Banner for Crusader Vehicles Limited

Crusader Vehicles Limited Reviews 

355
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the helpful, knowledgeable staff, making the process easy and stress-free. Many also highlight the smooth, efficient delivery and competitive pricing. The overall experience is often described as effortless and professional, with many people highly recommending the company. Reviewers consistently highlight excellent communication, keeping them well-informed. However, some customers mentioned occasional issues with delivery communication or dates, and one instance of an incorrectly delivered vehicle, which was promptly resolved.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting excellent communication and... See more

Staff

Users describe positive interactions with staff, highlighting their excellent service, communication, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and... See more

Delivery service

People report positive experiences with delivery service, highlighting excellent service, great... See more

Price

Customers generally report positive experiences with pricing, often finding competitive rates and good deals... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went to our local dealer, three times, to try and get a van. Ended up speaking with Dan at Crusader who was amazing, everything sorted, everything was easy, nothing too much trouble. Cant say enough p... See more

Company replied

Rated 5 out of 5 stars

I first heard about crusader vehicles through a family member that had used them before at first I wasn’t Sure but until I started speaking to the staff that put my mind at rest they were the most hel... See more

Company replied

Rated 5 out of 5 stars

I purchased my used WAV from Crusader Vehicles August 2025. I made initial contact after viewing & reading the vehicle details on Auto trader. Simon was helpful at every stage. We agreed on a... See more

Rated 5 out of 5 stars

Crusader Vans made my first van leasing experience smooth and hassle free. My account manager, Shaun, answered all my questions and kept me updated throughout the process. The van was delivered as pr... See more


Company details

  1. Leasing Service
  2. Car Dealer

Written by the company

Crusader Vehicles Ltd is a family owned business, operating in the heart of East Sussex for the past 20 years. Our aim is simple; to make acquiring your next vehicle as hassle-free as possible. We do this by combining experience with quality. Having supplied over 18000 vehicles to customers nationwide, we have developed relationships with some of the UK’s best-known vehicle manufacturers, dealer groups and finance companies. This means that we deal direct, negotiating savings on new vehicles through bulk buying power, that our customers can then take advantage of. Our links with dealer groups and manufacturers also mean you can take your vehicle anywhere for servicing or repair and should you have a problem, our relationships will help us to resolve that problem for you. Our team of dedicated staff, have over 25 years of industry knowledge and undergo continuous training to ensure that they are up-to-date on changing legislation and best practice. As a company authorised and regulated by the Financial Conduct Authority, you can be assured that your interests sit at the top of our priorities and that we will go the extra mile to get things right.


Contact info

4.9

Excellent

TrustScore 5 out of 5

355 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(355)

70 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Highly recommended, van was purchased and not leased. Very attentive and quick responses to questions regarding van choices and extras. No pushy sales techniques seem to rely on efficiency to get a sale

1 March 2024
Rated 5 out of 5 stars

This is my third PCH with Crusader and…

This is my third PCH with Crusader and every time my contract is up I have no hesitation in returning to Crusader.

From ordering the vehicle to delivery and even after care service provided by the Crusader team makes it an en enjoyable experience.

I would highly recommend Crusader for any leasing needs.

22 February 2024
Rated 5 out of 5 stars

Good Service right through from…

Good Service right through from quotation to delivery. Used these guys for a few vehicles now. Its certainly worth getting a price from them, they do what they say they are going to do.

5 February 2024
Rated 5 out of 5 stars

Hilux part exchange.

Part exchanged a Toyota Hilux for a newer model they had in stock, very easy transaction. Gave a good price for our vehicle and arranged a couple of extras to the new one. Couldn't have been more helpful and a good team to deal with.

2 February 2024
Rated 5 out of 5 stars

Great service

Great service, the whole process was easy and the deal was the best I could find. Would use them again.

1 February 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look