CTD Tiles - Stirling Reviews 11

TrustScore 4.5 out of 5

4.4

Unit B 19 Kerse Road, Springkerse Industrial Estate, FK7 7SY Stirling, GB


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Rated 5 out of 5 stars

Showroom was well laid out. There was no sales pressure. My wife and I had been round all the larger stores and couldn't really fine anything that caught our eye. Not so in CTC. They had a great rang... See more

Company replied

Rated 5 out of 5 stars

I came here after buying my first new house, I needed tiles for my new bathroom and kitchen, the sales guy steven, was helpful from start to finish, I didn't have a clue, but he walked me through all... See more

Company replied

Rated 5 out of 5 stars

Called the HQ and they advised that our tiles could be available and so guided top order them on-line and to collect from local store in Stirling. All went well and the young man in the shop was very... See more

Company replied

Rated 5 out of 5 stars

Online order was easy and ready to collect early or when convenient for me.once collected I had a question about tone/shade of order which was easily explained. Very happy as these tiles were to match... See more

Company replied


Company details

  1. Tile Store

Information provided by various external sources


Contact info

  • Unit B 19 Kerse Road, Springkerse Industrial Estate, FK7 7SY, Stirling, United Kingdom

  • 01786 445 638

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Showroom was well laid out

Showroom was well laid out. There was no sales pressure. My wife and I had been round all the larger stores and couldn't really fine anything that caught our eye. Not so in CTC. They had a great range and we got the tiles we were looking for. Prices were very reasonable too. Great service from James. Helping us to decide on the colour of great .

22 April 2024
Unprompted review
CTD Tiles - Stirling logo

Reply from CTD Tiles - Stirling

Hi Thomas,
Thank you for the fantastic review! The team put a lot of effort to make buying tiles effortless, so we are thrilled to hear that you enjoyed your experience with us.

Rated 5 out of 5 stars

Great customer service

Great customer service. Really helpful.

4 April 2024
Unprompted review
CTD Tiles - Stirling logo

Reply from CTD Tiles - Stirling

Hi Carol, thank you for taking the time to leave a 5-star review. The team really appreciate your feedback. Thanks, CTD tiles.

Rated 5 out of 5 stars

customer service is second to none

customer service is second to none . the best trade centre in fourth valley

26 September 2022
Unprompted review
CTD Tiles - Stirling logo

Reply from CTD Tiles - Stirling

Hi Billy, Thank you for the fantastic five star review⭐! We know that tip top service can make all the difference, that’s why we’ll always try to knock your socks off by going above and beyond 🧦 I will pass your comments onto the Stirling team, who will be pleased to hear this. Thanks Gaynor 😊

Rated 5 out of 5 stars

I came here after buying my first new…

I came here after buying my first new house, I needed tiles for my new bathroom and kitchen, the sales guy steven, was helpful from start to finish, I didn't have a clue, but he walked me through all the steps, even helped me pick what would go best, 100% shop there again

15 June 2022
Unprompted review
CTD Tiles - Stirling logo

Reply from CTD Tiles - Stirling

Hi Iain, thank you for your 5 star review! 🌟 The team at Stirling really do make customer service a five star experience! I will pass your comments onto the team who will be pleased to hear this, and we hope to see you again soon. 👍Thanks Keeley.

Rated 5 out of 5 stars

Brilliant service along with great…

Brilliant service along with great customer service would highly recommend

10 June 2022
Unprompted review
CTD Tiles - Stirling logo

Reply from CTD Tiles - Stirling

Hi Amran, thank you for your 5 star review and recommendation! 🌟 The team at Stirling really are a great bunch and always ensure they go the extra mile to help out! We really appreciate your lovely comments which I will pass onto the branch. Thank you Keeley 😀

Rated 5 out of 5 stars

Called the HQ and they advised that our…

Called the HQ and they advised that our tiles could be available and so guided top order them on-line and to collect from local store in Stirling. All went well and the young man in the shop was very helpful. gave us a few business cards for local tilers. Thank you.

25 February 2022
CTD Tiles - Stirling logo

Reply from CTD Tiles - Stirling

Good Morning, thank you for your fantastic review! 🌟The Web Sales team always try to ensure the ordering process, and the final result is 10/10! We very happy to hear everything went to plan, and I will pass your comments onto the Web team, and the Stirling branch! Thanks Gaynor. 😊

Rated 5 out of 5 stars

Online order was easy and ready to…

Online order was easy and ready to collect early or when convenient for me.once collected I had a question about tone/shade of order which was easily explained. Very happy as these tiles were to match existing tiles already installed in a new build 2 years ago,job done.

24 October 2021
CTD Tiles - Stirling logo

Reply from CTD Tiles - Stirling

Hi Lee, thank you for your 5 star review! ⭐ It's great to hear that you used the online service, and the team at Stirling were on hand to answer any questions you had surrounding your order, I will pass your comments onto the Web team and the Stirling Branch! Thanks Gaynor 😀

Rated 5 out of 5 stars

Tiles a brilliant

Tiles a brilliant, staff could not have been more helpful
Showroom just fabulous

27 September 2021
CTD Tiles - Stirling logo

Reply from CTD Tiles - Stirling

Hi Helen, Thank you for the amazing 5⭐Review! We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto the team at Stirling who will be pleased to hear this 😀 Many thanks Gaynor

Rated 5 out of 5 stars

Easy online purchase

Easy online purchase followed by an easy click and collect at the Stirling branch.

9 February 2021
CTD Tiles - Stirling logo

Reply from CTD Tiles - Stirling

Hi Andrew, it's great to hear our click and collect service was so quick and easy for you, we hope to see you again! Thanks, Jamie

Rated 5 out of 5 stars

Excellent website

Excellent website. Great range of tiles. i made a very small order for quarry tiles and arranged to collect at the Stirling branch. Everything worked well and the member of staff was very helpful, friendly and offered to help me to my car with the tiles. Tiles are good quality and just what I wanted

16 September 2020
Unprompted review
CTD Tiles - Stirling logo

Reply from CTD Tiles - Stirling

Hi Ian, thank you very much for your feedback regarding our website and the Stirling branch. We'll be sure to pass on your comments to the team, and we hope you're as pleased with your finished results! We hope to see you again- Thanks, CTD

Rated 5 out of 5 stars

Fabulous selection to choose from

Excellent service and very helpful team

27 June 2020
Unprompted review
CTD Tiles - Stirling logo

Reply from CTD Tiles - Stirling

Hi Janette, thank you very much for reviewing CTD Tiles. It's great to hear you were pleased with our free sample service, we hope to see you again! Thanks- CTD

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