I would like to express my highest praise for your agent, Vedrana, who assisted me in organizing my very first cruise. Since this is my first time traveling this way, I had a lot of questions and unce... See more
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Review summary
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What people talk about most
Reviews shaping this summary
This was our second time booking a cruise with the agency, and once again we had an amazing experience. On our very first cruise, we were completely new to everything, but Violeta took the time to... See more
Company replied
What a fantastic response and service from Mr Sejdi. Booked a last minute cruise for my wife and kids with a few emails and chats had all the complexities sorted. Sejdi understood my every anticipati... See more
Company replied
My decision to choose Cruisetopic are good memories from last year, whwn we have our first Cruise. But for new jorney which is in front of us, want to say big thank you to Mrs. Violeta who is so pro... See more
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Company details
Written by the company
Cruisetopic è un'agenzia di viaggo online specializzata in crociere presente in Italia, Malta, Croazia, Ungheria, Emirati, Albania, Romania e Spagna. Nasce da un progetto di alcuni manager del mondo del turismo che da oltre 20 anni hanno operato in diverse aziende del settore. Il mondo delle crociere è in continua e costante ascesa derivata dell’aumento constante delle nuove navi varate e in procinto di esserlo e del vertiginoso aumento della richiesta da parte del pubblico. Ci avvaliamo di agenti di viaggio esperti in crociere, noi li chiamiamo TOPCRUISER, gli utenti di Cruisetopic possono scegliere la loro crociera comodamente sul pc o su tablet/smartphone, pur sapendo che possono in qualsiasi momento avvalersi della loro preziosa competenza. Cruisetopic is an online travel agency specialising in cruises operating in Italy, Malta, Croatia, Hungary, the Emirates, Albania, Romania and Spain. It is the brainchild of a few managers from the world of tourism who have been working in various companies in the sector for over 20 years. The world of cruises is constantly and steadily growing as a result of the constant increase in the number of new ships launched and about to be launched, and the huge increase in demand from the public.We rely on travel agents who are experts in cruises, we call them TOPCRUISERS. Cruisetopic users can choose their cruise from the comfort of their PC or tablet/smartphone, knowing that they can benefit from their valuable expertise at any time.
Contact info
Corso di porta vittoria, 18, 20122, Milano, Italy
- 02 8001 11100
- info@cruisetopic.net
- cruisetopic.it
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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excellent service from Noor
6 November 2025
Reply from Cruisetopic
Thank you for your kind words! We’re thrilled you had an excellent experience and that our service met your expectations.
We had a fantastic time
We had a fantastic time, the food was great and the rooms were very clean and organised. The maid was very nice and helpful and the rooms were perfect cleaned. Thanks to Edwig our room maid for your help and for making us feel welcomed. Room 16538 marica and Joseph farrugis
22 October 2025
Unprompted review
Reply from Cruisetopic
We’re so happy to hear you had a fantastic time, Marica and Joseph! 🌟
Thank you for sharing your experience, and we can’t wait to help you plan your next cruise! 🚢
Speaking with the service team helped…
Speaking with the service team helped me get exactly what I was looking for.
Dominik was very polite, he answered all my questions and gave me all necessary information!
31 October 2025
Reply from Cruisetopic
We’re thrilled to hear that your experience was so smooth! 🌟
Dominik will be delighted to know his politeness and thorough support helped you get exactly what you needed. We can’t wait to help you plan your next cruise! 🚢
Personal de nota 10
27 October 2025
Reply from Cruisetopic
Mulțumim mult pentru apreciere! 🌟
Ne bucurăm că ați fost mulțumit de serviciile noastre — abia așteptăm să organizăm și următoarea dumneavoastră croazieră! ⚓✨
Dominik is great in his job.
22 October 2025
Reply from Cruisetopic
Thank you for sharing your experience! 🌟
We’re glad Dominik was able to assist you so well — we can’t wait to help plan your next cruise! 🚢✨
The agent was very helpful and he…
The agent was very helpful and he proveded us all the information we need
21 October 2025
Reply from Cruisetopic
Thank you for sharing your experience! 🌟
We’re glad our agent could provide all the information you needed and make your booking smooth and easy. We can’t wait to assist you on your next cruise! 🚢
Reply from Cruisetopic
Thank you for your wonderful feedback! 🌟
We’re thrilled you enjoyed the clear guidance and friendly support—can’t wait to help you plan your next cruise adventure! 🚢✨
First experience, I already love!!!!
Considering that it was going to be our first cruise, we had some reservations about booking, but all the details regarding this trip were presented with great professionalism and patience by the exceptional consultant VLAD.
15 October 2025
Reply from Cruisetopic
Thank you so much for sharing your wonderful feedback!
We’re delighted that your first booking experience has already made you fall in love with the idea of cruising. Vlad will be thrilled to know that his patience and professionalism helped you feel confident every step of the way.
We can’t wait to organise your next trip! 🚢✨
Greetings
Greetings,
we are not happy with the inability to pay with Diners card even though we were told by your agent that it was possible. You put us in a very bad situation and since we had already bought plane tickets we had to make a travel reservation even though we would have given up. Otherwise, all praise for Mrs. Vedrana regarding finding cabins and communication.
I hope you will solve the problem with Diners card so that we can pay the remaining installments through it.
best regards Emanuela Paparić
13 October 2025
Reply from Cruisetopic
Thank you for sharing your feedback. We’re very sorry to hear about the difficulty with using your Diners card, we understand how frustrating this situation must have been, especially after you had already purchased your plane tickets. Please rest assured that we are looking into this issue to improve the payment options for future bookings.
We’re glad to hear that Mrs. Vedrana provided excellent support with your cabin selection and communication. Your kind words will be passed on to her.
We hope to welcome you again soon and provide an even smoother experience.
Excelent service
25 September 2025
Reply from Cruisetopic
Thank you so much!
We’re really happy to know you had an excellent experience with us. Your satisfaction is our priority, and we can’t wait to organise your next trip! ✨🚢
الامانه وصدق
3 October 2025
Reply from Cruisetopic
نشكر لك كلماتك الجميلة! 🌟
يسعدنا أن نكون عند حسن ظنك ونتطلع لمساعدتك في رحلاتك القادمة. 🚢✨
Friendly agents
2 October 2025
Reply from Cruisetopic
Thank you for your kind words!
We’re delighted to hear that our team made you feel welcome and well taken care of. It’s always a pleasure to assist you, and we can’t wait to help you plan your next trip! ✨🚢
Reply from Cruisetopic
Thank you for sharing your feedback!
We’re really glad to know you had an excellent experience with us — it means a lot.
When you’re ready for your next cruise, we can’t wait to organize it for you! 🚢✨
Helpful staff
22 September 2025
Reply from Cruisetopic
Thank you so much for your kind words!
We can’t wait to organize your future trip with you! 🚢✨
Reply from Cruisetopic
Thank you so much for your kind review! 🌟
We’re delighted to hear that you appreciated our fast response and excellent customer service.
We can’t wait to assist you with your next cruise! 🚢✨
Cruise to Greece
Hello
This was my second time interacting with Bogdan from Cruisetopic and it was a wonderful experience working with him and taking all the steps to book an incredible cruise to Greece. Thank you.
22 September 2025
Reply from Cruisetopic
Thank you so much for your kind review! 🌟
We’re delighted to hear that your second experience with Bogdan was wonderful and that he helped make booking your cruise to Greece smooth and enjoyable.
We can’t wait to assist you with your next unforgettable journey! 🚢✨
Vlad- best travel agent
I recommend either all the trust the travel agent Vlad that helped me finding the best option for me, he had patience and has come with great ideas, always coming with arguments weather my choice was good or not. Totally recommend
12 September 2025
Unprompted review
Reply from Cruisetopic
Thank you so much for your kind review! 🌟
We’re thrilled to hear that Vlad provided such patient, thoughtful, and helpful guidance, helping you find the best option. Your recommendation means a lot to us!
We can’t wait to assist you with your next cruise and make it just as smooth and enjoyable! 🚢✨
I had a very good experience with…
I had a very good experience with Cruise Topic’s customer support. The agent was responsive, professional, and quick to provide clear solutions to my questions. He followed up to make sure everything was resolved and made the whole process smooth and stress-free. I truly appreciated their helpful and friendly approach.
18 September 2025
Reply from Cruisetopic
Thank you so much for your wonderful review! 🌟
We’re delighted to hear that our customer support provided you with a smooth, professional, and stress-free experience. It’s fantastic to know our team could assist you promptly and clearly, and that their friendly approach made a difference.
We look forward to helping you with your next cruise and making it just as enjoyable! 🚢✨
It's the kind of journey that people want to recommend to friends and family because of its comprehensive, life-enriching qualities
I recently had the extraordinary privilege of traveling aboard the MSC Lirica from Venice to Greece, and I can wholeheartedly say this journey was nothing short of life-changing. From the moment I stepped on board, the entire crew's warmth, professionalism, and genuine care made me feel like part of a family. Every member of the staff went above and beyond to ensure our comfort, safety, and enjoyment throughout the trip. The ship itself is beautifully maintained, offering a perfect blend of luxury and relaxation, with diverse entertainment and exquisite dining options that catered to every taste. The stunning views and magical stops in the Greek islands made the voyage unforgettable. I highly recommend this experience to anyone seeking not only a vacation but a true adventure that enriches the soul. MSC Lirica and its incredible staff made this more than a cruis, it became a treasured memory that will last a lifetime. Thank you to everyone who made this journey so special!
6 September 2025
Reply from Cruisetopic
Thank you so much for sharing your wonderful review! 🌟
We’re thrilled to hear that your journey aboard MSC Lirica was truly life-enriching and unforgettable.
We greatly appreciate your recommendation and can’t wait to help you plan your next adventure, creating more treasured memories at sea! 🚢✨
Reply from Cruisetopic
Thank you so much for your kind words! 🌟
We’re thrilled to hear that our staff was professional, patient, friendly, and helpful.
We can’t wait to organise your next cruise and make it just as smooth and enjoyable! 🚢✨
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