Crypto Loko Casino Reviews 752

This casino is like game heaven! It has such big variety of games - slots, blackjack, poker - never a dull moment here. Only download site is little slow to load sometimes, but other than that highly recommend.

If you win a tournament without a deposit they take the winnings and consider it a bonus. Don't waste ur time with them. Any way they can find not to pay u they won't. They approved the winnings then when u go to withdraw the manager denies it and takes the winnings

What happened to this casino? They tell me that my Coindraw withdrawal (which is advertised as super fast payouts) is going to take 3-7 calander days just to get reviewed then up to 5 business days for a payment. This casino has not done 1 thing to improve payouts accept to LIE and deceive customers. The crazy thing is i got a $20 monthly bonus from my VIP insurance where it says i get up to $2000 super fast payouts at this level. This practice of slow-playing payouts is the biggest slap in the face. I hope to God this all backfires and this casino goes bankrupt or gets shut down. They claim to be a “Crypto Casino” but can’t do a payout under a day. Pathetic absolutely pathetic. I have ZERO respect for this company and wish nothing but the WORST going forward. So disrespectful.
Oh and try to email for help or inquiries….nope, they’re just so busy not processing withdrawals that they can’t even reply for atleast 72 hours. Forget that they don’t respond at all!!! I truly truly have nothing but disgust for this casino.

When both my husband and I started playing last year they were great! Then completely went downhill fast with the payouts! On 1/13/24, my husband received a $300 20xplaythrough with a $500 max withdrawal. Coupon was a freebie because he plays a lot without any additional deposits. And no expiration date. They stated it was not meant for him, although it was in his messages, on his account with his name. Then they said it was expired. And then they offered him $12 with a $50 max cash out and 60x playthrough! On 1/15/24 I attempted to withdraw my winnings from my account, I was denied 6 times. For $60.00 I received 15.25 from free spins with a 40x playthrough $60.00 max. I completed playthrough had a real balance of $79.48 with $0 playthrough and received notification that playthrough was completed. And was rudely disconnected from chat by a Ronald when requesting a supervisor because he stated my withdrawal requests would continue to be denied because I had to wager an additional $683.00. I told him I completed my playthrough and he said his finance team added additional and disconnected while I was typing and it kept saying BYE**. How rude and completely unprofessional!! ATP I suggest yabby or bonus blitz for instant payouts or Lady Luck for 1 day pay outs because cryptoloko has become a scam!!

***UPDATED: they got back to me but their marketing is still shady because it basically shoves this crap down your throat when it actually does violate the terms to engage with jf. Still a bait and switch of sorts. Shouldn’t bombard people with free chips that the system allows to be played and then deny customers if they win on them. It’s all a trap to get page hits. They take a weird sense of pleasure in luring people in and then denying them their winnings it seems. Also, it took a negative review on here to finally get their attention after about a half dozen unanswered emails over the period of about ten days.

This is what a real, respectable casino would do in this situation:

1. Fix the error that allows for consecutive free chips to be played (there is currently an active functioning block on redeeming free spins but not free chips which is how this whole thing got messed up in the first place).

2. In the case of someone winning on a free chip such as this, instead of REMOVING their balance, simply REQUEST A DEPOSIT to be played before the withdrawal is to be made. (THIS. IS. WHAT. EVERY. HONEST. * & * REPUTABLE. ONLINE. CASINO. DOES.)

3. Not wait until they get a bad review to respond to their customer.

My review stands. This place is shady AF.

****************
Yeah they lure you in with all these promos and then you win off one and they screw you over and then don’t respond to any emails. I won $100 off a $69 chip that they practically shoved down my throat…and then my withdrawal was denied and money taken. I’m assuming it’s because I used a free chip they sent me after the one they had sent me two weeks prior…in which case the coupon should have been denied upon redemption, as they have been before…it seems deliberately confusing and an easy way to trap people. Which is shady AF.

And their “24/7 support” is non-existent; it’s the digital equivalent of “the subscriber you’re trying to reach has a voicemail that has not been set up yet.” They didn’t even tell me when they denied my withdrawal.

Don’t fall for the cute & witty copy in their emails it’s all a lie.

Username : ix5kpywrqm
JAN.10
Manager Withdrawal approved
Requested 2024-01-10 09:41 am
$-100.06
JAN.10
Manager Withdrawal requested
$-100.06
JAN.10
Bitcoin Withdrawal denied
Requested 2024-01-09 01:32 pm
$100
i request withdrawwal ....the manager denied and after that he took my money.... Can someone help me ?

Customer service has no live chat. The only option is to email them and I’ve never got a response. I traded in my points for a cash bonus and never received the money in my account. Don’t waste your money on this site. Horrible customer support and I’ve read a lot of bad reviews about them scamming people and having the same issues I’m having.

I cashed out 200$ and they claim it's no good because of mixed founds.. ya founds. That's their customer services spelling. I had 125$ withdrawable. And tried to win more before I withdrew it. So they cancelled. It. Took my winnings after their playthrough. ... That all happened. The customer service agent send it was because I mixed founds. I don't know what a found is. But I think she met funds. So I added money to my account with a no wager bonus. While I already had 125$ withdrawable. So adding money they say I forfeited not only my previous winnings but the money I deposited and the winnings all gone. Because I added more money. You think there would be a stop that prevented me from depositing while having a loaded account. But no... I will raise my review however since I did successfully withdraw 400$ before this fiasco. My only wish is I withdrew my 125$ and then deposited more and got they asses. But they did pay. Just not the second time 3 stars

This is my second review on crypto loko casino. They have always paid me on my withdrawals. They might take a little long to pay out but other than that I’ve had no issues problems with them. People just need to learn to follow the rules.

After several attempts to get my withdrawal and hearing several different reasons wouldn’t be paid I grit to d er y c were just out ti talk my money. A loophole voided $1900 winnings and they sent me a chip to use then declined it.,while I’m. If happy with the rules and ways they get my miner they did come through and pay my winnings. So good job crypto loko for that. If you use this casino be sure you read every word of the fine print!

They don't follow their own terms and conditions. Any time ive had an issue its all simple repeated awnserd and half dont make sense to what is being asked. I tried to use items I Bought in their store with points earned from deposited funds, yet i cant use anything i purchase from the store without making another deposit. If im paying with points Ive earned from deposited money then why have this store at all? I also had withdraw issues with you last time i attempted to play and it took weeks. So now im hesitant to even keep my account.

They have great games but to many deposits are needed to win big

Slots are very tight and only payout an average of every 15 spins. The email on their contact page bounces back, so you have to search for a way to talk to someone. They give you loyalty Loko coins, but you have to make another deposit to use them! Lastly, when you finally get to talk to a rep, they really don't care and copy and paste answers and try to get rid of you asap. I'd pass on this one.

UPDATE: After their reply, I contacted them directly and referenced this review and still got absolutely no results or satisfaction.

Still waiting for payout. They took my $10 but only gave me 9 and some change back to verify my coin base wallet and i still haven’t received my money. I also had a $200 balance on my account and it just freaking disappeared. This site is a freakin joke.

Over all I like Loko. If I could change one thing about the casino , I would have the tournaments start more often and less time in between each one. I give your casino a strong 8 out of 10. Thanks yall. 🤑

They've got a lot of slots and the ones I like. I was doing good went to cashout but it isn't giving me a withdrawal method. So I emailed support because it wasn't given me the live chat bubble or the option. I got an automated message response saying because of volume it could take 72 hours to get a response. It's been 11 days I still haven't heard back I've emailed 4times now. I've cleared my cache tried a different device but nothing works. I've gotten a payout with them before with no problems it was quick. I don't know why I'm having problems or why they don't respond but I want my money. If the fix the issue respond to me and pay me my winnings I will give a better review but as for now 3 stars is being very generous.

Update December 5th 2023 still haven't heard anything back from them yet.

They really do pay out and they have some great bonuses all around it's a pretty fun and legit casino to play at

these are the worst scammers online I waggered 8000 dollars with a 200 free chip and had 1180 dollars after all this and they refuse to pay making up all type of nonsense , they won’t pay even if you wagger anything plus they answer my review like I’m the one that did something wrong when they just don’t want to pay , if you want a advise about this casino it’s trash and full of scammers so don’t get your hopes up if you win anything on this site it’s a scam

So far I am not having a good experience at all. I made a deposit and got some free spins totalling $759 in winnings. Decide that was enough and cashed out. I had to submit my ID 4 times before it was "approved".After waiting 24 hours my withdrawal request was randomly canceled no notice or reason as to why. Requested my withdrawal again and after waiting 57 hours it was denied for no reason eith no contact from the casino for their reason. Both times i had issues with my withdrawal i contacted their "24/7 help email" and have yet to recieve a reply for either email. So far this is screaming SCAM and I am not hopeful about getting my original deposit or my winnings back. They say in their emails they are the fastest crypto withdrawals around but yet ive definitely played at other casinos that were much much faster and didnt make you wait almost 3 days just to deny your withdrawal for absolutely no reason. Update. Now it has been 2 more times that I have requested to withdrawal my money and it has magically been canceled. The most recent time was within a few minutes of my request. I did not cancek the request nir have i canceled the request at all. This is day 5 and day 4 of both my emails not recieving replies from them. This site is an absolute scam and I urge everyone to stay away from them as much as possible. Worst customer service and worst excuse for an online casino I've ever dealt with. Updated again. My balance magically jumped from $759.43 to $240.17 then after my balance just suddenly depleated to a third of what it was it was requested to be withdrawn by a "manager" which ended with me recieving $58 out of the $759.43 and the rest just dissapearing. Even though per their own terms and conditions I was eligible to withdrawl up to $1000. Id love to know where the remaining $701 went to cause i know for a fact bitcoin fees arent that high....it has now been 48 hours since cryptoloko replied to my post on here to which I immediately replied and havent yet to recieve an update from them.abkut my missing money. Like I said everyone SCAM.