON INTERNET .WENT TO SHOP NEXT DAY THAY SORTED EVERTHING OUT GOT A REFUND .FANTASTIC CREW IN TONBRIDGE SHOP.COULD NOT BE MORE HELPFUL.
27 September 2021
Reply from CTD Tiles - Tonbridge
Hi Theresa, Thank you for the lovely 5🌟Review! So pleased to hear that the team were on hand at Tonbridge to sort out the online order, and get the correct size tiles in so quickly for you! I have passed your comments onto the Tonbridge branch who are pleased to hear this! We'd love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx thank you Gaynor 😀
Reply from CTD Tiles - Tonbridge
Hi Michael, thanks for your review, this is great to hear! Thanks, Jamie
Great service
Great service from knowledgable people who really go out of there way to help.
20 January 2021
Reply from CTD Tiles - Tonbridge
Hi Mark, it's great to hear the team at Tonbridge were happy to go the extra mile for you! I have passed on your comments to the branch who will be really pleased to hear this. We hope to see you again! Thanks, Jamie
There was a delay on the delivery and…
There was a delay on the delivery and when I complained, CTD Tile did their best to resolve matters.
13 November 2020
Reply from CTD Tiles - Tonbridge
Hi Adil, I'm so glad to hear the team were able to resolve this issue quickly for you! Thanks, Jamie
Nothing is ever too much trouble for…
Nothing is ever too much trouble for Danny and his team. Great customer service and good banter, almost enjoy spending money there!!
26 October 2020
Unprompted review
Reply from CTD Tiles - Tonbridge
Hi, thank you for your review, this is great to hear! I've passed on your kind comments to Danny and the team, we hope to see you again soon. Thanks, Jamie
Always very helpful and professional
26 September 2020
Unprompted review
Reply from CTD Tiles - Tonbridge
Hi Maurice, we love hearing when our team provide great service and we'll be sure to pass on your kind comments to the Tonbridge store. It's great to hear they're always happy to help,we look forward to seeing you again! Thanks, Jamie
Highly recommend
Highly recommend. Danny and his staff have been very helpful. We have sourced tiles for three bathrooms at CTD over the last few months - great service, good price and fab quality tiles. Thank you Danny for finding alternative suggestions, when the ones we liked were out of stock!
26 February 2020
Unprompted review
Reply from CTD Tiles - Tonbridge
Hi Sarah, thank you very much for your comments. It's great to hear Danny and the team were able to help you, we'll make sure your feedback is passed onto the branch. We hope to see you again! Thanks- CTD Tiles
Great Service with a Smile
Jason was extremely helpful and knowledgeable. The tiles were a good price and available on next day delivery.
26 February 2020
Unprompted review
Reply from CTD Tiles - Tonbridge
Hi Francesca, thank you for your feedback. It's great to hear Jason was able to help you, we'll make sure your comments are passed onto the branch. Thanks- CTD Tiles
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