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See what reviewers are saying

Rated 1 out of 5 stars

Registration date 29.01 deposit 65$. 02.02 withdrawal attempt 65$. The administration bans my account and requests confirmation documents. All the requested documents were provided by me on 03.02. A... See more

Company replied

Rated 5 out of 5 stars

I find the game's most captivating feature to be its constant development. The developers listen attentively to player feedback, regularly adding exciting new features, exclusive skins, and improving... See more

Company replied

Rated 5 out of 5 stars

I enjoy CSFAIL for its variety of games: my favorite is Crazy Wheel, though sometimes I switch to Mines. The site is convenient, loads quickly, deposits are instant, and withdrawals are fast too. The... See more

Company replied

Rated 5 out of 5 stars

The site works great, everything is extremely clear and simple. Deposits take just a second, and withdrawals are fast and convenient. The chat is excellent; it adds excitement and keeps things interes... See more

Company replied

Company details

  1. Gambling Service

Written by the company

This is where you can transform your cheap skins into worthy and expensive ones! Cool inventory has never been so accessible!


Contact info

3.6

Average

TrustScore 3.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

csfail is scam site with boosted rating…

csfail is scam site with boosted rating on trust pilot(they are giving 0.5$ for good feedback on trustpilot xd)

8 January 2024
Unprompted review
CSFAIL logo

Reply from CSFAIL

Good evening. We are very sorry that you have this opinion. We only encourage positive feedback. Usually how it happens is that a person wins and is happy to go about their business, and we give a bonus for it :)

Rated 5 out of 5 stars

This website is the most beautifully…

This website is the most beautifully arranged and atmospheric. In addition, here you can win the much-desired skins, playing one of the games proposed by this website. id 1694751

7 January 2024
Unprompted review
CSFAIL logo

Reply from CSFAIL

Hello, thank you for your appreciation and we wish you a good day!

Rated 1 out of 5 stars

don't play mines it's scam btw

12 December 2023
Unprompted review
CSFAIL logo

Reply from CSFAIL

Good afternoon. We are very sorry that you have such an opinion about the site. All winnings depend solely on luck. Hopefully, in the future you will change your opinion about our site. If you still have questions, you can ask them in support! All the best!

Rated 1 out of 5 stars

only -deps 30 bucks in trash

19 November 2023
Unprompted review
CSFAIL logo

Reply from CSFAIL

Good afternoon. All winnings depend solely on luck. Also every game you can check for honesty. Hopefully in the future you will change your opinion about our site. If you have any questions, you can ask them in support!

Rated 1 out of 5 stars

Scam

The website is just a regular scam. My account was banned when I attempted my first withdrawal of $7. After reaching out to the moderation team to inquire about the issue, I received a response telling me to upload gameplay videos to YouTube, which I did. However, no one watched them, and my account is still banned. The moderation team is not competent, particularly "Oleg," who insists that my account is someone else's Multi-Account and that I'm using third-party software. They even sent me a random link to a Steam profile, claiming it's mine and that I played for 18 hours straight. I don't recommend it; it's just a typical scam. They don't pay out skins; they immediately ban your account. If you want to keep your money, just don't visit this website.

4 November 2023
Unprompted review
CSFAIL logo

Reply from CSFAIL

Hello, your current account has been limited due to the fact that you violated the User Agreement, namely clause 3.4.5.1
The use of third party programs and software is prohibited on the site. Without using any third-party software on the site, you would not receive restrictions and could withdraw your funds at any time in a way convenient for you. Additional materials were requested from you to ensure that you used the site without violating the User Agreement, but, unfortunately, we did not receive such materials.

Rated 1 out of 5 stars

this site is a scam project

this site is a scam project, the bonuses that are given to you for replenishing them are almost impossible to win back, it always crashes when you bet a dollar, the site gives out when for example 10 then it gives 1x. Don't even try to play on this site.

14 October 2023
Unprompted review
CSFAIL logo

Reply from CSFAIL

Good afternoon. We are very sorry that you have such an opinion about the site. Let's get to the bottom of it. Absolutely all winnings depend solely on luck. Also every game you can check for honesty. There are many contests, events and giveaways on the site, as well as bonuses are not the main balance for the game, it is just a bonus for a cool game. We really appreciate the opinions of our users and try to stick to them. Hopefully, in the future you will change your opinion about our site. If you have any questions, you can ask them in support! All the best!

Rated 1 out of 5 stars

scam casino

scam site, casino , i lose 800 $, don't trust feedbacks, it ! he gives rewards for feedbacks

13 October 2023
Unprompted review
CSFAIL logo

Reply from CSFAIL

Hello, thank you for your review. We are very happy for you!
Have a nice day!

Rated 1 out of 5 stars

0% chance to win

0% chance to win. sН1t cite

28 September 2023
Unprompted review
CSFAIL logo

Reply from CSFAIL

Good afternoon. We are very sorry that you have such an opinion about the site. All winnings depend solely on luck. Also every game you can check for honesty. Hopefully in the future you will change your opinion about our site. If you have any questions, you can ask them in support!

Rated 1 out of 5 stars

U can't withdraw anything

U can't withdraw anything, site is broken, withdraw is bugged, it shows 50 skins on stock and nothing is avaible xd Talking to the support is like talking to the tree

4 September 2023
Unprompted review
CSFAIL logo

Reply from CSFAIL

Good afternoon. We are very sorry that you have such an opinion about the site. Withdrawal of funds is carried out automatically and takes no more than 15 minutes on average. If you have any problems with withdrawal, you can contact our support team, they are always ready to help and listen! Items may not be updated instantly, so some items may not be available at the moment, you can always wait or choose another item of interest. I hope that in the future you will change your opinion about our site. If you have any questions, you can ask our support team! All the best!

Rated 1 out of 5 stars

I do not recommend this site

I do not recommend this site. It works terribly, exchanges do not come for a long time, the chances are tampered with, on the site only bots sit. Once I did not withdraw the knife for a week! This is the perfect site to lose your money and dumb down. They use a lot of stuff on their site without copyright, just take it and use it. Newell Gabe has nothing to do with this horrible site.

21 August 2023
Unprompted review
CSFAIL logo

Reply from CSFAIL

Good afternoon. We are very sorry that you have such an opinion about the site. There are no bots on our site, if you suddenly noticed them, you can show them to us in support, we are actively fighting them. Withdrawals are automatic, and take no more than 15 minutes on average. If you had any problem with the withdrawal, you can contact our support team, they are always ready to help and listen! On our site all winnings depend solely on luck. Also every game you can check for honesty. I hope that in the future you will change your opinion about our site. If you have any questions, you can ask them in support! All the best!

Rated 1 out of 5 stars

scam on my money

They cheated on two skins for 25 cents. Remained on the balance of $5.42, started withdrawing 5 AK-47 Lost Land, M4A1-S Night Terror and AK-47 Slate. Only 3 out of 5 AK-47s came to the account. I wrote to support, they wrote that you can send a request for a refund in a day. As a result, a day later they wrote to me that the return was made. The balance was not returned and the skins too. If you want to be drain for money, go to the site

12 August 2023
Unprompted review
CSFAIL logo

Reply from CSFAIL

Hi. Thanks for leaving your review. We are sorry to hear about your situation. Please help us deal with it. Contact the support on the website with your problem. You will definitely get help. We hope that your problem will be solved soon. We will be waiting for you again in our friendly community. Have a nice day!

Rated 1 out of 5 stars

Perfect site if you want to LOST your MONEY.

So
1) promocodes are scam - youtubers say that you got 5% but you didn't it's just other skin that you need to 3.5x or you lost it. Also they say I will get 10% for crypto. Same situation I never got it.

I started playing and don't have auto-cashout I just delated it, after 1.1x it auto-cashout my money.

I don't recommend anyone this site.

3 August 2023
Unprompted review
CSFAIL logo

Reply from CSFAIL

Good afternoon, thank you for your feedback.
We are sorry for your negative experience, but bonus items can only be bet in crash at odds of 3.5x or in wheel mode, it is directly stated when betting a bonus item.
Write to our support, we will try to answer all your questions. Have a nice day!

Rated 1 out of 5 stars

this site is a pure scam

this site is a pure scam, because 90% of the online are ordinary bots that take everything that you put in or raise from the promo code. even if you manage to raise something worthwhile, you will be banned due to the fact that you use the bonus system, causing harm and minus the company and it does not want to allow this and bans everyone who does not like it. Guys do not play on this site if you want to save your nerves and money

17 August 2022
Unprompted review
CSFAIL logo

Reply from CSFAIL

Hello, we are sorry that you have such an opinion about our site. Each of the users can withdraw their winnings at any time in any way convenient to him, Unfortunately, some users that use to play exclusively bonuses in the future can not use the bonus system of the site, but all other functions of the site, such as withdrawals, games in game modes, etc. are still available to them.
We will be glad to see you again on the site and hope your impressions will remain only positive!

Rated 1 out of 5 stars

The worst gambling site i ever played

I Deposit dashstar, i get 45zl (11,07$ ) And 3$ bonus, Price to withdraw this same music kit is 14,81$ ( xD ) This is The worst gambling site i ever played. I'm from Poland and when i click "bet $5"After this it showed me that I had 5zł ( 1,23$ ) to wager. I Bet this and i lost my money please dont play here. Nice deposit bonus xD i bet 3$ on crash and the minimum multiplier to be paid is 3.5x.

27 June 2023
Unprompted review
CSFAIL logo

Reply from CSFAIL

Hello, thank you for your feedback. We are sorry that you were not satisfied with our site. If you have questions about the operation of the site, modes, then you can write to us in support on the site. We hope to see you again in our friendly community. Have a good day!

Rated 1 out of 5 stars

Very bad

Very bad. Scam site. Never use it. Please!

6 June 2023
Unprompted review
CSFAIL logo

Reply from CSFAIL

Hello, we are very sorry that you were not satisfied with the site. You may be lucky on the site or vice versa.
We advise you to try other modes, maybe you will find one that you like!
We wish you a good day!

Rated 1 out of 5 stars

The site is just scam

The site is just awful! A complete scam and deception. Initially, a couple of years ago I had a very large account here which played 200k rubles, when the balance exceeded $ 800 I was banned. The technical support on the site, VK and discord told me 3 different reasons for blocking so you can guess what was done because they cheated me of the money. Now I saw that the site has unbanned me, left the statistics from what I had before and the balance is zero rubles))) Technical support said that the ban was deserved and the reason for that and did not say. It would be cheesny site with a real address would have to sue them, but sadly they are anonymous cobblers who have become too well known. I hope my review will save the money of many new users of this site.

1 May 2023
Unprompted review
CSFAIL logo

Reply from CSFAIL

Good afternoon. We are very sorry that you left such a low review. Let's try to figure it out :)
This situation, described by you, really upsets us, but blocking without restrictions on the site simply does not happen without a reason. Our users can find all the rules in the user agreement on the site.
Also, it is impossible for you to be told on our social networks and in our support on the site that you have different reasons for your restriction on the site. You can always find out about the current limitation, problem, error only from the support on the site.
Thank you for your feedback. We wish you a good day!

Rated 3 out of 5 stars

Pretty ok site

Soo site is working really nice and smooth but

English discord/telegrams/fb we need that!

Support is not really kind or i just got not nice dude:/

Skins pretty much same prices compare to steam market, sometime even bigger soo thats nice.

The Mines i actualy loved them something new and im waiting to see the battleships :)

Overall Okey site with many bonuses and free $ and big + is you dont need to put a lot of money to get the bonuses is like 0.25$ per couple days soo.

17 May 2023
Unprompted review
CSFAIL logo

Reply from CSFAIL

Hello, we are glad that you were satisfied with the work of the project. We wish you good luck!

Rated 1 out of 5 stars

scam dont play

scam dont play
russian site

15 May 2023
Unprompted review
CSFAIL logo

Reply from CSFAIL

Hello, we are sorry that you gave a low rating to our site. On our site you can check the honesty of game modes. We wish you a good day!

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