Support is very helpful. I was falsely reward banned, but support helped me get it resolved within 24 hours. I was also given a bonus for the troubles. I would highly recommend coming to big for your... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
smooth ui, instant cashouts, a lot of cases and variety of modes, also great support from Pulsed, helped a lot with the issue and didnt take too long for it to be completely fixed
Company replied
I had to contact support as I had a small bug when trying to withdraw and right away they knew what to do and got me fixed. Support answered in less than a minute as well, thank you, Carl
Company replied
I highly recommend the site! several options to have fun and with a very fair system. I was very impressed with the 24-hour support and always available
Company replied
Company details
Written by the company
Unbox your favourite Skin Today! Enjoy a free-to-play gaming experience now use code 'big' for 3 free cases.
Contact info
3.8
Great
222 reviews
Replied to 85% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was a bit confused at first but then…
Was a bit confused at first but then got used to the site and it’s actually quite fun
4 August 2024
Unprompted review
Reply from CSGOBig
Hello,
Thank you for your review.
Best regards,
CSGOBig Team 😎
One of the best sites out there for cs…
One of the best sites out there for cs case opening
1 August 2024
Unprompted review
Reply from CSGOBig
Hello Theman,
Thank you for your review. Best of luck with your future case openings!
Best regards,
CSGOBig Team 😎
Fast cashout
Fast cashout, nice provably fair, support is good and fast too even though its through email.
3 August 2024
Unprompted review
Reply from CSGOBig
Hello Los Losos,
Thank you for your review. Congratulations on the cashout! We are planning to improve our support system soon. Best of luck in your future games!
Best regards,
CSGOBig Team 😎
All around fun site
All around fun site that has a lot of features that create an enticing environment. A lot of the one star reviews are from salty gamblers. I have used many of the cs gambling websites and I can attest it is as fair as all other major online cs gambling platforms.
1 August 2024
Unprompted review
Reply from CSGOBig
Hello ghoose,
Thank you for your review. We're glad that you enjoy using our website and can vouch since you've played a lot, as you said. Best of luck in your future games.
Best regards,
CSGOBig Team 😎
i have always had great customer…
i have always had great customer support from csgo big with no faults or any negitivity at all ! i would honestly say the website is amazing ! check it out people !
1 August 2024
Unprompted review
Reply from CSGOBig
Hello Jason,
Thank you for your review. We appreciate your positive feedback and are delighted that you had a great experience with our support team!
Best regards,
CSGOBig Team 😎
Reply from CSGOBig
Hello Joonas,
Thank you for your 5-star review.
Best regards,
CSGOBig Team 😎
Reply from CSGOBig
Hello Khang,
Thank you for your 5-star review.
Best regards,
CSGOBig Team 😎
Reply from CSGOBig
Hello isr,
Thank you for your 5-star review. We're happy that you received some free money to try out the website. We're glad to see you had a great experience.
Best regards,
CSGOBig Team 😎
Good fs gambling site with fair odds…
Good CSGO gambling site with fair odds and great support
30 July 2024
Unprompted review
Reply from CSGOBig
Hello,
Thank you for your 5-star review. We are happy that you had a fantastic experience with our support team.
Best regards,
CSGOBig Team 😎
Great support
Quick and helpful support instantly helped me with the issue i had and resolved it fast
1 August 2024
Unprompted review
Reply from CSGOBig
Hello ezuizxx,
Thank you for your 5-star review. It is important to us to solve customer's problems as fast as possible. If an issue occurs, we are glad that you were able to get this resolved promptly.
Best regards,
CSGOBig Team 😎
Reply from CSGOBig
Hello James,
It's great to know that you feel safe playing on our website. Thank you for your 5-star review.
Best regards,
CSGOBig Team 😎
They were very fast at replying with…
They were very fast at replying with any issues, a great experience
31 July 2024
Unprompted review
Reply from CSGOBig
Hello Ed,
Thank you for your 5-star review.
Best regards,
CSGOBig Team 😎
Friendly staff and super helpful
Friendly staff and super helpful. Assisted me with my security issue within seconds of opening a ticket. Also has paid out very fast in the past.
Thanks CS:GOBig!
30 July 2024
Unprompted review
Reply from CSGOBig
Hello Kade,
Thank you for your detailed review. Security is very important, and I'm glad our support team was able to assist you with this promptly. Congratulations on the cashouts.
Best regards,
CSGOBig Team 😎
Reply from CSGOBig
Hello shlime,
Thank you for your 5-star review.
Best regards,
CSGOBig Team 😎
Super helpful assistance
Super helpful assistance, they were extremely quick to respond and assisted as expected.
30 July 2024
Unprompted review
Reply from CSGOBig
Hello Ayes,
Thank you for your 5-star review. We are pleased to hear that our support team was able to assist you promptly and effectively.
Best regards,
CSGOBig Team 😎
the site really good !
29 July 2024
Unprompted review
Reply from CSGOBig
Hello GamETX,
Thank you for your 5-star review.
Best regards,
CSGOBig Team 😎
this is a nice page for win some skins
this is a nice page for win some skins, i love it!!!
29 July 2024
Unprompted review
Reply from CSGOBig
Hello David,
Thank you for your 5-star review. Congratulations on winning some CSGO skins. Good luck in your future games!
Best regards,
CSGOBig Team 😎
Best skin trading game on the market
Best skin trading game on the market. Wouldn't go to another site
28 July 2024
Unprompted review
Reply from CSGOBig
Hello Steve,
Thank you for your 5-star review.
Best regards,
CSGOBig Team 😎
Fantastic gaming site csgobig is
Fantastic gaming site csgobig is. quick and easy deposits with a wide variety of depositable cryptos, skins and the option to use giftcards or credit is great too.
Games are quick, visually striking and engaging.
Staff is nice and helpful.
Big wins are a huge draw, I love hitting the BIG case openings.
altogether, great site with great opportunity.
28 July 2024
Unprompted review
Reply from CSGOBig
Hello HIM,
We appreciate the in-depth, detailed review you have given us, and we are thrilled that it is a 5-star review. We're glad that you have spent enough time on the website to provide your honest feedback. Best of luck with your future games!
Best regards,
CSGOBig Team 😎
Best site to play on
Best site to play on, live support was spot on when I needed them and clear instructions on how to play when I had trouble depositing and withdrawing.
27 July 2024
Unprompted review
Reply from CSGOBig
Hello ling,
Support is always a priority for us to ensure customers have their problems solved promptly. We're glad you had a positive experience and were able to withdraw your winnings!
Best regards,
CSGOBig Team 😎
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