Crystal Ball Markets Reviews 163

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly nature of the platform and website, finding them easy to navigate and efficient for trading. Many also highlight the exceptional customer service, noting the staff's helpfulness, responsiveness, and professional approach in assisting with various inquiries and issues. However, some people were dissatisfied with the customer service, describing it as poor or unresponsive. A few other people also felt that the trading platform was not user-friendly or was difficult to use, with one person specifically mentioning unfamiliarity with the MT7 platform.

What people talk about most

User experience

People report positive experiences with user experience. Many customers praise the platform's beautiful... See more

Customer service

Reviewers mention positive feedback about customer service. Customers frequently praise the support team for... See more

Service

Clients share positive opinions on service, with many considering it one of the best brokers in the trading... See more

Website

Customers consistently note positive experiences with the website and trading platform. Many reviewers praise... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the customer service team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There are many no deposit bonus out there but crystal ball by far out pace the rest, you can do simple task to earn credits which you can then trade with, any profits earned is then (fraction) withdra... See more

Rated 5 out of 5 stars

The financial broker offers a variety of trading services like how a pro broker should. From prop firm accounts to no deposit account and the real trading accounts where you can easily adjust the leve... See more

Rated 5 out of 5 stars

I signed up with Crystal Ball Markets and found their customer support to be very helpful. Their MT7 App is very comprehensive. Everything can be done from there. They also offer Prop Trading which... See more


Company details

  1. Finance Broker

Written by the company

Crystal Ball Markets provides an online platform for traders to trade Currencies, Agricultural Commodities, Metals, Energy, Stocks/ Shares, Indices, Cryptocurrencies and Options. We provide you with the best trading conditions to succeed, so we can earn spreads/commissions in the process (as applicable to your type of account). We have been in the market for over 15 years, doing mostly private portfolio and wealth management. We opened up to the public in 2020 with our brokerage services. We are currently registered in St. Vincent and Grenadines, and in the process of expanding into other major financial regulatory jurisdictions. All trades are executed through regulated Tier 1 liquidity providers in Europe.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

163 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

SCAM ALLERT

🚨🚨🚨They are big scammers, Declined my withdrawal for no reason. Stay away

17 July 2025
Unprompted review
Crystal Ball Markets logo

Reply from Crystal Ball Markets

Hello Teddy,

Thanks for sharing your thoughts.

Our 'No Deposit Bonus' Terms and conditions document (in English, French, Spanish, Arabic, Chinese, Indonesian, Portuguese, Thai and Malaysian languages) is available on our website for your perusal, complete comprehension and reference.

Thank You for Choosing Crystal Ball Markets

Best Regards,
Support Team

Rated 5 out of 5 stars

great broker with service all product…

great broker with service all product like propfirm, contest and usual trading . i like your promotions . so we can appreciated it . today i just receive free 1k and i think your platform is good for traders . simple but modern tools. thanks ,

14 July 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience

Worst experience. Dashboard and trading platform is very unresponsive and not user friendly. Very difficult to trade. Customer support is also not good

12 July 2025
Unprompted review
Crystal Ball Markets logo

Reply from Crystal Ball Markets

Hello Qamar,

Thanks for sharing your thoughts.

A user's manual was included in both the welcome email you received after signup, and our platform mailbox, for your convenient reference. We have sent it again to your mailbox.

So sorry to hear about your experience. Our support team is always available 24/7 to assist with any queries you may have regarding how to place a trade on our platform.

Best Regards,
Support Team

Rated 5 out of 5 stars

Crystalball a one in a million.

Crystal Ball Markets has been a game-changer for me! Their expert analysis and insights have helped me make informed investment decisions, and their userfriendly platform makes it really easy to navigate and stay on top of market trends. The customer support team is responsive and knowledgeable, always willing to help with any questions or concerns. I've seen significant growth in my portfolio since joining, and I couldn't be happier with the results. Highly recommend Crystal Ball Markets to anyone looking to take their investments to the next level!

9 July 2025
Unprompted review

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