Will, the CTB Senior Engineer, installed a new system in our house today. He was efficient, clearly knowledgeable and made a very neat job of fitting all the devices. He was patient and kind when expl... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Will and Ged came to replace the existing system and installed the new one. They then took the time to thoroughly explain how the new App based system works after installing it on our mobiles. I rec... See more
Had an issue with our alarm system that we had never used and came across CTB from a Google search. Janet was brilliant understanding the problem and tasking engineers to sort the issue. Will & Gez... See more
Jack came to replace the existing system and installed the new one quickly and easily. He then took his time to thoroughly explain how the new system works (it was very straight forward and easy!) a... See more
Company details
Written by the company
CTB alarms specialise in installing, maintaining, upgrading, and repairing burglar alarm systems and smart alarms in homes and commercial properties across Birmingham and the West Midlands. We are an honest, friendly, reliable, and family-run company with a team of highly skilled alarm installation and service engineers that have over 4 decades of experience in the home security industry. We are Visonic authorised alarm installers having been awarded their highest level of Diamond installer status, all our engineers have completed manufacturer training courses for the products we install and we carry the relevant certificates. We are approved and vetted by Trading Standards and are proud members of The Guild of Master Craftsmen.
Contact info
80 Hewell road Barnt Green, B45 8NF , Birmingham, United Kingdom
- 01214452865
- sales@ctbalarms.co.uk
- ctbalarms.co.uk
4.9
Excellent
137 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Will and Gez were fantastic engineers
Will and Gez were fantastic engineers. Very Professional and tidy. Would highly recommend! Thanks CTB
23 July 2025
Unprompted review
Great service and very professional
Great service and very professional. Really friendly and helpful.
23 July 2025
Unprompted review
Alarm system
Well what can I say I had will & gez from CTB Alarms fitted me a new alarm system. Really happy with the work they have done. Turn up on time. Both really polite. Very knowledgeable of the products that was fitted. Full training given. I would highly recommend anyone who wants a full alarm system fitted.
Thanks
Phil.
16 July 2025
Unprompted review
Quick and easy service
Quick and easy service. All sorted within 30mins
15 July 2025
Unprompted review
Great service
Have been using CTB for servicing, just had alarm controls replaced as end of life and very happy with speed and quality of service. The guys that fitted it were very professional.
4 July 2025
Unprompted review
Jack came out for a call out and…
Jack came out for a call out and resolved the issue , thanks CTB
1 July 2025
Unprompted review
Service excellence
Used CTB for a few years now. I’ve just upgraded my current system and the installers were so efficient and courteous whilst I worked from home making sure I had minimal distraction.
I always feel like a valued customer with the service provided by CTB.
25 June 2025
Unprompted review
Amazing service
Amazing service. I was running a bit late for their visit due to work, but they were patient, polite, understanding & very professional. Knew what they were doing.
Also provided a quick demo.
Thanks guys!
24 June 2025
Unprompted review
I have used CTB alarms for the last few…
I have used CTB alarms for the last few years now. They are always punctual, polite, friendly and go above and beyond. 100% recommended. From booking the appointment where you are updated on time of visit etc through to the team that come to the house.
23 June 2025
Unprompted review
Arrived on time
Arrived on time, worked efficiently, explained usage to me, answered any questions, all resolved. Very polite, would recommend.
19 June 2025
Unprompted review
Excellent service
Excellent service! Jack is always extremely efficient and professional.
18 June 2025
Unprompted review
Highly recommended
Great customer service, friendly and very efficient. Will & Gez arrived within a few hours, were able to resolve my problem quickly, gave detailed feedback and advice. Very friendly and professional. Highly recommended.
17 June 2025
Unprompted review
Great service!
Always a great service from CTB. Jack has been a few times now to install and service a new system. Always really professional with everything explained clearly. Highly recommended.
16 June 2025
Unprompted review
Excellent service by Jack. All work carried out was 100%. Would highly recommend CTB Alarms.
Great Service
9 June 2025
Unprompted review
Will and Jez where excellent
Will and Jez where excellent, they serviced my son’s house alarm and replaced the sensors. Very professional in their work and respected the property, cleaning up after the job. Would highly recommend
9 June 2025
Unprompted review
Great service
Engineer arrived on time and sorted our fault in no time.
Really pleased with all the work and explanations of what was required.
6 June 2025
Unprompted review
Had an alarm Service
Can’t fault these guys. Always super efficient, pleasant and very polite. I would not hesitate to to recommend CTB Alarms, Jack and Gez were a super team.
3 June 2025
Unprompted review
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