Awful service. Order 3 dying colours for my hair and received only one and paid carriage higher than the price! Now that of no use as I need 3 and need to order different shade elsewhere
Company replied
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Awful service. Order 3 dying colours for my hair and received only one and paid carriage higher than the price! Now that of no use as I need 3 and need to order different shade elsewhere
Company replied
Fabulous. Really pleased with our hostess station. Loved the communication from this company, even more so the video of the sign being printed - which i added to our Facebook page. Speedy delivery too... See more
Company replied
It’s become very hard to find sticks of shaving foam in the high street, and online prices can be much higher than a few years ago. Through CSS I found a big box of shaving foam sticks which shou... See more
I've purchased from these before on a certain online shop, couldn't find them again so gone direct. That nice I've already placed another order to keep infront! Steve - Leeds
CSS Salon Supplies & Services is one of the UK’s most leading distributors within the beauty, barber and hair industry since 2015. At CSS, our goal is to bring comfort and authenticity to your salons and give you all the latest tools you need to make magic happen.
50 Bridge Street, G5 9HU, Glasgow, United Kingdom
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Combined Salon Supplies and Services (CSS)
Absolutely amazing as always, quick delivery and high quality products for a reasonable price. Would highly recommend!

Reply from Combined Salon Supplies and Services (CSS)
Ordered 1 day delivered the next great service

Reply from Combined Salon Supplies and Services (CSS)

Reply from Combined Salon Supplies and Services (CSS)

Reply from Combined Salon Supplies and Services (CSS)
professional people with skill, love the job and the price was also reasonable

Reply from Combined Salon Supplies and Services (CSS)
Recently placed an order with this company for a reception desk for our salon..... very helpful and willingness to customise to suit our needs gratefully received. We look forward to receiving the product in the near future.

Reply from Combined Salon Supplies and Services (CSS)

Reply from Combined Salon Supplies and Services (CSS)

Reply from Combined Salon Supplies and Services (CSS)
Hi I was supposed to be receiving delivery today so I took a day off and it never arrived so not impressed.

Reply from Combined Salon Supplies and Services (CSS)
Excellent customer service and very quick delivery - highly rated.

Reply from Combined Salon Supplies and Services (CSS)
Fabulous. Really pleased with our hostess station. Loved the communication from this company, even more so the video of the sign being printed - which i added to our Facebook page. Speedy delivery too. Thanks so much, would highly recommend.

Reply from Combined Salon Supplies and Services (CSS)
Daughter and I both ordered silver shampoo. Wrong item arrived, requested replacement item and to return incorrect item.
Took 2 weeks of constant requests being sent before I then resorted to contacting Amazon.
Amazon then contacted css and they then responded.
I had to them supply pictures of the incorrect product, return, having to purchase my own packaging as they wouldn’t collect & replace.
Very sarcastic comments from css when asking for return packaging.
I hope to get my refund finally as decided against having the original item as a replacement due to the terrible customer service.
I actually ordered the olaplex silver shampoo elsewhere which is wonderful!

Reply from Combined Salon Supplies and Services (CSS)

Reply from Combined Salon Supplies and Services (CSS)
the powder was arrived open and the powder was spread everywhere on the box and less than half of the box left.

Reply from Combined Salon Supplies and Services (CSS)
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